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Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
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8/6/2017 8/7/2017
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Just returned from secrets maroma July 24th. The resort is beautiful.
Rooms were great. Staff friendly. Food was basic resort food. BUT I think the resort is catered more towards older people. The bars at beach and swim up pools closed at 5/6. We had...More
The staff were so friendly and helpful they go above and beyond! I was also quite impressed with how very talented and hard working the entertainment staff were. The food was great! The beach was gorgeous! My only real complaint was this trance like low...More
"Welcome home" was the warm greeting received as soon as we walked through the entrance of Secrets Maroma. From there, the positive energy and experience never ceased. All staff were incredibly friendly, thoughtful and FUN! We made several native friends! Wish we could remember all...More
This was our 2nd time at Secrets Maroma! In fact, last year I won the Minute to Win it contest they held on site, so we enjoyed a (semi) free vacation at Secrets Maroma. However, even if I din't win the (semi) free vacation we...More
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We recently came back from Secrets Maroma Beach Riviera Cancun and it is by far below the standards my partner and I had experienced in previous visits to Secrets The Vine and Secrets Akumal. I understand this hotel is kind of "the jewel" of the...More
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Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
$414 - $1,106 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 On the Beach Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
412
Reservation Options
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Location
Mexico >
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen >
Playa Maroma
Also Known As
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Was just there Jul 16-21 and we had a wonderfully positive experience. Don't know anything about the drowning, but never felt unsafe in any way. I'll be posting a full review later this week, perhaps you'll find helpful... More
Was just there Jul 16-21 and we had a wonderfully positive experience. Don't know anything about the drowning, but never felt unsafe in any way. I'll be posting a full review later this week, perhaps you'll find helpful.
No, you don't have to buy a bottle of wine. This isn't the busy season but we were seated in the restaurants immediately and spent absolutely 0 additional dollars while we were there.
We did not experience any large conferences and I've been part of them where we 'take-over' a hotel. This was not evident to me at all and we had a Sun-Fri trip.
We stayed in a preferred club room and used the hydrotherapy at the spa several days with no additional charge. If you're not PC, I believe it's $35/pp/day or it's included with spa treatments. We did not purchase any spa treatments and didn't feel obligated when using the hydrotherapy (which was the most amazing, relaxing experience!!).
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in... More
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in the room, advising patrons at the resort that there is only a life guard on duty during the day time hours. They also advise patrons not to swim after dark if they are intoxicated or are not good swimmers.
On another note, we never bought bottles of wine to get into the restaurants….however they are more than willing to give you a wine lists. We enjoyed the local wine that they served and other adult beverages while we were there. Now I have heard that if you ask for large tables that they require you to buy bottles of wine, but it was just me and my fiancé. The restaurants were not as busy as I thought that they would be, our longest wait was for breakfast and it was less than 5 minutes. You do however have to reserve a table at Himitsu (which I recommend) as they only have a couple hibachi tables. Also, men have to wear long pants if they want to eat at some of the restaurants.
The resort had a lot of patrons on vacation, but it never seemed crowded when we were visiting. We enjoyed the resort and they have plenty of activities that you can partake in if you desire to. The room service was pretty quick and its 24hours also. We booked a junior swim out suite which was nice when you just want to slip out your own door to a pool. The only downside that we really didn’t care for was, they have a company that will try to sell vacation/timeshares to you. They offer you free nights at their resorts if you go to a 90 minutes presentation. (We thought it sounded good, I would advise against it, we were there for 4 hours of our vacation). The nights are not really free you have to pay a fee.
My fiancé and I did enjoy the spa, we had booked a deep tissue massage and facial. They do recommend you do the spa circuit before your spa appointment, which is what we had done. It consisted of a cool shower just to rinse off, then to the sauna, followed by a steam room, and afterwards a series of dips in various pools and lastly through a circuit of various jetted areas in the pool.
Rebecca I hope this helps you out a little. We enjoyed to majority of our stay and the staff are amazing! We will be booking another vacation to one of their resorts in the future.
Nicole
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"Unless you want directly on the beach, you cannot go wrong with any room! All have beautiful views of the..."
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