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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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10,594 Reviews from our TripAdvisor Community

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Showing 9,486: English reviews
Pittsfield, Massachusetts
Reviewed yesterday NEW

Secrets Maroma was everything we were looking for in an all-inclusive resort. The entertainment staff went above and beyond to make sure we were enjoying our say and taking advantage of all the fun activities they had planned for our enjoyment. All of the restaurants were fantastic and the service provided by the resort was among the best we have...

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Thank pdalton1512
Toronto
Reviewed yesterday NEW

Amazing food, best service, amazing grounds, so many good things to say about this resort. Loved not having to get up at the crack of dawn to reserve chairs by the pool or beach. We also booked cabana's on the beach for a few days ($50 a day) and it was TOTALLY worth it. Restaurants do not take reservations but...

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Thank miss_sunshine09
Reviewed yesterday NEW

We were there for 5 days and loved the resort and the staff. Armando, our waiter at the pool, was the BEST. He really took care of us and provided us with lots of laughter. My only complaint was being told we could not eat in the Asian restaurant with our friends as my husband only brought shorts; but when...

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Thank Deannevans
Durban, South Africa
Reviewed yesterday NEW

After spending 5 days in Cancun I never thought anything could top the hotel we stayed at and then we were were treated to this 6 star resort! I never expected such an amazing place. The setting is absolutely beautiful, the hotel grounds are beautiful and so well kept. Many restaurants to satisfy any taste options. The food was wonderful...

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Thank Hilary G
Bellingham, Washington
Reviewed 2 days ago NEW

Still the best all-inclusive resort with the best top notch service of all the resorts I have been too in the Riviera Maya!!! The best beach of anywhere in the area! The resort is superb! We did not upgrade to the preferred club and still had all the amenities and were very satisfied minus the preferred club bar. This is...

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2Thank LoriB21
Reviewed 2 days ago NEWvia mobile

Where to begin.. This place was amazing top to bottom. Went with my wife for our honeymoon, we stayed 7 nights and our room was located in building 26 which had an awesome view of the pool and the beach! Never met such friendly employees, they are there to make sure that you will have the time of your life!...

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Helpful?
Thank Simon K
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Simon K, We are pleased to hear that you enjoyed your honeymoon stay at Secrets Maroma Beach Riviera Cancun resort and that you appreciated our services. We are convinced that our family members are people with real dedication to deliver a genuine service and, it is a great satisfaction for us all to know that our efforts are recognized....

Oklahoma City, Oklahoma
Reviewed 2 days ago NEW

We just got back from a 7 night stay at Secrets Maroma Beach. As expected from reading all of the other reviews, it was a great trip at a beautiful resort. We've stayed previously at Secrets The Vine, Valentin Imperial Maya, and the Royalton Riviera Cancun (where we got married). With the exception of the Royalton, the other two resorts...

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1Thank Lauren C
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Lauren C, Thank you for sharing your feedback from your recent stay at Secrets Maroma Beach Riviera Cancun. Thank you for acknowledging the attentiveness of our team; it is certainly with great pleasure that we take every opportunity to exceed your expectations and we do hope to ensure you will want to return. We look forward to welcoming you...

London, United Kingdom
Reviewed 2 days ago NEW

Came back this morning after returning from Cancun. Secrets Maroma Beach Rivera is a stunning all inclusive hotel. The staff can't do enough for you and as for the food there is a lot of choice. The facilities are great and the entertainment staff are friendly too. I used the spa which was great even had a snooze during my...

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Thank Carol_Joyce2013
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Carol_Joyce2013, We thank you immensely for taking the time to share your detailed experience with others and for your nice comments about our resort facilities. We are overjoyed to read that your visit to Secrets Maroma Beach Riviera cancun was a wonderful trip and that our staff made you feel welcome. We will keep on working hard to provide...

Belfast
Reviewed 2 days ago NEW

This place was unbelievable Spa a little pricy but amazing all the same. Entertainment was very good Bars were great, beach was out of this world. Ala Carte was good but restaurants were a little disappointing though.

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Helpful?
Thank paulwalker8028
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear paulwalker8028, Thank you for taking the time to share your overview of your recent stay at our resort. We are delighted you loved your time here and that you had an overall pleasant stay. We are always striving to exceed your valuable guests expectations and your compliments encourage us to keep working to extra mile to achieve our goals....

Frederick, Colorado
Reviewed 2 days ago NEWvia mobile

Third time to this resort and we love it just as much as the first time. My only disappointment was that due to construction, half of the private cabanas were closed and not available for use, which prevented us from our annual tradition of booking one for my birthday. Not a huge deal though as everything else was superb as...

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Thank sweetjamieg
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear sweetjamieg, Thank you for sharing your experience of your recent stay at our resort Secrets Maroma Beach Riviera Cancun. We are delighted to learn you returned on a second occasion, that your stay was as pleasant and relaxing as the previous one and that our team made you feel very special and welcome. It is always a pleasure to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $450 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, Odigeo and Travelocity so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Luxury Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
960 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure your men take pants for the restaurants.”
 of 5 bubbles Deannevans, yesterday | Read review
“Any room as they are all beautiful”
 of 5 bubbles HilaryG213, yesterday | Read review
“We stayed in building 24 on the 4th floor and had a great view”
 of 5 bubbles LoriB21, 2 days ago | Read review
“Every room is ocean view except for the lower level swimouts. Try to get in a building closer to the beach. We were in building 15.”
 of 5 bubbles 943laurenc, 2 days ago | Read review
“Tropical garden view is ok, but the ocean view would be more stunning to see every day.”
 of 5 bubbles Carol_Joyce2013, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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