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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,033 Reviews from our TripAdvisor Community

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Showing 9,877: English reviews
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Springfield, Illinois
Reviewed yesterday NEW

This beach is phenomenal! This is the 3rd Secrets resort we have stayed at and they have all been great, but this is our favorite so far. Beautiful white powder sand and turquoise clear waters. The food was very good and so were the drinks! Marco was our waiter on the beach and was very attentive all week. They decorated...

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Helpful?
2Thank miss1397
Wisconsin
Reviewed yesterday NEW

Let me start this review with a caveat.... My wife and I have stayed at a hand full of AI resorts, but this was by far the most expensive we've ever stayed in so my review reflects what we expected for the price, versus what the product actually was. We stayed 7 days at Secrets Maroma at a cost of...

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4Thank flip_wilson
Rogers, Arkansas
Reviewed yesterday NEW

This facility is 5 star in my book on every aspect. The rooms, the beach, the pools, activities all day every day. The food was absolutely amazing at every restaurant. Pablo at the Italian Restaurant took such good care of us that we went there 3 times during our visit. Top notch place and we enjoyed every minute we were...

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2Thank tracipitts13
St. Thomas
Reviewed yesterday NEW

The perfect beach, the perfect room, the perfect meals, the perfect employees, the perfect concierge Rodrigo (Edouardo:)) We'll go again! Thank you!!! Thank you!!! Andrée Champoux ( feb 13th - feb 20th)

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2Thank andreechampoux4
new york
Reviewed yesterday NEW

Before I begin, I want to note, this resorts is one of the most serene escapes that we have encountered. It is romantic,quiet & lushly natural scenic grounds along with a massive layout. The beach area pristine amble beach chairs & shade. Food, restaurants were fabulous only needed reservations in one spot. The hours were varied for dinner some up...

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2Thank lcqsmoke
Framingham, Massachusetts
Reviewed 2 days ago NEW

We visited Secrets Maroma Beach with 3 other couples to celebrate a few 50th Birthdays. From the moment we were met at the transportation van to the moment we left, every employee made our stay exceptionally excellent and fun! Our concierge in Bldg 26, Roberto, was very pleasant, and offered time and time again to assist us with anything we...

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2Thank devermoran2
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear devermoran2, Thank you for choosing Secrets Maroma Beach Riviera Cancun as your host and taking the time to share your experience with us. We are most pleased to learn you had a great getaway with your friends, that you were impressed from beginning to end and that you appreciated the outstanding service of Roberto and the rest of our...

Parker, Colorado
Reviewed 2 days ago NEW

This was our third opportunity to stay in an "Ocean Front Suite" at Secrets Maroma Beach. The ocean front suites are a pleasure to stay in because they are secluded and quiet. Buildings 17 and 27 are the only true ocean front locations on this property. They are close to the beach and outdoor activities...oh...I forgot to mention the most...

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3Thank Karl or Lynne B
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Lynne B, Thank you for taking the time to share your detailed review of your recent stay at Secrets Maroma Beach Riviera Cancun. We are thrilled to learn that as a loyal guest you had another wonderful time, that you enjoyed our delicious food, Mexican beer brands, our breathtaking oceanfront suites and the attentiveness of your personal Concierge Eira....

Taylor Mill, Kentucky
Reviewed 2 days ago NEW

impressive property and staff, the experience exceeded my expectations. I will recommend secrets maroma to everyone who wants to experience the Riviera maya. the staff were professional and friendly, the property was spotless, the beach gorgeous!

Review collected in partnership with this hotel
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3Thank michael d
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear michael d, We appreciate you have taken the time to write a review about your stay at Secrets Maroma Beach Riviera Cancun. Your wonderful feedback is the fuel that motivates us to keep up the good work. We are very happy to learn your stay was unforgettable, and that you appreciated the efforts of our team to make you...

Edgewater, New Jersey
Reviewed 2 days ago NEW

Excellent from start to finish. The staff are helpful & courteous and we enjoyed the amenities including the spa, catamaran, the pools, bars and Desires Club. I would recommend this property highly to adults seeking fun and romance.

Review collected in partnership with this hotel
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2Thank watersd100
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear watersd100, We thank you for taking the time to share your comments of your stay at Secrets Maroma Beach Riviera Cancun. It was a pleasure being your hosts during your recent gateway. We are delighted to know you had a pleasant stay, that you enjoyed our beautiful Spa, motorized activities, expansive pools and Desires Club. Rest assured we will...

Rogers, Arkansas
Reviewed 2 days ago NEW

Cant say enough good things. Everything was 5 star, room, cleanliness, service, beach, pool, food. Our favorite place to dine was the Italian restaurant. Our waiter Pablo took exceptional care of us each time we visited.

Review collected in partnership with this hotel
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2Thank labduke11
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear labduke11, Thank you for choosing the hospitality of Secrets Maroma Beach Riviera Cancun, and for taking the time to write a review about your recent experience. We are delighted to learn you had a great stay that you indulged in our gourmet food, that you enjoyed our breathtaking beach, suites and the service of our team. Rest assured your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $437 - $1,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Travelocity so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
1,051 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We got a Junior Suite Ocean View. It was beautiful!”
 of 5 bubbles miss1397, yesterday | Read review
“Building 1500 - partial ocean view”
 of 5 bubbles tracipitts13, yesterday | Read review
“Swim out is great all depends on extra charge in your budget”
 of 5 bubbles lcqsmoke, yesterday | Read review
“Preferred Club has some good benefits, internet service, bar, easy checkout, concierge service”
 of 5 bubbles Burgeson, 2 days ago | Read review
“Our swim out Junior suite was excellent in Building 24--midway between main building, pools and beach”
 of 5 bubbles K885LEdavidh, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question