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Secrets Maroma Beach Riviera Cancun

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Carretera Federal 307, Chetumal-Cancun Km. 306.5, Playa Maroma, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (16008)
360
Panoramas (5)
Pool & Beach (4413)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Playa Maroma
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
Spanish
16,911Reviews2,179Q+A100Room tips
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Popular mentions
terryk&mikeb wrote a review Today
Puebla, Mexico136 contributions60 helpful votes
DH and I, along with another couple, just returned from a visit to Secrets Maroma, and loved this resort. Generally, I do not go back to places, preferring to visit new places, but I would certainly return to this resort. The staff is all top notch. Friendly and service oriented, always appearing at the right moment. The entertainment staff is wonderful, we loved them, and they became our friends. All were great, but special shout out to Enrique, Gabi, Andrea and Charlie. The pool servers and chair attendants are extremely good at what they do, and always checking on you. The resort is absolutely beautiful, green and lush, with beautiful beaches and inviting pools. We most enjoyed the coati family that lives on the grounds, this made the visit extra special. The food was very good all over the resort. We enjoyed some very good shows in the evening also, especially the Jersey Boys one. A great trip!
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Date of stay: September 2020
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JeanneOo wrote a review Yesterday
Montvale, Virginia4 contributions2 helpful votes
We enjoyed a lovely vacation at Secrets Maroma Beach. There was ongoing construction which necessitated the closure of several restaurants and the lobby. The check-in process was extremely stressful upon arrival. The golf cart driver took our carry-on bag from us (with our valuables and passports) and gave it to the bell boy. We thought he put it in the front of the cart and were upset when it was no where to found when we arrived at the temporary front desk. We were in no mood for a sales pitch (spa treatments, excursions, etc.) after that incident. The beach had fine, powdery sand and NO coral to cut your feet. There was very little seaweed and crystal clear water when the sea was calm---as was the case on most days. There were small white fish and angelfish that hovered around your legs which were quite friendly. Bring your mask if you want to observe them up close and personal. The service by the staff was outstanding, however, the grounds needed upkeep. We never saw anyone tending the grounds during our entire stay. Our room was clean and spacious and the food was slightly above average. The breakfast buffet was wonderful with wonderful variety/options, but dinners were average. Our fillet was tough as nails but another guest said hers was very tender. Our experience was that some steaks were great and others were subpar. LOTS of fresh guacamole, chips, and pico! Yum! The fish of the day was always grouper but we never tried it due to a specific fish allergy. We loved the grilled salmon and enjoyed it several times. Watch out for the iguanas near the outside grill (which was very tasty, btw). One of the big boys jumped onto my table, flipped my plate on to the ground, and stole my jerk chicken---grinning as he walked away. I heard he was a repeat offender since 2 other guests told me similar stories! I wonder what grilled iguana tastes like....LOL! Overall, it was a wonderful, relaxing vacation and we enjoyed perfect weather.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Christina G wrote a review Yesterday
5 contributions3 helpful votes
This property is exquisite! We have stayed at numerous 5 star all -inclusives in Riviera Maya, and this one is definitely one of my favorites. The staff is the most friendly I've seen and the food was the best of all. Everything we ate was amazing! The concierge, Roberto, was so very accommodating and made every effort to make us 100% happy. We will definitely be going back!
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Date of stay: September 2020
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bigdogfox72 wrote a review Yesterday
1 contribution
Dream come true, absolutely amazing. We truly felt cared for. You have a carding and accommodating staff. We at be back😁 food was excellent.Only thing I would do add some bars to make easier for transfers. Everybody down to the cleaning staff were extremely nice. I couldn’t avast for a better place to be for my daughter’s wedding thank you
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Review collected in partnership with this hotel
Date of stay: September 2020
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saperez31 wrote a review Sep 18
1 contribution
Great location. Beautiful beach. Very clean and impressed by room. Great entertainment and service. Everyone was very nice and helpful. Food was great! Will come back to in the future. A lot of animals
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
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PRICE RANGE
$321 - $743 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets maroma beach riviera cancun hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
412
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Frequently Asked Questions about Secrets Maroma Beach Riviera Cancun
Which popular attractions are close to Secrets Maroma Beach Riviera Cancun?
Nearby attractions include Cirque du Soleil JOYÀ (2.3 miles), Jungala Aqua Experience (2.5 miles), and Pasion De Cacao (1.6 miles).
What are some of the property amenities at Secrets Maroma Beach Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Maroma Beach Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Maroma Beach Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Maroma Beach Riviera Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Maroma Beach Riviera Cancun?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at Secrets Maroma Beach Riviera Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Maroma Beach Riviera Cancun have an airport shuttle?
Yes, Secrets Maroma Beach Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Secrets Maroma Beach Riviera Cancun located near the city center?
Yes, it is 0.2 miles away from the center of Playa Maroma.
Are any cleaning services offered at Secrets Maroma Beach Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Maroma Beach Riviera Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.