We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveled to Playa late July, and loved this hotel! Kudos to the staff who takes care of you like you're royalty! Loved the white sandy beach, the incredible spa (a must!), and trying out the delicious food. Would go back in a heartbeat! Will definitely...More
This resort is great... Ocean front, on a calm, fine white and beach. Beach and pool areas never feel crowded. Service was excellent, all employees eager to help with great attitude. Activities staff was total amazing... Especially Jesus, Alex, Daniel, Mimi and DJ Chriss! Restaurants...More
This resort was absolutely perfect in every way! Location was beautiful, amenities were grand, the rooms were luxurious, and the staff was amazing! We stayed at both the Beachfront Resort and the Palafitos: Over the Water Bungalows. We will definitely be coming back soon!
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This is my favorite resort in the Maya Riviera! Service is amazing and the beach is beautiful. Be sure and visit the Naay spa to get a massage with Whilmar. He is great! The spa is one of the most beautiful that I have visited....More
Loved the hotel, food and staff the beach is not great, no beach to really speak of. Enjoyed the pool off the hotel room but had very rowdy neighbors that were always drinking and taking over the pool area. Great alcohol!!More
1 Thank rlthomas915
Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 2 days ago
Hola dear rlthomas915
We would like to thank you for taking a moment to show us your appreciation. We feel happy to know that you enjoyed your holidays at El Dorado Maroma.
We are honored that you had chosen us to you vacations. We have...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Fitness Center with Gym / Workout Room
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$433 - $1,044 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Prestigia, Orbitz, Travelocity, TripOnline SA, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon and getaroom.com so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen >
Also Known As
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
I had friends stayed at royal suites and they were located by the church on the property but I do think they have a few places on the property that are designated as royal suites and sometimes they do up grade you .Keep in... More
I had friends stayed at royal suites and they were located by the church on the property but I do think they have a few places on the property that are designated as royal suites and sometimes they do up grade you .Keep in mind they can do all sort thing to make your stay pleasant The EDM is the best resort with the beach, with the treatment you will receive and with the attention to detail. You just can't go wrong here.
Response from JelenaKarisma | Property representative |
I would kindly like to inform you that only one building has elevators.
Additionally, there is food display for breakfast. For more details please check karismahotels website.