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Secrets Maroma Beach Riviera Cancun

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GreenLeadersSilver level
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,227 Reviews from our TripAdvisor Community

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Showing 10,040: English reviews
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Worcester, Massachusetts
Reviewed yesterday NEW

It was a relaxing getaway and the staff far exceeded any of our expectations. Great food, Great entertainment. Hats off to all staff members who work so hard for making it the "Paradise" it is. Thank You Again Paula & Louie Q.

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Thank q486
Statesville, North Carolina
Reviewed yesterday NEW

The resort was wonderfully landscaped. Employees each and everyone of them were super nice and always with a smile. The food was delicious, The beach was superb. Rooms were very clean and room service was exceptional

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Thank machellewooten
Reviewed yesterday NEW

We've been here at least four times and have never been disappointed. Great location. Amazing food, service, and beach. Incredibly relaxing. Its entertaining and romantic. The staff goes out of their way to ensure you are well taken care of and the staff are warm and friendly.

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Thank Pasquale S
Columbus, OH
Reviewed yesterday NEWvia mobile

My husband and I just celebrated our 10th wedding anniversary at Secrets Maroma Beach. We have never been to an all inclusive resort, so we did not have any expectations other than to have a peaceful, restful, enjoyable, romantic week away to celebrate our 10th year together. We were BLOWN AWAY by the quality, cleanliness, location, and service we experienced...

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Thank Kathyrn B
Cabot, Arkansas
Reviewed yesterday NEW

We had a great time beautiful weather and super entertainment! Emmanuel, Carlos, Mimi, Oscar, Fernando, that team along with a few others I can't remember were the best group ever!! The staff worked hard to make our time fun, relaxing and enjoyable. They did a great job taking care of room and getting our bags to the right place Thank...

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Thank Kenny W
Toronto, Canada
Reviewed yesterday NEW

There is nothing negative to say. From the food to the staff this place was awesome. The was always something going on. Weather you wanted to just relax by the pool or on the beach you were catered to all the time.

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Thank mitchellhollander
Hartford, Connecticut
Reviewed yesterday NEW

This resort exceeded our expectations! The quality of the food, the genuine warmth of the staff, the activities and the overall experience was wonderful. Just a couple things of note: 1. The yoga mats were filthy and in need of replacement, I would recommend bringing your own. 2. Our transfer company Olympus never got back to us with regard to...

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Thank Danette G
Syracuse, New York
Reviewed 3 days ago NEW

This is our 1st stay at a Secrets resort (We have stayed at other AMR properties) and we were not disappointed. The resort mixes just enough energy with a relaxing atmosphere to ensure you have a lot of fun and can take a deep breath. The pool has lots of chairs with great umbrellas and Brandon the pool concierge and...

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1Thank Pete B
Reviewed 3 days ago NEWvia mobile

We enjoyed this stay alot. I would recommend for group or couple to use this resort. Bar tenders did a great job. Staff was friendly and happy. Food was great you have formal places and more casual places as well. Thank you!

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1Thank Jake H
Midlothian, Texas
Reviewed 4 days ago NEW

Great food and service! Really enjoyed the entertainment team in particular Oscar. Sea side grill was our favorite lunch spot! Be sure to ask for little Alberto he took great care of us. We will be back ASAP

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3Thank benmN7482EH
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear benmN7482EH, Thank you for sharing your comments about your recent stay at Secrets Maroma Beach Riviera Cancun. It is rewarding to know you had a memorable honeymoon, that you indulged in our Seaside Grill and appreciated the service of Oscar and Alberto. Rest assured we will share your compliments with them and the rest of our team, they will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $398 - $1,244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
1,110 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Partial ocean-view and ocean-view rooms are very similar”
 of 5 bubbles Pasquale19181208, yesterday | Read review
“Swim out room was beautiful; however the water was too frigid!”
 of 5 bubbles 615danetteg, yesterday | Read review
“Splurge for the Preferred Ocean Front”
 of 5 bubbles peteb363, 3 days ago | Read review
“We paid additional money to be at the preferred club level. That enabled us to have a better location and view.”
 of 5 bubbles MKTK70, 4 days ago | Read review
“Be prepared for an Experience of a Lifetime”
 of 5 bubbles F3502PVjamesl, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question