Secrets Maroma Beach Riviera Cancun (Playa Maroma, Mexico) - UPDATED 2016 Resort (All-Inclusive) Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Free Breakfast
Bar/Lounge
Spa

GreenLeadersSilver level

About the property

Beachfront
Wheelchair access

Things to do

Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court

Room types

Suites
Non-Smoking Rooms

In your room

Air Conditioning
Minibar

Internet

Free Internet
Free High Speed Internet ( WiFi )

Services

Room Service
Business Center with Internet Access
Free Parking
Free Breakfast
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities

Official Description (provided by the hotel)

Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more

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Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico

Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma

Price Range: $441 - $1,135 (Based on Average Rates for a Standard Room)

Hotel Class:4.5 star — Secrets Maroma Beach Riviera Cancun 4.5*

Number of rooms: 412

Reservation Options:: TripAdvisor is proud to partner with Expedia, Odigeo, Hotwire, BookIt.com, Booking.com and Hotels.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen

Hotel Style:

#2 Romantic Hotel in Playa Maroma

#2 Spa Hotel in Playa Maroma

#2 Luxury Hotel in Playa Maroma

#2 On the Beach Hotel in Playa Maroma

#2 Top resorts Hotel in Playa Maroma

#3 Green Hotel in Playa Maroma

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Josephine F

1 review

1 helpful vote

“Amazing resort, so happy!! ”

Reviewed yesterday NEW via mobile

We are currently staying at the Secrets Maroma resort for our honeymoon and we have to say it has been the best experience. The beach, resort, all staff, entertainment and service has been outstanding. The staff really care and it's shown in every aspect from room service, bar service, pool service, restaurant service, bag service and the rest. The entertainment... More

Helpful?

1 Thank Josephine F

deveral

Brooklyn

“my honeymoon at secret maroma”

Reviewed yesterday NEW

The accommodation at the resort was excellent and the staff was great the facilities was beyond my expectation and the food and drinks was unbelievable good at all the restaurants but there was this one employee at the Mexican restaurant at night he was unbelievably great he made my wife and I felt so comfortable and happy

Review collected in partnership with this hotel

Thank deveral

Christopher S

2 reviews

“Fantastic place, fantastic staff”

The resort itself is beautifully maintained. The beach is amazing. The food is great (not everything, of course, but certainly overall). The staff are excellent. Everyone is very friendly, and they understand how to please their customers--extremely helpful and courteous. This place is as close to perfect as humanly possible. Can't wait to go back next year.

Thank Christopher S

D C

London, United Kingdom

“Amazing honeymoon!!!!”

The most amazing place in the riviera maya. We have just returned from 10 days here. The Resort is incredible and the staff are too. The staff work really hard and are so friendly and can't do enough for you. Every corner of this resort was immaculate. The beach is supposedly one of the best in the world and I... More

Thank D C

Dear D C, We appreciate your wonderful compliments of our resort Secrets Maroma Beach. We feel honored to know you had an amazing honeymoon, and that our colleagues made you feel very special. We are also delighted to learn you loved our gourmet restaurants, breathtaking beach, and entertainment shows. Rest assured your compliments will be shared with our team, they... More

n8_tig4

Brown summit

2 helpful votes

“Nathan and Chelsea honeymoon”

Reviewed 2 days ago NEW

This place was simply amazing. We were on our honeymoon and we could not have asked for a better place to be. The staff was very friendly and eager to help you. We will definitely be going back to this resort we cannot get there soon enough.

2 Thank n8_tig4

Dear n8_tig4, It is truly a pleasure for us to learn that you had a wonderful honeymoon at Secrets Maroma Beach, that you appreciated the friendliness of our staff and would not hesitate to return. We do look forward to have the opportunity to welcome you back again in your home away from home in Riviera Maya. Sincerely Alfredo Montaño... More

spowrie

Allen, TX

Level

Contributor

5 reviews

4 hotel reviews

63 helpful votes

“ABSOLUTELY FABULOUS!!”

To preface, I’ve been going to all-inclusive resorts in Mexico and the Caribbean for the better part of 40 years, and our recent experience with Secrets Maroma Beach was the very finest thus far. AIRPORT TRANSFERS: Based on prior TripAdvisor reviews, we tried USA Transfers and paid $80 US in cash (+ tips) for a private, round-trip taxi. The service... More

3 Thank spowrie

Dear spowrie, We are sincerely appreciative of your kind words and complimentary review of your stay experience at Secrets Maroma Beach. What a wonderful review! Words are not enough to express our gratitude for all your compliments, they confirm we are doing a great job and serve as a motivation to keep working to provide unique experiences for our beloved... More

rj_sanman

Huntington Beach, California

“A day at the Beach”

We had a great time; our weather app kept telling us it was going to rain the whole time. Guess what it only rained one day and one night… The property was beautiful, the staff was wonderful, and the food was good but not great. We had the swim out suite which was fun and covenant.

1 Thank rj_sanman

Dear rj_sanman, We are delighted to know you had a great time at our resort, and that you enjoyed the beauty of our grounds, the attentive and genuine service of our staff and our graciously appointed swim out suites. On the other hand, we offer our sincere apologies if our food options fell short to your expectations. We are continuously... More

Chana R

New York City, New York

3 reviews

3 hotel reviews

4 helpful votes

“Great Honeymoon!”

It was an amazing Honeymoon! I got recommended Secrets by a co-worker who loved this place. My Husband and I we're super excited to stay here. When we got to the hotel we we're greeted with a glass of Champagne and a cool towel. When the attendant named Arturo asked us for our credit card which we booked our vacation... More

3 Thank Chana R

Dear Chana R, Thank you so much for your detailed review of your recent honeymoon at our resort Secrets Maroma Beach. It was an honor to be your hosts in our beautiful destination, and to know we managed to superseed your expectations above and beyond. We take great pride of our services, this is the reason we are constantly renovating... More

CaroleSudbury

Sudbury

285 helpful votes

“Excellent service”

Very nice resort and beach. I would recommend this resort for a special occasion. The rooms are huge and very clean. I think the only downfall of this resort is the seating on the beach, it's very crowded and we like our space, not very private or romantic because of the way the chairs are placed....

2 Thank CaroleSudbury

Dear CaroleSudbury, It's our most pleasure to learn you had a positive stay experience at our resort, and that you loved the beauty of our property, layout of our rooms and turquoise beach. We are dissapointed to know the seatings on our beach fell short to your expectations, please be certain your comments will be taken seriously, as they are... More

Tammy B

Blackwell Oklahoma

“We had a fabulous time. The only complaint I have was the cost of doing the laundry. It was very pricy.”

When we arrived everyone was very friendly and helpful. We love the staff. The rooms were nice and comfortable, the beach was amazing. We will be back soon. Hoping to bring more friends with us next time.

1 Thank Tammy B

Dear Tammy B, Thank you for taking the time to write and share your recent experience at Secrets Maroma Beach. We are very happy to know you had a great time, that you found our rooms to be comfortable and that the friendliness of our staff made you feel welcome and spoiled. It would certainly be an honor for us... More

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Secrets Maroma Beach Riviera Cancun Resort (All-Inclusive), Playa Maroma

Secrets Maroma Beach Riviera Cancun

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