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Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
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"Welcome home" was the warm greeting received as soon as we walked through the entrance of Secrets Maroma. From there, the positive energy and experience never ceased. All staff were incredibly friendly, thoughtful and FUN! We made several native friends! Wish we could remember all...More
This was our 2nd time at Secrets Maroma! In fact, last year I won the Minute to Win it contest they held on site, so we enjoyed a (semi) free vacation at Secrets Maroma. However, even if I din't win the (semi) free vacation we...More
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We recently came back from Secrets Maroma Beach Riviera Cancun and it is by far below the standards my partner and I had experienced in previous visits to Secrets The Vine and Secrets Akumal. I understand this hotel is kind of "the jewel" of the...More
play in the restaurants music of the country it self: italian restaurant =italian music, frenche restaurant =frenche music ....
more seats for people who smoke
special thanks to Lucas the weither from the beach: great service and the concierge from room 1230
Review collected in partnership with this hotel
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Overall the resort is good. I have been to 6 other Secrets Resorts. They say this one is the best, but not in my opinion. The food is excellent and the best of any I have been to. The Entertainment team is not as out...More
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Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
$441 - $1,105 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
412
Reservation Options
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Location
Mexico >
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen >
Playa Maroma
Also Known As
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in... More
Rebecca, we recently had our vacation at Secrets of Maroma from July 5th – 8th. As for the drowning in the recent news, I had not heard about this even when we were staying at the resort. I do remember reading something in the room, advising patrons at the resort that there is only a life guard on duty during the day time hours. They also advise patrons not to swim after dark if they are intoxicated or are not good swimmers.
On another note, we never bought bottles of wine to get into the restaurants….however they are more than willing to give you a wine lists. We enjoyed the local wine that they served and other adult beverages while we were there. Now I have heard that if you ask for large tables that they require you to buy bottles of wine, but it was just me and my fiancé. The restaurants were not as busy as I thought that they would be, our longest wait was for breakfast and it was less than 5 minutes. You do however have to reserve a table at Himitsu (which I recommend) as they only have a couple hibachi tables. Also, men have to wear long pants if they want to eat at some of the restaurants.
The resort had a lot of patrons on vacation, but it never seemed crowded when we were visiting. We enjoyed the resort and they have plenty of activities that you can partake in if you desire to. The room service was pretty quick and its 24hours also. We booked a junior swim out suite which was nice when you just want to slip out your own door to a pool. The only downside that we really didn’t care for was, they have a company that will try to sell vacation/timeshares to you. They offer you free nights at their resorts if you go to a 90 minutes presentation. (We thought it sounded good, I would advise against it, we were there for 4 hours of our vacation). The nights are not really free you have to pay a fee.
My fiancé and I did enjoy the spa, we had booked a deep tissue massage and facial. They do recommend you do the spa circuit before your spa appointment, which is what we had done. It consisted of a cool shower just to rinse off, then to the sauna, followed by a steam room, and afterwards a series of dips in various pools and lastly through a circuit of various jetted areas in the pool.
Rebecca I hope this helps you out a little. We enjoyed to majority of our stay and the staff are amazing! We will be booking another vacation to one of their resorts in the future.
Nicole
Response from Rebekah M | Reviewed this property |
Hello! Well, if those were the only available king rooms for your travel dates, I guess that makes sense! As far as the Oceana Preferred breakfast, it's the same things you can get at the buffet, but near the pools.. the... More
Hello! Well, if those were the only available king rooms for your travel dates, I guess that makes sense! As far as the Oceana Preferred breakfast, it's the same things you can get at the buffet, but near the pools.. the only preferred pool access that I experienced were the hydrotherapy pools at the spa... actually, anyone who pays for a spa treatment can use them, but Preferred gets you access if they have space (sometimes there are too many people, and they will turn you away or make you wait)... There is no special treatment by the outdoor pools exclusive to Preferred... they treat everyone equally wonderfully! :)
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Room Tips
"Unless you want directly on the beach, you cannot go wrong with any room! All have beautiful views of the..."
United States