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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront Resort, by Karisma
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2,633 Reviews from our TripAdvisor Community

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Showing 2,465: English reviews
Cancun, Mexico
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are frequent visitors to the Riviera Maya and it was our first time at this hotel. OMG what a dream place, the service was outstanding from the moment you arrive until the moment you leave, never have I experienced such a well trained, well manered group of staff with such a desire to please in all my travels. Erick... More 

Helpful?
1 Thank wiljor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I came here on a travel agent's influence and we couldn't have been more thankful for the experience. The only downfall we had was the rain brought in some mosquitos which the hotel promptly and continually sprayed for. Our personal concierge Tom (ground control to major Tom) was the best. He was very intentional and never ceased... More 

Helpful?
1 Thank Rick B
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Rick B, We are very glad that you enjoyed your honeymoon at El Dorado Maroma. Truly, we cannot thank you enough for choosing to spend this very important moment in your lives at our resort and now, reading through your glowing review, we are once again humbled by your kind words. It feels very rewarding to hear that... More 

Gettysburg, Pennsylvania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This gourmet inclusive resort is amazing - from our pick up on arrival at the airport to beds on the beach (with wait staff to bring you drinks) to the numerous restaurant choices to the cleaning and spa staff to tour arrangements to return to the airport. Your wish is their command - they're like genies... We were totally spoiled... More 

Review collected in partnership with this hotel

Helpful?
1 Thank BudandCynde
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear BudandCynde, Thank you for your wonderful review. It is our pleasure to know that you had a wonderful stay with us and that you enjoyed your stay from start to finish, feeling loved and pampered. We hope that you will choose to visit us very soon again. Joslin Fuentes Díaz General Manager El Dorado Maroma, by Karisma More 

Rochester, New York, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband, parents, and I are just driving away from paradise as we finish our 8th trip at El Dorado Maroma. Anyone who has been here before will rave about the beach and clear aquamarine water, but it's always the employees that make our stay so memorable. There are so many people and areas to mention, so I will discuss... More 

Helpful?
Thank Jori M
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Jori M, Many thanks for taking the time to share your experiences (for the 8th time!); I thoroughly enjoyed reading about your vacation. it feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. It will be a pleasure to extend your compliments to our staff. We... More 

Kansas City
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love this resort! My husband and I spent 5 nights in March in an infinity suite in building 4. We were on the top floor and had an amazing view! I would definitely recommend that building. We have stayed in swim-up suites and a honeymoon suite. I like the top floors for privacy and the view. I would rather... More 

Helpful?
2 Thank sherrhay
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear sherrhay, We would like to thank you for your review, it feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. It will be a pleasure to extend your compliments to our staff. Looking forward to welcoming you back pretty soon. Joslin Fuentes Díaz General Manager El... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were invited to come to El Dorado Maroma by family who had been here a few other times. They spoke so high about the whole resort that we joined them in late July. We are certainly glad that we did. We were picked up at the airport and were immediately driven to the resort in our... More 

Helpful?
4 Thank Fluffy P
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Fluffy P, Thank you for sharing your experiences of your recent vacation and for recommending us with all Trip Advisor followers. I truly appreciate your comments and have carefully read through your detailed review. It was an honor to host your 18th anniversary! (Congratulations!) We are delighted that you enjoyed the natural beauty of our surroundings, the food... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An amazing small resort that does not overlook a single detail when it comes to relaxation. My wife and had a fantastic time here, the food is amazing, the service and staff are friendly and actually attentive. If you like privacy spring for the infinity pool rooms, you will be glad you did. Overall a great getaway and we would... More 

Helpful?
1 Thank mikeandmash
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear mikeandmash, Thank you for recommending us on Tripadvisor with future travelers and for your wonderful review, the compliments to our facilities, services and the high quality of the restaurants, We will be pleased to host you again at El Dorado Maroma for another amazing romantic getaway. Joslin Fuentes Díaz General Manager El Dorado Maroma, by Karisma More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Food, drinks and room was awsome. Food was 6 star. Top of the line liquor and drinks at every bar. Had a great time. Alex and Angle was awsome on the day to day entertainment. We will be back to this resort.

Helpful?
Thank james5082
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear james5082, Thank you for sharing your thoughts with us. I am so pleased you could discover all of the wonderful amenities and service we offer firsthand and we feel thrilled to hear you spent a great time with our entertainment team (Alex and Angel) throughout your stay at El Dorado Maroma. It would be our pleasure to someday... More 

Il Gzira, Malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I should have written this sooner, but life got very busy. My husband and I stayed at El Dorado Maroma for our honeymoon which we booked through a travel agent. We had to tell her this is where we wanted to go. It had all the amenities we wanted. The infinity pool on the balcony, the outdoor shower, beautiful beaches,... More 

Helpful?
1 Thank hilarysandy2016
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear hilarysandy2016, I feel honored to hear you enjoyed your honeymoon at our beautiful resort and that you made memories to last a lifetime while here. I appreciate your recommendation and look forward to your next arrival in the paradise, and the opportunity to serve you again at El Dorado Maroma. Thank you very much for sharing your kind... More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved staying at El Dorado Maroma for our Honeymoon. The staff was so nice and friendly and the food was great at the restaurants. If you eat at Mio for lunch, ask for Jonas--he was the best waiter! The intimate size of the resort made it the perfect place to relax. We stayed for 5 nights, 6 days in... More 

Review collected in partnership with this hotel

Helpful?
1 Thank katystewart11
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear katystewart11, It is wonderful to hear from you, and we are so glad that you enjoyed your honeymoon at El Dorado Maroma. Thank you very much for choosing to spend this very important moment in your lives at our resort and now, reading through your feedback, we are once again humbled by your kind words. Your opinion is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $410 - $836 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
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