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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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10,616 Reviews from our TripAdvisor Community

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Showing 9,505: English reviews
Atlanta, GA
Reviewed yesterday NEW

I came here in August for a week long trip with my mother, we had not taken a trip together in many years and wanted her to feel pampered and this was the perfect hotel to do that. I researched other hotels and chose Secrets Maroma due to the beach and the right combination of excellent service, nice rooms, beautiful...

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Helpful?
Thank Lizabeth B
Denver, Colorado
Reviewed yesterday NEW

This was our first All-Inclusive, Adults-Only trip and I did a lot of research before settling on Secrets Maroma Beach. It was time well spent. The facilities are so nice. We loved the thatched walkways behind the buildings and all of the pools and sitting areas are so inviting. Our room was fantastic, a swim up suite with a tropical...

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5Thank deedadeedee
Chicago
Reviewed yesterday NEW

We'd come back anytime. The food was great. The staff was very friendly and knowledgeable. Our room was beautiful and had the perfect about of privacy and good views. Our personal concierge Fabiola was just the best, I think she was the happiest person we met.

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4Thank MrPorkchop
Whiting, New Jersey
Reviewed 2 days ago NEW

Food is the best in Mexico! Pools are cold in November. Top shelf drinks is fantastic. If you smoke please read fine print or call for more info, I was very disappointed. The Entertainment Staff is fantastic, they will keep you going all day or only come by to say hello. The Bartenders are great, they know drinks from all...

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Helpful?
Thank lindahK4941BN
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear lindahK4941BN, Thank you for taking the time to rate our resort through this mean. We are delighted to learn you had a great time, that you enjoyed our gourmet food, top shelf drinks, entertainment activities and the service of our team. Rest assured your compliments will be shared with our team to keep up the good work. We are...

Youngstown, Ohio
Reviewed 2 days ago NEW

We can't say enough good things about Secrets Maroma! We were blown away by the service and how genuine the staff was! We tried all kinds of food and activities and we were never let down! GO TO MAROMA!

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Helpful?
2Thank 20kristenv
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear 20kristenv, Thank you for sharing your recommendations of your recent stay at Secrets Maroma Beach Riviera Cancun. We are honored to learn you had an unforgettable honeymoon, that our team made you feel like royalty and that you indulged in all the inclusions of our team. We are always striving to exceed our valuable guests expectations, your compliments will...

Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Secrets Maroma Beach is a truly beautiful place. I have been to over 10 resorts and this has to be one of the most beautiful. The walkways, fountains, wading pools and architecture are all exquisite. It made me happy every time I walked to or from the main building to just soak in the setting. The rooms were spacious and...

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Helpful?
3Thank Mark-Newtown
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Mark-Newtown, We greatly appreciate your review and definitely we are also grateful for choosing Secrets Maroma Beach Riviera Cancun for your romantic getaway. We are glad to read that you have enjoyed our staff’s attentive service, pool and facilities. Rest assured we will share your compliments with our team to keep up the good work. We are looking forward...

Puerto Morelos, Mexico
Reviewed 2 days ago NEW

The resort exceeded my expectations. I was blown away and beyond happy with my stay. I plan to return to the resort in the near future with a loved one. Anyone that visits Secrets Maroma will absolutely love it!

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Helpful?
1Thank Ebony W
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Ebony W, Thank you for sharing your positive review of your recent stay at our resort. We are very pleased to note that as a first time guest at Secrets Maroma Beach we have managed to exceed your expectations and that you would recommend our hotel to our potential guests. We do look forward to the pleasure of welcoming...

Illinois City, Illinois
Reviewed 3 days ago NEW

We arrived at Cancun and I highly recommend USA TRANSFERS for transportation to and from the airport. They were prompt, clean, and friendly. Now for the resort. It is an All Inclusive, Adults Only Resort!! We arrived at Secrets Maroma Beach and was immediatly whisked away to the Preferred Club check in. It went very smoothly. Our concierge Arturo was...

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1Thank brwnng05
Fort Gratiot, Michigan
Reviewed 3 days ago NEW

Other than breakfast, which was the best meal& selection of the day,evening dining was mediocrker. Don't be swayed by the $100.00 voucher, as we found out it was a packet of coupons to use in the spa, % off spa services.

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Helpful?
Thank scampbell57
Fairfax, Virginia, United States
Reviewed 3 days ago NEW

This is a nice resort but we will never return. Unfortunately, the place is full of little fury animals called Coatis that jump up on tables and steal your food. We saw a couple of them when we arrived and thought they were cute. But later, when we were outside by the pool and order a pizza, the coatis swarmed...

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Helpful?
1Thank Rita S
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $448 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Odigeo and Travelocity so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
962 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room pool was cold in November”
 of 5 bubbles lindahK4941BN, 2 days ago | Read review
“get an ocean view. The animals are down below!”
 of 5 bubbles RitaS371, 3 days ago | Read review
“We like top floor”
 of 5 bubbles claudinewebster, 3 days ago | Read review
“Make sure your men take pants for the restaurants.”
 of 5 bubbles Deannevans, 4 days ago | Read review
“Any room as they are all beautiful”
 of 5 bubbles HilaryG213, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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