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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
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9,715 Reviews from our TripAdvisor Community

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Showing 8,754: English reviews
Monroe, Michigan
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Secrets Maroma Beach Riviera Cancun was AMAZING!!!!! We visited the resort for our honeymoon in July 2016. From the drive into the resort to the last day, everything was so fantastic! We had the best service, our concierge, Rogelio, was so nice and helpful; every time we passed an employee they were greeting us, and the restaurant and bar service... More 

Helpful?
Thank SuzyCosby000
New York
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Secrets Maroma beach is one of the best resorts we have ever been to. We had an amazing time from the moment we arrived to the moment we left. Everyone made us feel right at home. The hotel staff was very friendly and courteous and the service was commendable. Our concierge, Arturo, in bldg 25 was amazing! He was very... More 

Helpful?
Thank Bos_BenSan
Windsor, Colorado
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first trip to Maroma. We split our anniversary vacation between Maroma and Capri. First off I have to point out that the two resorts are very different in style so to compare the two wouldn't be fair. Maroma is a large resort with several buildings but the layout is very decent so you don't have to do... More 

Helpful?
1 Thank sparkcook
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Loved this resort I will be going back again in 2017 best resort I have been to.. The staff was very well trained in customer service and the beach unbelievable I can't even explain how beautiful it is.. He food and wine were excellent.. It was like everyone was at our beckon call. This is an amazing resort I highly... More 

Helpful?
Thank Steven L
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Steven L, We are very happy to know that as a first time guest at Secrets Maroma Beach, we managed to impress you with our beautiful grounds, beach and gourmet food at our restaurants. We are always striving to deliver a truly remarkable experience, this is the reason we are constantly renovating our services. With this said, we are... More 

Tulsa, Oklahoma
Level Contributor
347 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We just returned from our stay at Secrets Maroma Beach. SMB is located a short 25 miles south of the Cancun Airport on Maroma Beach. The beach is beautiful with soft powdery sand and the water is a myriad of blue hues. The resort itself is gorgeous, well maintained, manicured landscape, not a piece of trash was ever sighted. The... More 

Helpful?
4 Thank Cheriejay
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Cheriejay, What a great review! Thank you for taking your time to write your insights about your recent stay at Secrets Maroma Beach Riviera Cancun. We are delighted to learn you had a memorable stay at our resort, and that our staff provided you with a truly unique experience. Rest assured we will pass your compliments to them, specially... More 

New Jersey
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love a good beach and this resort has the nicest beach you will find anywhere in the Caribbean. I have been to many locations and this was by far the best. The sand is clean, soft, and does not get hot. The beach is wide and the water is absolutely gorgeous. It is warm and crystal clear. The waves... More 

Helpful?
1 Thank jeffreykNJ
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear jeffreykNJ, Thank you for taking the time to write your feedback about your recent stay at our resort. We are glad to know you had an overall pleasant stay at our resort, and that you were impressed by the beauty of our breathtaking ocean views and expansive suites. On the other hand, we are disappointed to learn our food... More 

Jackson, Mississippi
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I spent a week here for our honeymoon in June, and it was perfection! The staff was fabulous and the food was excellent everywhere we went. The water was gorgeous, and everything was easy to get to. We always found a spot at the pool or on the beach with no problems at all. Our room was... More 

Helpful?
Thank mselph24
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear msleph24, We are happy to know you describe your stay at Secrets Maroma Beach as a perfect one, and that our staff went out of their way to make you feel pampered and spoiled during your honeymoon. Rest assured we will pass your comments to them, it will serve them as a motivation to keep creating wonderful memories in... More 

United States
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My spouse and I stayed here for 4 nights in July. We originally booked 3 nights in a non-preferred ocean view through Orbitz. We decided to stay an additional night, which we booked through the hotel, and ended up in a preferred ocean view. We have been to RM five times (at AIs with our kids), and this was by... More 

Helpful?
Thank coreypickle
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear coreypickle, We are very happy to learn you chose our resort Secrets Maroma Beach for your getaway to our destination, and that the service of our staff, impecable suites, breathtaking ocean views and nightly entertainment staff exceeded your expectations above and beyond. Do not forget to spread the word of how great your stay was at Secrets Maroma Beach,... More 

Puyallup, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose Secrets Maroma Beach for our 35th Wedding Anniversary and it far exceeded our expectations on all fronts. Service is defined at Secrets from the moment you enter until it is time to say good-bye. We spent 10 glorious days at the beach jumping waves, sipping drinks and just relaxing. We stayed in Bldg 22 on the 4th floor... More 

Helpful?
Thank LoriV57
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear LoriV57, We are very pleased to note you had a memorable 35th wedding anniversary at Secrets Maroma Beach, and that we managed to exceed your expectations above and beyond. This is what we strive for, 100% customer satisfaction, this is the reason our staff dedicates all its efforts and passion to please our beloved guests. We are looking forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I just returned from our honeymoon and it was our first all inclusive resort trip. Secrets Maroma was beautiful and was a fantastic stay. The staff was friendly and helpful. The beach was gorgeous, and there were a variety of restaurants. The entertainment provided by the resort was great and there was something going on every night.... More 

Helpful?
Thank Kyle O
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Kyle O, It's our most pleasure to learn that your honeymoin was a wonderful one while you were impressed with our nightly entertainment shows, gourmet restaurants and crystal clear waters. We appreciate your gracious comments as it shows our consistency in maintaining the Secrets Resorts brand standards. Your feedback has been shared to the team as a motivation to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $344 - $897 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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