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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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9,863 Reviews from our TripAdvisor Community

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Showing 8,881: English reviews
Palo Alto, California
1 review
5 of 5 stars Reviewed yesterday NEW

One of the best holidays we've had in a while, we prefer all inclusive resorts because we don't want to think about what to do for entertainment, food, etc. The staff was extremely friendly, and very polite; by far the nicest/best staff we've had the pleasure of being served by at any holiday resort we've been to. Nati E. our... More 

Helpful?
Thank pdiken
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Hands down the best resort we've ever been to. Yes, the beaches were beautiful and well maintained, the private cabanas were perfect for our honeymoon and naps on the beach, the food was great, and the accommodations were spotless - but what really makes this resort great is the staff. From the waiters, to the bartenders, to the beach concierge... More 

Helpful?
1 Thank Kellie B
Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited for 10 days commencing 9 August. Our flight was delayed and we arrived at 3am. The hotel staff were prepared for us and we checked in and were in our room within 20 minutes. All the staff were excellent. Very friendly and helpful. The facilities were great, as was the quality of the food, with plenty of choice... More 

Helpful?
3 Thank Andrew A
Normal, Illinois, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

You all must go to this resort! It's beautiful, has great staff/service, food is great, facilities are beyond beautiful and clean. This resort is definitely for couples. I believe everyone other than us were on anniversary or honeymoon trips. We generally like a resort that has a mix of people and we were able to find that here. We left... More 

Helpful?
1 Thank CodeForSomething
1 review
5 of 5 stars Reviewed yesterday NEW

We had a blast at Secrets Maroma!!! The Entire staff was very helpful, accommodating, friendly, and AWESOME!! I have told my friends, and family about Secrets. I heard OLA soooooo many times, that I think I will take up Spanish as a second language.LOL!!!!

Helpful?
Thank Regina H
Edinburgh
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

After staying at the Secrets Capri last year and having such a great time we thought it would be nice to try a different one in this chain of hotels. We had a fantastic time here but were a bit disappointed with the hotel compared to Capri. On arrival at Capri we had a nice bottle of wine in a... More 

Helpful?
Thank janlinedinburgh
Sugar Land, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I just got back our honeymoon here yesterday. First of all I want to say the actual property is beautiful and very well maintained. The majority of the staff is extremely friendly and went out of their way to make our experience amazing. A special thank you to our concierge Roberto who was excellent. I wasn't feeling... More 

Helpful?
2 Thank apatel0412
Memphis
1 review
5 of 5 stars Reviewed 2 days ago NEW

Secrets Maroma Beach Riviera Cancun is great. Staff, rooms, food and atmosphere was excellent. it is worth every penny staying at Secrets. On our next trip we will stay with the Secrets resort. We were highly impressed. The staff would say Welcome Home and it was a home away from home.

Review collected in partnership with this hotel

Helpful?
Thank vreddmemp
Dallas, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a great time at Secrets Maroma. The energy was perfect...if you wanted fun things to do during the day, they had fun activities, or if you wanted to just relax and be alone, you were able to find spots to do that too. We loved it!

Helpful?
Thank Erin F
Stamford, Connecticut
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Secrets has substantively improved their service (it was good before too) particularly on the beach where service last time we went was spotty at best. The food was consistent very good in all the different restaurants. The attempts to sell timeshares is new from last time as well, but all took a "no thanks" with little effort. Great adults only... More 

Review collected in partnership with this hotel

Helpful?
Thank Jim R
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $389 - $1,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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