We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Dorado Maroma, by Karisma

Travelers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,224 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for El Dorado Maroma, by Karisma
See the most recent reviews
Showing 3,016: English reviews
Seattle, Washington
Reviewed September 16, 2015

I recently stayed at El Dorado Maroma for a close friend's wedding; there was a pretty big group of us staying at the resort, around 30-40 adults in all and it was truly awesome. The food and the service was excellent and 24 hour room service and a mini fridge with beer, water and soda was always available, which was...

 Report
Helpful?
6Thank Emily H
Reviewed September 16, 2015 via mobile

Wow... my husband and I decided to treat ourselves to a luxury vacation. We had sought the advice from a travel agent. This place came highly recommend. Now it's our turn to recommend this place to everyone we know. Its beautiful. We had an infinity pool suite room. We were on the 1st floor where they begin room 311. Even...

 Report
Helpful?
2Thank Kelly H
O'Fallon, Missouri
Reviewed September 14, 2015

From the moment we arrived we knew this was going to be an outstanding resort. Everything from our welcome and check in, to the beautiful grounds, fabulous beach and a staff who always went above and beyond to make us feel fabulous, El Dorado Maroma is an outstanding experience and we can't wait to go back. The food under the...

Review collected in partnership with this hotel
 Report
Helpful?
4Thank 332lonniel
Evergreen, Colorado
Reviewed September 14, 2015

Nothing short of AMAZING! The staff is extremely friendly and attentive. The rooms are clean and well stocked! The grounds are impeccable and beautiful. We ate at 3 of the five restaurants and loved all of it. Armando(beach butler) was great! Ivan(reception) made it easy and comfortable.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank kellycox75
Raleigh, North Carolina
Reviewed September 14, 2015

Wonderful resort with a great staff. We went here for our 10th anniversary and cannot say enough about how great the staff treated us during our entire stay. The food, beverages, and beach were great. Thank you Luis, Erick, and Eroin for taking such great care of us during our stay! I highly recommend this resort to anyone looking for...

 Report
Helpful?
2Thank SHNCHN12
princeton, new jersey
Reviewed September 14, 2015

What a wonderful vacation at the El Dorado Maroma. The property is gorgeous and spotless (including all of the public restrooms, which is usually my pet peeve) and the grounds are so well manicured. The staff could not be better, always looking to take care of every need and make sure that all is going well and always with a...

 Report
Helpful?
9Thank candicaneadventures
Whitehall
Reviewed September 13, 2015

If you are looking for a beautiful boutique property, look no further! This is the perfect slice of paradise. Thank you to VIP Vacations in Bethlehem PA for suggesting this place! Room: The infinity pool suite is just amazing. The room is huge! Plus the infinity pool from the second floor is such a cool feature to have. It has...

 Report
Helpful?
3Thank AlisonD1988
Marana, Arizona
Reviewed September 12, 2015

Our stay at El Dorado Maroma was Awesome! Great location! Staff was exceptional! Papitas for breakfast & lunch was always great with our Waiter Jonas. The beach amenities were perfect at beach with Beach Butler Armando! He went above and beyond to make us feel welcomed a very comfortable. Our room Butlers Ines and Ivan very personable and accommodating, pro...

Review collected in partnership with this hotel
 Report
Helpful?
Thank debrac960
Cary, North Carolina
Reviewed September 11, 2015

First a quick summary then more details: Pros: • Very well maintained resort, Quiet and relaxing • Beach sand wonderful and the water beyond the new island is great • Service is very good. All the people are very friendly and helpful • Food at restaurants is good overall but some items are hit or miss • Best Wi-Fi I...

 Report
Helpful?
3Thank Victor R
Durham, North Carolina
Reviewed September 11, 2015

So I searched for the perfect honeymoon spot for months before finally settling on El Dorado Maroma. I read probably 1000 reviews and looked at 10,000 pictures of resorts throughout the Caribbean. I gave the resort 4 stars but I was really on the fence between 4 and 5 stars. However, I feel that 5 stars would be reserved for...

 Report
Helpful?
3Thank Bryan S
Questions? Get answers from hotel staff and past guests. Ask a question

4,981 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4519)
Viewed
Pool/Beach Area (1087)
Viewed
View from Room (217)
Viewed
Room/Suite (768)
Viewed
Dining (376)
Viewed
Hotel & Grounds (572)
Viewed
Family/Play Areas (13)
Viewed
Bathroom (88)
Viewed
Business Center/Function Rooms (6)
Viewed
0:36
Videos (3)
Viewed
Other (1389)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (66)
Viewed
Beach (21)
Viewed
Infinity Pool (29)
Viewed
Pool (14)
Viewed
Presidential Suite Swim-Up (126)
Viewed
Dining (67)
Viewed
Royal Suite Swim-Up (56)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (21)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Family/Play Areas (4)
Viewed
Bathroom (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Maroma
5.7 mi away
El Dorado Casitas Royale, by Karisma
3.7 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,475 reviews
5.7 mi away
El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
#3 of 11 in Playa Paraiso
9,135 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Secrets Maroma Beach Riviera Cancun
2.8 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,572 reviews
4.0 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,296 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $325 - $1,096 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Despegar.com, Hotels.com and Jetsetter so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from El Dorado Maroma, by Karisma staff and other travelers.
485 questions
Ask a question
Lynn
7 months ago

See all questions (485)

Questions? Get answers from El Dorado Maroma, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the first floor offer great accessibility, but rooms on the upper floors have excellent views and a bit more privacy.”
  • Room with a view!
  • Morning Sunrise
  • A bit of private paradise
 of 5 bubbles MilwaukeeSnowbirds, 4 days ago | Read review
“In Palofito the rooms on the southside have more private views as those on the north face back to the main beach and the resort.”
 of 5 bubbles Verowanderer, 4 days ago | Read review
“We asked for a quiet room and were given one in Building 12. It was terrific.”
 of 5 bubbles Gardenmoose, 6 days ago | Read review
“Small resort- believe all rooms have good location”
 of 5 bubbles 743hermang, 1 week ago | Read review
“honeymoon suite”
 of 5 bubbles bobbyhayducka2, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question