We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
05/07/2017 05/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveler (4633)
    Room & Suite (1197)
    Pool & Beach (1175)
    El Dorado Royale, by Karisma
    9,341 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,406 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,374 reviews
    #25 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,644 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Overview

    • Excellent78%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lima limon” (168 reviews)
    “rick's bar” (126 reviews)
    “mi hotelito” (113 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4.5 Star Hotel
    All hotel details
    El Dorado Royale, by Karisma
    9,341 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,406 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,374 reviews
    #25 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,644 reviews
    #1 of 11 hotels in Playa Paraiso
     
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
    Rooms
    May 7May 8
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 0 other deal from
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Maroma hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "80eff2b54e78489a8494872ea628affb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1010527,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"80eff2b54e78489a8494872ea628affb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"El Dorado Maroma, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgwZWZmMmI1NGU3ODQ4OWE4NDk0ODcyZWE2MjhhZmZiIiwiQUlLIjoiMzc0Y2I2NjRlNTU2NDg0NmI0OGJhMDRhZDI1NGZmMDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/07/2017", "checkOut": "05/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (3,382)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1,231 - 1,235 of 3,382 reviews

    Reviewed December 4, 2015

    the room service, the level of attention you get is so exceptional the surroundings were well kept nice and clean, the food was not too bad either. Two marvelous waiters we encountered were Jonah and Gaby; they were so attentive and very helpful, and so...More

    Thank AdePhilly
    Reviewed December 4, 2015

    We love this resort! We had our wedding and honeymoon here in 2011. We had been to El Dorado Royale since the wedding but we wanted a smaller, boutique visit this time. This was our first time back to Maroma since the wedding. The greeted...More

    Review collected in partnership with this hotel
    1  Thank nikkivmoss
    Reviewed December 4, 2015

    Very intimate resort for romance. Each room is unique and wonderful in different ways. Excellent food and free flowing premium liquor. (We love smaller portions to try new things)The staff is like your family and takes care of your every need. Only two negative comments.....More

    Review collected in partnership with this hotel
    1  Thank petefuentes
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

    Dear petefuentes, Thank you for taking the time to write the experience you had with us, We are highly appreciative of the kind words you are leaving for the team and the negative comments about the pool and the beach. Unfortunately the El Dorado Maroma...More

    Reviewed December 3, 2015

    We choose El Dorado Maroma from pics on the web. We were very happy when we arrived regarding our suite, the service, the property, the food. Everything was top notch!! The staff from the maid to the concierge was helpful and friendly. There are beach...More

    Review collected in partnership with this hotel
    Thank h_zurweller
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

    Dear h_zurweller, Thank you for choosing El Dorado Maroma to host such a special occasion, we are delighted to read we were able to make your honeymoon an excellent experience. We wish you both the best and look forward to welcoming you for many anniversaries...More

    Reviewed December 3, 2015
    Google Translation

    Inmejorable hotel. Es sin duda el mejor Hotel en que me he alojado en mi vida. Habitaciones perfectas, servicio excelente...More

    Thank Victor N
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma
    Google Translation

    Estimado Victor N, Agradecemos su amable comentario, fue un placer haberlo recibido en El Dorado Maroma y esperamos tener el...More

    El Dorado Royale, by Karisma
    9,341 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,406 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,374 reviews
    #25 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,644 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $397 - $1,585 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    Photos
    Traveler (4633)
    Room & Suite (1197)
    Pool & Beach (1175)
    Dining (455)
    Nearby
    Nearby Hotels
    Secrets Maroma Beach Riviera Cancun
    11,406 reviews
    1.17 miles away
     
    Catalonia Playa Maroma
    6,780 reviews
    1.26 miles away
     
    Kin Sol Soleil
    139 reviews
    1.47 miles away
     
    Amarte Hotel
    158 reviews
    1.17 miles away
     
    Nearby Restaurants
    Pavo Real by the Sea
    404 reviews
    1.34 miles away
    Il Olivo
    103 reviews
    3.74 miles away
    hacienda amarte maroma
    26 reviews
    2.78 miles away
    Havana Moon
    546 reviews
    3.39 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    684 reviews
    2.90 miles away
    El Caracol
    28 reviews
    2.53 miles away
    Cirque du Soleil Joya
    2,434 reviews
    3.43 miles away
    Pro Dive Mexico
    522 reviews
    1.36 miles away
    Questions & AnswersAsk a question
    AKtravel5
    Are you able to swim in the water right there at the Adults Only part of the resort? It looked like there was a no swimming sign. Also, it looked like all sea weed. Thank you, amanda
    April 26, 2017|
    Answer Show all 3 answers
    Response from Andrea P | Reviewed this property |
    As others have indicated, this is an only adults resort. Swimming in the shallow area is great if you don't want to go far, and you can swim in the deeper areas, but you should be a good swimmer to swim out far.
    1
    Vote
    blg4087
    Will there be any activities the week of for Cinco de Mayo? Do any of the open air bars have tvs that we can watch playoff hockey?
    April 26, 2017|
    Answer Show all 2 answers
    Response from MaggieWhoodle | Reviewed this property |
    Have not been during Cinco de Mayo but would suggest calling the hotel. As to hockey they seem to be able to get some games although wasnt able to get the Ottawa game when we were there in January. Playoffs may be... More
    0
    Votes
    natdan
    Hi , can anyone give me joslin fuentes the general managers email address please ?? i have a a request regarding my husbands 50th birthday when we are there very soon . Thanks in advance .
    April 25, 2017|
    Answer Show all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi natdan, please be so kind as to email resort at: sales@eldoradomaroma . com our onsite team will gladly assist you with your requests. Best regards!
    0
    Votes
    Room Tips
    "There are truly no bad rooms, everything is well maintained, it is just really if you want an ocean view or a..."
    Read review
    "Jacuzzi suite with infinity pool"
    Read review
    "Our room was fantastic!! We got upgraded to a presidential suite which was incredible! More room than anyone..."
    Read review
    "The staff was very accommodating, and they did special turn down service each night."
    Read review