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Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
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8/6/2017 8/7/2017
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This is hands down the best resort in Playa Del Carmen. We got married here a few years ago (great place to get married btw) and decided to come back for our 5th anniversary; we loved both stays.
The rooms here are spacious and elegant,...More
Absolutely had an amazing time, All staff were overly attentive, the food was good, loved the hydrotherapy and the beach fantastic. We enjoyed all of the activities and the 4th of July show I would rate one of the best. I would recommend this resort...More
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This was our first all inclusive resort experience and we loved it. We traveled in a group of six and did not have any problems in any of the restaurants sitting together. The food was great and all of the staff was even better, they...More
Immediately upon arrival we were whisked away to the Preferred Club lounge for check in with a glass of champagne. Our bags were taken straight to our room and we received a short tour of the property along with some yummy bite sized snacks and...More
Bring Googles for ocean swims, dollar bills for tips, wake up early to grab your spot at the beach and enjoy. There were a few days where the seaweed stacked up from the storm but it regularly picked up and cleaned. One of the best...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
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Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
$413 - $1,104 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
412
Reservation Options
TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Location
Mexico >
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen >
Playa Maroma
Also Known As
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Response from JOYJOYPortAransas | Reviewed this property |
Rebecca, stop worrying, this place is great. We had very little, if any, wait for the a la carte restaurants. One night we checked in with them and they gave us a buzzer and we just sat in the beautiful lobby, had a drink... More
Rebecca, stop worrying, this place is great. We had very little, if any, wait for the a la carte restaurants. One night we checked in with them and they gave us a buzzer and we just sat in the beautiful lobby, had a drink and listened to the wonderful music. The wait was no more than 10 minutes. This place is "no worries" with a very attentive and helpful staff to answer any of your questions, And, NO, you certainly do not have to buy a bottle of wine anywhere. We found the house wine was fine and they offered top shelf liquor.at all the bars. Do not miss the French and Italian specialty restaurants! We spent not one extra dime on anything, it is a great place.
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in... More
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in the room, advising patrons at the resort that there is only a life guard on duty during the day time hours. They also advise patrons not to swim after dark if they are intoxicated or are not good swimmers.
On another note, we never bought bottles of wine to get into the restaurants….however they are more than willing to give you a wine lists. We enjoyed the local wine that they served and other adult beverages while we were there. Now I have heard that if you ask for large tables that they require you to buy bottles of wine, but it was just me and my fiancé. The restaurants were not as busy as I thought that they would be, our longest wait was for breakfast and it was less than 5 minutes. You do however have to reserve a table at Himitsu (which I recommend) as they only have a couple hibachi tables. Also, men have to wear long pants if they want to eat at some of the restaurants.
The resort had a lot of patrons on vacation, but it never seemed crowded when we were visiting. We enjoyed the resort and they have plenty of activities that you can partake in if you desire to. The room service was pretty quick and its 24hours also. We booked a junior swim out suite which was nice when you just want to slip out your own door to a pool. The only downside that we really didn’t care for was, they have a company that will try to sell vacation/timeshares to you. They offer you free nights at their resorts if you go to a 90 minutes presentation. (We thought it sounded good, I would advise against it, we were there for 4 hours of our vacation). The nights are not really free you have to pay a fee.
My fiancé and I did enjoy the spa, we had booked a deep tissue massage and facial. They do recommend you do the spa circuit before your spa appointment, which is what we had done. It consisted of a cool shower just to rinse off, then to the sauna, followed by a steam room, and afterwards a series of dips in various pools and lastly through a circuit of various jetted areas in the pool.
Rebecca I hope this helps you out a little. We enjoyed to majority of our stay and the staff are amazing! We will be booking another vacation to one of their resorts in the future.
Nicole
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Room Tips
"The room decorations for our special occassion was stunning. Love the blackout so you can sleep longer."
United States