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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    12/3/2017 12/4/2017
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    Savings alert: 43% below average rate

    The price you found is 43% lower than this hotel's average rate of $830/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $629
    $475
    SAVE $154
    $489
    $475
    Traveler (5347)
    Room & Suite (1354)
    Pool & Beach (1277)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lima limon” (226 reviews)
    “rick's bar” (137 reviews)
    “caribbean grill” (129 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,976)
    There are newer reviews for El Dorado Maroma, by Karisma
    See the most recent reviews
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    1,201 - 1,205 of 3,703 reviews

    Reviewed September 19, 2016

    Full Disclosure, we are Exotic Club Members and have been for about seven years. My wife and I arrived close to midnight on opening day and saw the resort lit up at night - it was very beautiful. Our Butlers were outstanding - Rosa and...More

    2  Thank gknmk
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded September 21, 2016

    Hola dear gknmk, Thank you very much for taking the time to write this feedback. It is very important for us to have your valuable opinion. We are very glad you enjoyed with us at Palafitos, it will always be your home. I gladly will...More

    Reviewed September 18, 2016

    My husband and I recently returned after spending 6 days/5nights. This was our second time at this resort. We booked our trip through Mike McHugh at Dream Makers Vacation Services. We have used Mike before for other trips. He is always honest and accurate with...More

    8  Thank jrkb0611
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded September 19, 2016

    Hola dear jrkb0611, Thank You very much for taking the time to write this feedback since is very important for us. Please know that we do not strive for mediocrity, so we will use your comments to ensure that we are providing our guests with...More

    Reviewed September 18, 2016 via mobile

    We are day 4 of a 10 day visit. This place is undoubtedly heaven on earth! We already know we don't want to leave! Food is amazing, service is exquisite! I do not understand any negative reviews, we have found no faults! I will update...More

    2  Thank kswing
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded September 19, 2016

    Hola dear kswing, I am glad that you found amazing and exquisite the Hotel facilities and food at our restaurants, enabling you to enjoy your Anniversary trip. Please, keep enjoying the rest of your stanza here. We are at your service. Thank you for choosing...More

    Reviewed September 17, 2016 via mobile

    My husband and I along with another couple stayed recently & fell in love with this piece of paradise. It's small, quaint & beautiful. We chose this resort on the recommendation of our son, who had visited Royale but said Royale was too big &...More

    3  Thank Karen L
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded September 18, 2016

    Hola dear Karen L, Thank you for your feedback and the compliments to our facilities, services and the high quality of the restaurants, We will be pleased to host you again at El Dorado Maroma for another amazing getaway. Joslin Fuentes Díaz General Manager El...More

    Reviewed September 16, 2016

    This is my 4th trip to Mexico and I've stayed at El Dorado Royale, El Dorado Casitas and El Dorado Seaside. When I told people we were going to Maroma for a week, they would always say "it's small." It is small--in fact there were...More

    5  Thank John P
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded September 17, 2016

    Hola dear John P, Thank you for staying with us and for sharing your fine comments and feedback. We feel really happy to read that you enjoyed your stay and availed yourself of the many things the hotel has to offer as well as the...More

    Secrets Maroma Beach Riviera Cancun
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    #2 of 6 hotels in Playa Maroma
    1.2 mi
     
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    2.5 mi
     
    Fairmont Mayakoba
    4,217 reviews
    #11 of 212 hotels in Playa del Carmen
    4.0 mi
     
    Valentin Imperial Riviera Maya
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    #1 of 1 hotels in Playa del Secreto
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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $440 - $1,136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Prestigia, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Evoline ltd, HotelsforEveryone, Cancelon, getaroom.com and TripOnline SA so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveler (5347)
    Room & Suite (1354)
    Pool & Beach (1277)
    Dining (542)
    Hotel & Grounds (2446)
    Bathroom (98)
    Family and Play Areas (19)
    Business Center & Event Rooms (7)
    Nearby
    Sponsored by:
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    2.51 miles away
     
    Secrets Maroma Beach Riviera Cancun
    12,505 reviews
    1.17 miles away
     
    Fairmont Mayakoba
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ianandtracey1973
    November 18, 2017|
    AnswerShow all 3 answers
    Response from JelenaKarisma | Property representative |
    Hi ianandtracey1973, Yes, you can enjoy free international calls from your room, both cell, and landlines. Your personal concierge will give you all details upon arrival. Best regards!
    1
    Vote
    Natalie P
    November 16, 2017|
    AnswerShow all 3 answers
    Response from Clem H | Reviewed this property |
    We have used the spa every time we go to this resort and I can tell you it is awesome. They have a steam room ,sauna and there are 3 pools , hot, warm and cold etc. We usually do the whole works before our massages . The... More
    1
    Vote
    Doogie55
    November 12, 2017|
    AnswerShow all 7 answers
    Response from suziq2Texas | Reviewed this property |
    Cans and draft...mainly draft at pool bars unless you ask for can . In room its canned beer - dos equis, tecate, tecate light, coors light, heineken, el sol
    0
    Votes
    Room Tips
    "This resort is quite small. All the rooms are great."
    Read review
    "If you're older, you need to let them know as there is only one building with an elevator."
    Read review
    "I don’t think there is a bad room at this place"
    Read review
    "try to get room 342 great ocean view"
    Read review
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