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All reviews lima limon pedro luis caribbean grill rick's bar infinity pool suite beach butler outdoor shower peruvian restaurant man made island exotic members honeymoon suite beach beds small resort sky massage rueben breakfast and lunch personal concierge
Although this resort is more low key than expected the service is great. My boyfriend and I loved the daily activities, especially beach volleyball. Alex, Jesus, Omar, Mimi, Tony, and DJ Juan were so much fun and engaged all the guests in daily activities!
We have had so much fun with all of the activities!!! Omar and Jesus played beach volleyball like they were pros!! They were great today!! All of the staff at the resort have been exceptional. We will definitely be booking at El Dorado Maroma again!!
The entertainment staff Jesus and Omar were fantastic and had a great time playing volleyball on the beach with them. Both were exceptionally friendly. Very personable and easy to talk to. We felt very welcome and they provided a family atmosphere.
We had the pleasure of staying at the Villa Maroma for a family trip. We had the best people taking care of us. Jose and Angel our amazing butlers, Laura and Jesus our incredible Chefs, and Daniel and Zaret our fabulous concierge. They treated us...More
Nice resort with incredible beach and beautiful turquoise ocean.
The Staff, WoooooW!
Everyone is happy. Everywhere you find a staff member they smile to you saying “ola” that makes me feel even happier on my days.
Special thanks to Alex, Jesus, Mimi, Omar,Manuel, Eli ,...More
Date of stay: December 2018
Thank Traveler A
Response from KarismaHotels, General Manager at El Dorado Maroma, by KarismaResponded yesterday
Hola Dear Traveler A,
Thank you for your wonderful review of your experiences at El Dorado Maroma Riviera Maya, a SPA Resort by Karisma , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma...More
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and …Moreluxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Shuttle Bus Service
Awards & Recognition
Travelers' Choice2018 Winner
What is Travelers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from rlthomas915 | Reviewed this property |
Adults only but as Kristin stated there are children around the beach area. We unfortunately had the last two days of our trip become really loud with a family that came into one of the Villas with young adults that were... More
Adults only but as Kristin stated there are children around the beach area. We unfortunately had the last two days of our trip become really loud with a family that came into one of the Villas with young adults that were drunk, loud and obnoxious all the time. But before that it was phenomenal! Hopefully you do not have that type of challenge.
Yes, this resort includes all meal, drinks and a lot more. You will never go hungry (probably gain a few pounds) or thirsty. You can drink all the different kind of cocktail you ever dreamed of and enjoyed all the tasty... More
Yes, this resort includes all meal, drinks and a lot more. You will never go hungry (probably gain a few pounds) or thirsty. You can drink all the different kind of cocktail you ever dreamed of and enjoyed all the tasty food. It is a beautiful resort with the best staff you will ever find.