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See all 6 hotels in Playa Maroma

Belmond Maroma Resort & Spa

1,216 reviews
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Traveler (987)
Room & Suite (562)
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Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travelers talk about
“el sol”(50 reviews)
“freddy's bar”(41 reviews)
“beach beds”(61 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Belmond Maroma Resort & Spa
Hotel deals
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,216)Write a Review
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Traveler rating
863
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31
17
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All reviewsel solfreddy's barbeach bedsfresh tortillasevery morninghand made tortillasfour seasonsthe cantinacevichegarden roombeach serviceplunge poolworkout roomsnorkeling tripmayan culturemain buildingocean view
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1 - 5 of 1,066 reviews
Reviewed yesterday

My recent visit at this romantic and intimate hotel was fabulous. The hotel is the tru epitome of barefoot luxury chic with such gracous hospitality . You feel like you are in a Mexcian villa on the beach The spa is other wordkly and stunning....More

Review collected in partnership with this hotel
Thank looshi
Reviewed 1 week ago

I can't say enough great things about this resort!! Let's start with one of the nicest, well manicured beaches I have ever seen. The resort also has amazing jungle views. The absolute best part of this resort is the staff. Victor, Armando, and Freddy at...More

1  Thank butchmarcello
Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 6 days ago

Dear butchmarcello, It is very satisfying for me to read comments such as yours. One of the things that matters most to us is making our guests feel at home, and reading that your stay has been fenomenal and especially that you will return soon,...More

Reviewed 1 week ago

Oh so hard to pry oneself away from The Belmond Maroma Hotel! It is an absolute gem! To echo the perspectives of those who have also written reviews here, the hotel sparkles with authentic, caring staff who provide truly exceptional personal service. Of particular note...More

1  Thank Adriaticqueen
Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 1 week ago

Dear Adriaticqueen, A sincere thank you for sharing such an encouraging review. I am glad to read your comments and know that these days with us, have been wonderful. I have gladly shared your review with the rest of my team, especially with Sergio, Daisy,...More

Reviewed 2 weeks ago

This place is truly very special! The property is beautiful and the staff is amazing. It is quiet and peaceful! The food, spa and beach are all terrific! Rooms are great too, as long as you don't mind not having a tv for a few...More

2  Thank jackie B
Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 2 weeks ago

Dear jackie B, I am glad to learn that you had an amazing time at Belmond Maroma Resort & Spa, away from the hustle and bustle, while enjoying the authentic atmosphere we are privileged to have. If your travel plans bring you back to this...More

Reviewed 3 weeks ago

Unlike other large hotels in Cancun, the Belmond Marona Resort & Spa is an intimate hotel with every conceivable amenity and a staff that goes out of its way to please in every detail. The property is gorgeous and our beautiful room was within 40...More

Thank William S
Response from BelmondMaroma, General Manager at Belmond Maroma Resort & SpaResponded 3 weeks ago

Dear William S, I thank you for choosing our tropical paradise, Belmond Maroma Resort & Spa to relax and let each member of my team indulge you with our traditional handmade hospitality, which, combined with the natural beauty that surrounds this place, leads to what...More

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About
Awards & Recognition
Travelers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$527 - $1,656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$527 - $1,656 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (987)
Room & Suite (562)
Pool & Beach (230)
Dining (158)
Hotel & Grounds (647)
Bathroom (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
kbenson
January 12, 2018|
AnswerShow all 8 answers
Response from BelmondMaroma | Property representative |
Dear kbenson, Thank you for having contacted us through this platform. Yes, all our rooms and suites have air-conditioned to provide comfort to our guests. As well, in some rooms and suites we offer ceiling fans to... More
0
Votes
olyg
January 10, 2018|
AnswerShow all 4 answers
Response from BelmondMaroma | Property representative |
Dear olyg, Thank you for contacting us through this platform. Yes, we continue offering our handmade hospitality to all guests, no matter their age. We have special activities onsite or offsite for all the family to... More
0
Votes
Megan E
January 5, 2018|
AnswerShow all 2 answers
Response from BelmondMaroma | Property representative |
Dear Megan, Thank you for your contacting us via TripAdvisor. We are privileged to be right on Maroma beach, internationally recognized for its talcum-powder white sand and clear crystal water. Walking all over the... More
0
Votes
Room Tips
"close to the lobby so you don't have to walk far"
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"First floor view from room 7 was sublime"
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"don't pass up the hot chocolate at breakfast or delivered each morning to your room"
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"There are only about 65 rooms and they're all very nice"
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