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Belmond Maroma Resort & Spa

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Belmond Maroma Resort & Spa
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1,127 Reviews from our TripAdvisor Community

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Jeddah, Saudi Arabia
Reviewed 5 days ago NEW

Just about the perfect place to calm down from everything! Friendliest and most attentive staff ever, immaculate rooms, fantastic location, infinite possibilities to re-energize, peaceful atmosphere and of course superb food and drinks! We'll come back for sure.

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Thank hantohan
Montreal, Canada
Reviewed 1 week ago NEW

We recently had the pleasure of vacationing at the Maroma Resort and all I can say is WOW ! This is a true jewel . The resorts magic is in its most precious commodity the people. The staff are so gracious and genuine . I suppose it comes down to the management that sets the tone and the manager Diego...

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Thank Brenda K
New York City, New York
Reviewed 1 week ago

The property only has about 60 rooms with many clustered around their own semi-private pool in a lush jungle setting. The staff couldn't have been friendlier or more gracious, from the initial "greeter", Christian, as you arrive at the property to all the service staff. Of special mention was Jacobo, our server at our dinner on arrival day. From that...

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1Thank Steve W
Atlanta, Georgia
Reviewed 1 week ago

My wife and I returned recently from our second stay at this wonderful resort and we are already eagerly looking forward to a third visit next March. Every aspect of this year's experience surpassed our expectations, which were very high given the fantastic time we had the previous year. From check-in through check-out, the staff was warm and welcoming, their...

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1Thank SCP_Atlanta
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear SCP_Atlanta, It is wonderful to learn that Belmond Maroma Resort & Spa has become your favorite place to return and that my team was able to deliver and meet your every need. Thank you for taking a moment to share such encouraging comments, I will gladly be sharing them with the rest of the team. Time goes by fast...

Boston, Massachusetts
Reviewed 1 week ago

This was our 6th visit to Mexico and our 5th time as guest at Maroma - our favorite spot to unplug, recharge and relax. Beyond the natural beauty and tranquility of the property are the amazing people - Freddie, Manuel, Moses and more - thank you for the incredible hospitality you've shown us! The Kinan Spa, set outside with trees...

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1Thank Joey F
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Joey F, It pleases me to read that your fifth stay at Belmond Maroma Resort & Spa, has been filled with Mayan magic, especially after experiencing the Kinan Spa and its initiatives that our Spa Manager has been putting together in order to complement our guests stay. Knowing that every member of my team has met your every expectation,...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Spent our 10 night spring break at the Belmond for the second straight year. Once again, it was fantastic. From the time we sat down for lunch after just arriving and our waiter said, "do you still like the salad dressing in the side, ms. Tina?" we knew we were in for a great trip! Food--food here is great. We...

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6Thank Jim Y
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Jim Y and Tina, Thank you for having chosen our little paradise for the second time, to spend a relaxing vacation with us, and for having shared your feedback with me and the TripAdvisor community. It is wonderful to read that your experience at Belmond Maroma Resort & Spa has been fantastic, and that every member of my team...

Reviewed 3 weeks ago

We spent 8 nights at the Belmond and it was just great. The staff were very caring and friendly. We felt at home straight away. The rooms were traditional in design but very clean and contained all the usual things expected in a good room. The only exception being a TV which is not in any of the rooms. This...

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2Thank Elizabeth K
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Elizabeth, I sincerely thank you for having reviewed your recent stay at Belmond Maroma Resort & Spa through this platform. It pleases me to read that the magical atmosphere, friendly staff, delightful food and lovely beach led to an unforgettable experience, but the best part, is to know that we will have the pleasure of welcoming you back next...

New York City, New York
Reviewed 3 weeks ago

We just returned from our 5 day stay as a family of four from this truly spectacular hotel. The Belmond Maroma is a luxe, elegant paradise. The resort is small and feels intimate and upscale. The grounds are an incredible jungle paradise. At night, your breath is taken away from the beauty of the 400 + candles lighting the outdoor...

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2Thank babybear73
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear babybear73, Wow! First and foremost, thank you for sharing a very thorough review, so full of details. It gives me a great pleasure to read that your experience at Belmond Maroma Resort & Spa has been, simply spectacular. For all of us here at Belmond Maroma, it is extremely important that we take care of every detail and pamper...

Worcester, United Kingdom
Reviewed 4 weeks ago via mobile

We wanted to spend 17 days in various parts of Mexico and chose this hotel as a 6 day finish to our holiday The staff and position of the hotel were excellent The food and facilities were very good with a very good beach bar ( recommended) We had junior suites with a beach view quite private and adequate Research...

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1Thank Gordon B
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Gordon B, It is wonderful to know that you chose our little paradise, Belmond Maroma Resort & Spa to conclude your discovery trip around Mexico. I am happy to know that Belmond Maroma’s team did a great job to ensure you had an amazing experience with us and I appreciate you for having shared your review with us. We...

Hockessin, Delaware
Reviewed 4 weeks ago

This was our first visit to Belmond Maroma, and my husband and I loved it! The grounds of this hotel are beautiful (jungle-like) and very well maintained. We stayed in a deluxe ocean front room (#24), which is located within the main building up the staircase. The view was amazing! We sat on our private patio every morning while enjoying...

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1Thank Coolbaymc
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Coolbaymc, I am happy to know that you have enjoyed pretty much every experience we offer in our little paradise, Belmond Maroma Resort & Spa, from that delicious hot chocolate to the bike tour. It was definitely a very active stay and I am happy that you enjoyed it. I appreciate you having shared your experience with me and...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $463 - $1,564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 Family Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Belmond Maroma Resort & Spa staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean master suite is very special”
brendakX2513AT, 1 week ago | Read review
“There are two basic room types: Ocean and Garden. Thy are well appointed and spotless, but you won't spend much time there.”
SCP_Atlanta, 1 week ago | Read review
“Some face beach which is lovely”
737myrnae, Mar 1, 2017 | Read review
“Would probably recommend 2nd Floor rooms to prevent noise from above”
liquidbreeze, Feb 26, 2017 | Read review
“We agreed with one other review: Room 35 has a partially obstructed view of the beach due to the top of Freddy's Bar.”
atltraveler2017, Feb 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question