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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront Resort, by Karisma
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2,695 Reviews from our TripAdvisor Community

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Showing 2,520: English reviews
Osawatomie, Kansas
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Donna and I just got back from our very first stay in the Bungalows (Palafitos), the trip was excelente' as usual! We have been going here for a few years now and are Exotic Traveler members. The Bungalows was a experience of a lifetime. The Palafito Grill has become our favorite place to eat. I want to mention some of... More 

Helpful?
Thank dsmreker
OKC
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I just returned from a 5 day stay at El Dorado Maroma and I can't quit thinking about it! The resort and grounds look exactly like the pictures on here. Every view was perfection! The pool areas were pristine, the beach was private and gorgeous, the room was top notch. I have zero complaints!! We loved the... More 

Helpful?
Thank Lacey H
Issaquah, Washington
1 review
5 of 5 stars Reviewed yesterday NEW

Just got home from my husband and I's honeymoon at El Dorado Maroma. What paradise. The essence that Maroma portrays is convincing enough. Relaxation, fun, and beauty. I am more of a critical person, so there are a few tweaks I would make. At check in, we were congratulated on our wedding and welcomed to our honeymoon stay. Yet we... More 

Helpful?
Thank mlwillits16
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had our honeymoon down in El Dorado Maroma and stayed in the newly open Palafitos - Overwater Bungalows from Sept 12th to the 20th. It was an amazing time from the views, the staff, the food, the service, EVERYTHING was spot on. We had an amazing butler team of Ivan and Juan who were extremely friendly... More 

Helpful?
1 Thank Matt C
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Matt C, Thank you very much for taking the time to write this review. It is very important for us to have your valuable opinion. We are very glad you enjoyed your stay with us and also that you liked the great culinary offerings. Ivan, Juan and Daisy will be very happy to have turned your honeymoon into... More 

Jacksonville, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Alex is the most accommodating and upbeat tour guide. We took a kayak tour to the cenote and reef right off the beach of the resort with Alex. He made it a lot of fun and took many pictures to capture our experience. Highly recommend Alex!

Helpful?
Thank tealmimi
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear tealmimi, Thank you very much for taking the time to write this review. It is very important for us to have your valuable opinion. We feel thrilled to know you liked the tours with Alex. I gladly will let him know your nice comments.. It will be a pleasure to have you back in a very near future.... More 

Fort Worth, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed for a week. We have stayed in the other areas of the resort and made the reservation for Palafitos back in February. This section has been open for less than a month and is not what will be there 6 months from now. Changes and improvements are still ongoing. Little things like soap trays and... More 

Helpful?
4 Thank Donald Joseph O
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Donald Joseph O, Thank you very much for you gentle feedback, we are proud to offer our guests sincere and curated personalized service and I will see to it that your compliments are passed along to our team. We look forward to host you again at Palafitos, El Dorado Maroma. Joslin Fuentes Díaz General Manager El Dorado Maroma,... More 

Montreal, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everything here was excellent ,food, service,beach and accommodation .My bf & I stayed at Palafitos -Overwater bungalows which was just an amazing experience .It was heaven for us,, definitely will be planning a return visit :D

Helpful?
1 Thank 399hananb
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear 399hananb, We are glad to hear you enjoyed an spectacular stay at the beautiful Palafitos and that you made memories to last a lifetime while here. Thank you for sharing your kind words toward our team, food and facilities. We deeply appreciate your recommendation and look forward to your next arrival in The Riviera Maya, it will be... More 

Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had a 50 minute couple's massage. It was an excellent experience. My husband has had a lower back ache for weeks which Lorena relied in addition to a neck stiffness (also relied). He says it the best he has felt in long time. I requested a deep tissue massage around my neck area, Whilmart more than... More 

Helpful?
Thank Melody405
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Melody405, Thank you for the review of your experiences and that you have taken the time to share your comments with future travelers and guests. We are committed and dedicated to ensure each of our valued guests are fully satisfied, going above and beyond all expectations. We will let know your nice comments to our SPA team and... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We went for our seven year anniversary... Our first kid free vacation! We enjoyed the accommodations and had a blast participating in the activities with Angel (kayaking, dancing, volleyball, etc)... He was a pleasure to hang out with when we needed social time! Would definitely come back again!

Helpful?
Thank Kelly S
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Kelly S, I am glad that you found the Hotel facilities, food at our restaurants and our team catered to your every request, enabling you to enjoy your Anniversary trip. It was an honor to serve you for such an important life event. Thank you for choosing El Dorado Maroma. We look forward to your next visit! Joslin... More 

Oakville, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in the number 12 block top floor great room fab ocean view and mangrove area very big suite.foodwas very good staff the best beach great lots off chairs and cabanas.Room no was 1251 easy walk to every thing and very quite would I go back. yes in a heart beet Iwould rate it 9 out of 10 thanks to... More 

Helpful?
Thank ace044
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear ace044, Thank you for reviewing your recent stay at El Dorado Maroma. We deeply thank you for the compliments to our food service and our team attentiveness. Please be assured we will let them know about your nice comments. Nothing compares to the blissful feeling when we hear from a very pleased guest. We look forward to host... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $498 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
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