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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,385 Reviews from our TripAdvisor Community

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Showing 10,177: English reviews
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UK
Reviewed yesterday NEW

1st time UK visitor to Mexico, 2nd time visitor to Secrets last being Dom Rep last year. Firstly I love the Secrets brand. Exceptional service, great food, fantastic entertainment. Check-in-bliss, quick, cold flannels, champagne. Room (1430) -spacious, rustic, nice view, quiet. Bathroom set-up is a bit weird with a curtain between the bedroom and the bathroom. Food-Very, very good. Beautifully...

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Helpful?
Thank lawsy63
Bentonville, Arkansas
Reviewed yesterday NEW

Our 4th time to Secrets Maroma Beach and it is outstanding as usual. Our concierge Gerardo was terrific with assisting us any time it was needed. All of the service is typically outstanding. Food options are great, the resort is clean and the beach is beautiful. The staff & management put forward the effort to make the resort great. We...

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2Thank wadecollins
Azle, Texas
Reviewed yesterday NEW

The beach, food, staff and facilities are wonderful. We enjoyed our stay very much, we can't wait to go back. We rented a cabana each day, well worth the $50.00 extra. You have a waiter who served food and drinks to your cabana throughout the day. Entertainment was good most nights

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3Thank Syrena2014
Flower Mound, Texas
Reviewed yesterday NEW

We had a great time here. It was our first experience in Mexico and at an adults-only all-inclusive. There was always something to do (every hour from 8am-5pm there's an activity) and plenty of room to lounge. I really liked that there were so many options to lounge with shade. Service was exceptional - everyone says hello and is friendly...

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2Thank elishananney
Flagstaff
Reviewed yesterday NEW

Everything about Secrets Maroma was perfect. Service was the best I have every had at a resort. Drinks were not bottom shelf. Everyone was very friendly and the grounds were kept clean. Great night time activities.

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2Thank Mitch S
Bubbenhall, United Kingdom
Reviewed yesterday NEW

Every now and again we all need to indulge ourselves in a special and relaxed holiday and with this in mind my wife, Maxine, and I decided to travel " long haul" out of the gloom of an English late Winter/ early Spring. We had been to most European Countries notably Spain, Portugal, Italy, France, Mainland Greece, Greek Islands, Canaries...

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3Thank Max J
Columbia, South Carolina
Reviewed yesterday NEW

I cannot say enough great things about this resort. From the moment you step on the property they treat you like their number one priority. This is an absolute top shelf operation. The pools are immaculate and you never have to search for a waiter while sitting by the pool. One thing we loved about this resort is, while there...

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2Thank E7428JWthomasb
Nashville, Tennessee
Reviewed 2 days ago NEW

We had a wonderful week in a preferred club junior suite swim out. The room was large and comfortable, and having the pool at the steps of our patio was a special treat. Our building concierge, Miguel, was great in meeting our needs and special requests. The layout of the resort is very good. Everything is within a 5-minute walk...

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5Thank 1TNtraveler
Calgary, Alberta
Reviewed 2 days ago NEW

Well kept facility with lots of good food options and a great beach. Great staff and rooms, only complaint is the swim-out lazy pools are freezing and unusable. The front pool closest to the ocean is quite cold as well.

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3Thank 187smithy
Reviewed 2 days ago NEWvia mobile

Upon arrival we paid for a partial ocean view room and because no king beds were available we had to take a king bed with no ocean view with no compensation back for the upgrade I paid for. I spent $750 at the spa and the massage room was ice cold. I kept telling them we were freezing but they...

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1Thank Jill C
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $417 - $1,250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
1,175 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High rooms would be best for peace although ground floor swim up rooms did look nice.”
lawsy63, yesterday | Read review
“Preferred club is beneficial to have access to ocean view rooms”
wadecollins, yesterday | Read review
“Swimout suite is nice to have for privacy but you forego the ocean view.”
elishananney, yesterday | Read review
“Sea view on 2 top floors. Main accommodation blocks are 4 storey. Floors starts at 1 then 2 , 3 and 4 so no ground floor.”
473maxj, yesterday | Read review
“Swim out rooms are the absolute best. Great time relaxing in private after a day at the pool or beach.”
E7428JWthomasb, yesterday | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question