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Secrets Maroma Beach Riviera Cancun

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Traveler (13142)
Pool & Beach (3903)
Room & Suite (2539)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“preferred club”(1,392 reviews)
“world cafe”(864 reviews)
“barefoot grill”(380 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Secrets Maroma Beach Riviera Cancun
Special Offer: Wanderlust
Hotel deals
Offers from Secrets Maroma Beach Riviera Cancun
Special Offer: Wanderlust
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13,245)
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11,797 results
Traveler rating
9,539
1,596
455
146
61
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LanguageEnglish
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9,539
1,596
455
146
61
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All reviewspreferred clubworld cafebarefoot grillel patioour honeymoonamerican idolsecrets boxroom serviceentertainment staffbuilding conciergecoco cafefrench restaurantwelcome homehydrotherapy circuitocean viewpool volleyballmy pleasure
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1 - 5 of 11,797 reviews
Reviewed yesterday

The resort was Beautiful, clean, the rooms were modern and spacious, set up perfectly. Great view of the ocean. The restaurant choices where great and everything we ate was delicious. The entertainment was great. The staff was very friendly and couldn't do enough for us....More

Thank mseppy1223
Reviewed yesterday

You will not find a resort in Mexico, or maybe anywhere, that excels in guest relations and warm hospitality, like Secrets Maroma Beach. We read the reviews, heard the compliments, watched the YouTube videos, and it exceeded our expectations. I'm not an easy person to...More

Review collected in partnership with this hotel
Thank eyedoc12
Reviewed yesterday

This was a beautiful resort with lovely grounds. I opted for one of the cheaper rooms. It was a junior suite with a partial ocean view. I requested a king bed since it was our anniversary and didn't want the 2 queen bed option. As...More

2  Thank stacey f
Reviewed yesterday

Here's the thing, this place is still the high-end, adult resort that it advertises but, it's not the quiet retreat it once was. They had a foam party one afternoon that was an absolute drunk fest. It caused already drunk adults to act like they...More

2  Thank cruisinkim
A TripAdvisor Member
42
Reviewed yesterday via mobile

Currently staying here, have stayed at other Secrets previously and at many AI’s in the past. This hotel is fine but nothing special in my opinion. The staff is friendly and accommodating for the most part, but the service is often slow. The food is...More

2  Thank A TripAdvisor Member
Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

Dear guest, We regret to know that this is your current experience in our resort. It is in our best interest to improve your experience with us so you can enjoy a wonderful time in our resort. We kindly ask to you please reach us...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$383 - $986 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$383 - $986 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa Maroma
#1 Luxury Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (13142)
Pool & Beach (3903)
Room & Suite (2539)
Dining (1040)
Amenities (85)
Business Center & Event Rooms (46)
Family and Play Areas (43)
Questions & Answers
Ask a question
danibiotch79
April 24, 2018|
Answer
Response from jteal | Reviewed this property |
Dollar bills is best for tipping. We usually bring couple hundred and always have left over Usually one or two at a Time if earned etc There are companies at the hotel for excursions. We usually go to 5th ave a... More
0
Votes
Power1986
April 21, 2018|
AnswerShow all 4 answers
Response from cu_nanny | Reviewed this property |
We were in building 26 room #2619 and it had been renovated. I think they were still working upstairs in our building. Hope this helps.
1
Vote
debjengirl
April 19, 2018|
AnswerShow all 6 answers
Response from travel101077 | Reviewed this property |
It was not bad at all. They did a great job maintaining it. Two years ago at another resort it was awful.
2
Votes
Room Tips
"Lower number rooms have a close view of the ocean, we were 1400 building that was kinda far."
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"We highly recommend a room with swim out"
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"building 20 for newly renovated swim-out room located nice and close to lobby.. secluded swim-out."
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"Ocean view nice"
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