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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront Resort, by Karisma
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2,704 Reviews from our TripAdvisor Community

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Showing 2,529: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I traveled to El Dorado Maroma for our 3rd wedding anniversary and it definitely did not disappoint! With all the fantastic reviews I feel there really is no reason to go in to extensive detail, everyone can probably grasp that this is a superb resort. The beach was absolutely beautiful and there was so much to do... More 

Helpful?
Thank Samantha C
Glasgow, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We had been looking forward to the Palafitos room for many weeks & months & this was a special treat for 5 days before going up to their sister resort. We paid full price for this new area but, although the rooms are generally beautiful, there was a considerable amount of work going on between the Palafitos which were not... More 

Helpful?
Thank holidaygem215
Chester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I'm still here but feel the need to write something about this place while visiting! It's truly magical, tonight we will fine dine on the beach with the help of Augustine. Everyone here at the resort aim to please and cannot do enough for you. Alex the resorts entertainment and sports go to guy is incredible and has got us... More 

Helpful?
2 Thank jw199x
Southampton, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

when we arrived we were shown to our accommodation, and were very disappointed . However within an hour the problem was resolved, and with a little negotiation we moved to the new 'Palaphitos' bungalows over the water, an experience like no other!, the accommodation was luxurious, the location of course was breathtaking, the butler service was second to none. If... More 

Helpful?
Thank wenniewoo
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear wenniewoo, Thank you for taking the time to let us know about your stay and for recommending us with all Trip Advisor followers. I am delighted to hear that there were many aspects of the hotel and found our team helpful & friendly, attending to you every need. We gladly will let know our team about your nice... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I just traveled to El Dorado Maroma and could not say better things about the resort. We stayed in the honeymoon suite, and although tempted to upgrade to a swim out room, are glad we decided to stick with our original plan - as the room was extremely large with a tub, and indoor and outdoor shower.... More 

Helpful?
Thank Alicia M
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Dear Alicia M Thank you very much for sharing your kind review with other travelers! we are absolutely thrilled to hear you had such a memorable time with us. That you enjoyed the room accommodations, our culinary offerings, the breath-taking beach and activities, it was a true honor to host such an important life event. We cannot wait to welcome... More 

Bel Air, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just spent 10 of the best days ever at El Dorado Maroma! I cannot say enough about how wonderful this place is! I must admit I was a bit unsure where we were headed when we went down a long curvy lane to get to the resort, but we were greeted so warmly that any doubts melted away! (The... More 

Helpful?
1 Thank Karenswingler
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Karenswingler, We are thrilled to know you found the Hotel facilities and our team catered to your every request, enabling you to enjoy your 25th Anniversary trip! I love to hear you could celebrate with us the Mexican Independence Day on the beach. We deeply appreciate the time you invested to recognize the efforts from each colleague that... More 

Las Vegas, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After finding ourselves very indecisive on which hotel to stay at for our honeymoon in Mexico, I reached out to a respected and well known travel agent. Nancy from Island Getaways recommended El Dorado Maroma, and we could not be happier with our choice. I hope this review will add some insight to your highly anticipated trip or will help... More 

Helpful?
3 Thank Grace C
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Grace C, Many thanks for your wonderful and gentle review, We are thrilled to know that you enjoyed your honeymoon at El Dorado Maroma. We cannot thank you enough for choosing to spend this very important moment in your lives at our resort. It feels very rewarding to hear that our services have gone beyond our clients expectations.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We loved this place!! The food was so great- we did not eat anything we didn't love. Service was perfect. And the staff is out of this world. Special thanks to Angel and Alex for all the entertainment, Rene and Diego for the best drinks, Alberto C for the best service, and Jonas for keeping a smile on our face.... More 

Helpful?
1 Thank Emma H
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Emma H, Thank you very much for taking the time to write this review. We are very glad you enjoyed your stay with us and also that you liked the great culinary offerings. Our colleagues will be very happy to have turned your honeymoon into a beautiful memory, it was a great honor. It will be a pleasure... More 

Lake Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just returned from El Dorado Maroma. This is a very intimate, quiet, romantic setting with sparkling, clear, turquoise waters and cool, white baby-powder beaches. Large palm trees blocked our 3rd floor ocean view but the private infinity pool attached to our room made up for that. The rooms were spacious, beautiful, with large closets and drawers with plenty of... More 

Helpful?
Thank PED2016123
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear PED2016123, Thank you very much to write this review, we are sure your description of our site's atmosphere will be a great help for future travelers. We feel truly happy to know you found the Hotel facilities and our team catered to your every request, allowing you to have an awesome and romantic experience. I will gladly let... More 

Osawatomie, Kansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Donna and I just got back from our very first stay in the Bungalows (Palafitos), the trip was excelente' as usual! We have been going here for a few years now and are Exotic Traveler members. The Bungalows was a experience of a lifetime. The Palafito Grill has become our favorite place to eat. I want to mention some of... More 

Helpful?
2 Thank dsmreker
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear dsmreker, Thank you for sharing your thoughts with us. I am so pleased you could discover all of the wonderful amenities and service we offer firsthand and we feel thrilled to hear you spent a great time at Palafitos throughout your stay at El Dorado Maroma. It would be a pleasure to extend your compliments to our staff... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $494 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
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