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Arriving at the resort we were instantly welcomed with a glass of champagne while we checked in. There was not a single issue checking in. The process was easy and quick.
The room was beautiful. We had the swim up suite, so we immediately changed...More
Everything was excellent! Our concierge Roger took care of every need 😁 Food was excellent, staff was incredibly friendly and the activities director made sure fun was had by all!
We do wish the wifi and AC in the restaurants were a little better.
This is hands down the best resort in Playa Del Carmen. We got married here a few years ago (great place to get married btw) and decided to come back for our 5th anniversary; we loved both stays.
The rooms here are spacious and elegant,...More
Absolutely had an amazing time, All staff were overly attentive, the food was good, loved the hydrotherapy and the beach fantastic. We enjoyed all of the activities and the 4th of July show I would rate one of the best. I would recommend this resort...More
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This was our first all inclusive resort experience and we loved it. We traveled in a group of six and did not have any problems in any of the restaurants sitting together. The food was great and all of the staff was even better, they...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$409 - $1,106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hi! There's a cabana on the beach with personnel who offers non motorized equipment for free, including catamarans for sailing, kayaks, paddling tables, etc. If you are into snorkeling I advise you to bring your own masks... More
Hi! There's a cabana on the beach with personnel who offers non motorized equipment for free, including catamarans for sailing, kayaks, paddling tables, etc. If you are into snorkeling I advise you to bring your own masks and tubes. The ones they offer are very standard. Jet skies, para-sailing and scuba diving are available but you need to pay.
Travel agencies have representatives in the hotel and they offer many excursions that include snorkeling. Xel-Ha is a place you shouldn't miss if you are interested in snorkeling.
Response from JOYJOYPortAransas | Reviewed this property |
Rebecca, stop worrying, this place is great. We had very little, if any, wait for the a la carte restaurants. One night we checked in with them and they gave us a buzzer and we just sat in the beautiful lobby, had a drink... More
Rebecca, stop worrying, this place is great. We had very little, if any, wait for the a la carte restaurants. One night we checked in with them and they gave us a buzzer and we just sat in the beautiful lobby, had a drink and listened to the wonderful music. The wait was no more than 10 minutes. This place is "no worries" with a very attentive and helpful staff to answer any of your questions, And, NO, you certainly do not have to buy a bottle of wine anywhere. We found the house wine was fine and they offered top shelf liquor.at all the bars. Do not miss the French and Italian specialty restaurants! We spent not one extra dime on anything, it is a great place.
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"Swim up suite. You want this. Bottom floor and a pool out on the patio, you definitely want this"