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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    $719
    $724
    Traveler (4633)
    Room & Suite (1197)
    Pool & Beach (1175)
    El Dorado Royale, by Karisma
    9,351 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,376 reviews
    #26 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,649 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Overview

    • Excellent78%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lima limon” (168 reviews)
    “rick's bar” (126 reviews)
    “mi hotelito” (113 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4.5 Star Hotel
    All hotel details
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    El Dorado Royale, by Karisma
    9,351 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,376 reviews
    #26 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,649 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    May 14May 15
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveler rating
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    Reviewed 2 days ago

    My daughter wanted to get married at the beach. On a recommendation from one of the grooms friends, they decided on the El Dorado Maroma on the Mexican Riviera. It was Exelente!! The resort is all inclusive, smaller than some of the other resorts and...More

    Review collected in partnership with this hotel
    Helpful?
    Reviewed 2 days ago via mobile

    We visited El Dorado Maroma on our honeymoon. Having visited the chain's Seaside Suites resort previously we had high expectations and we were not disappointed. The hotel itself could do some refurbishment here and there, on the whole it was top class. The food was...More

    Helpful?
    Reviewed 3 days ago

    We stayed at Eldorado Maroma for 6 nights. The room had an infinity pool off the balcony and the accommodations overall were quite good. Staff and guests were extremely friendly. Jesus and Gabriel were very helpful. There were a few issues that should be resolved...More

    Helpful?1  
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

    Hola dear gaylea10112014, We are thrilled to know that you enjoyed your time here and the friendliness of our team. It is an honor that your holidays were even greater due to the kind service provided. Your feedback is very important and be assured that...More

    Reviewed 4 days ago

    When we arrived we were told the room that we had booked was not ready but was informed that if we were interested in upgrading tof one of the new over water bungalows they would do it for a good price. We were then informed...More

    Helpful?4  
    Response from KarismaHotelsResorts, General Manager at El Dorado Maroma, by Karisma

    Dear Philip K, Thank you for the time taken to provide us your review, please know every ccomment raised by you it is of utmost importance when we evaluate our hotel and services. We want to apologize for any disappointment and inconvenience in the assigned...More

    Reviewed 4 days ago via mobile

    My husband and I just returned (sadly!) from a week's vacation at El Dorado Maroma in our own private, Overwater bungalow. Every moment of our stay was incredible - from the morning breakfasts on our porch overlooking the ocean, to the new spa and wonderful...More

    Helpful?1  
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

    Hola dear melflynn0, We want to express our gratitude for you kind review since it is our best reward. We feel so honored that you had enjoyed the overwater bungalows and the friendliness of our team. Everything we want is to pamper you. We would...More

    El Dorado Royale, by Karisma
    9,351 reviews
    #3 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,410 reviews
    #2 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,376 reviews
    #26 of 389 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,649 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $396 - $1,588 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    Photos
    Traveler (4633)
    Room & Suite (1197)
    Pool & Beach (1175)
    Dining (455)
    Nearby
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    Questions & AnswersAsk a question
    Arturo R
    Do they have a seaweed problem?
    April 29, 2017|
    Answer
    Response from sky7257 |
    we were there last week and the last 3 days had a lot of seaweed, if the wind is up there will be seaweed. like others have stated it is a problem along the riviera maya, not just here. they do a good job removing it but not... More
    0
    Votes
    AKtravel5
    Are you able to swim in the water right there at the Adults Only part of the resort? It looked like there was a no swimming sign. Also, it looked like all sea weed. Thank you, amanda
    April 26, 2017|
    Answer Show all 3 answers
    Response from Andrea P | Reviewed this property |
    As others have indicated, this is an only adults resort. Swimming in the shallow area is great if you don't want to go far, and you can swim in the deeper areas, but you should be a good swimmer to swim out far.
    1
    Vote
    blg4087
    Will there be any activities the week of for Cinco de Mayo? Do any of the open air bars have tvs that we can watch playoff hockey?
    April 26, 2017|
    Answer Show all 2 answers
    Response from MaggieWhoodle | Reviewed this property |
    Have not been during Cinco de Mayo but would suggest calling the hotel. As to hockey they seem to be able to get some games although wasnt able to get the Ottawa game when we were there in January. Playoffs may be... More
    0
    Votes
    Room Tips
    "Depends on preference but elevators aren't readily available"
    Read review
    "There are truly no bad rooms, everything is well maintained, it is just really if you want an ocean view or a..."
    Read review
    "Jacuzzi suite with infinity pool"
    Read review
    "Our room was fantastic!! We got upgraded to a presidential suite which was incredible! More room than anyone..."
    Read review