We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Secrets Maroma Beach Riviera Cancun

Travelers' Choice award winner
GreenLeadersSilver level
06/11/2017 06/12/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,570 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 10,348: English reviews
Start your review of Secrets Maroma Beach Riviera Cancun
 Click to rate
jonesboro, United States
Reviewed yesterday NEW

This was one of the best vacation experiences I have ever had! Combine breathtaking beauty and phenomenal service and this is the perfect place! Would consider this for a destination wedding in the future!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Yvette G
Reviewed 2 days ago NEWvia mobile

We are still currently staying at the hotel but we are al impressed we wanted to leave a review before our stay is even over. Check in- quick, easy and stress free, a cool towelnand a glass of bubbles is offered and staff member will take your luggage to your room for you. Room- we have a swim out suite...

 Report
Helpful?
3Thank Power1986
Reviewed 2 days ago NEWvia mobile

Me and my husband came here for our honeymoon. We did the VIP preferred package and as soon as we arrived we were taken to the preferred lounge where we were offered champagne and snacks since we had been traveling. Someone briefly talked to us about sitting through a demonstration for a timeshare but as soon as you tell them...

 Report
Helpful?
Thank Dana V
Claysville, Pennsylvania
Reviewed 2 days ago NEW

Had a wonderful time at Secrets. Treated like royalty. We will definitely be back next year. The preferred club upgrade is well worth it. Upgraded room(closer to the beach), 24 hour room service,the mini bar was always well stocked and they also made sure we had extra bottled water. Great atmosphere, service, food, drinks. The beach service was excellent, your...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Kara H
Reviewed 2 days ago NEW

5 stars for every category. Food quality was amazing. Service was top notch. Beautiful property. Great room. Comfy bed. Yummy drinks. Staff was friendly and very helpful. We met some people who come there year after year. That alone speaks for this place.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank slreed30
Key West, Florida
Reviewed 2 days ago NEW

The beach and the ground are absolutely beautiful and spotless! The service was outstanding: Roger, Mini Cooper, Pablo in Portofino...and Carlos on the activities staff who took the time to explain the history of the Cenotes. Thank you. That gesture of kindness will long be remembered. Secrets advertises premium drinks - but they are making a BIG mistake by charging...

 Report
Helpful?
1Thank SunshineStateFamily
Roswell
Reviewed 3 days ago NEW

It is an awesome resort, beautiful gardens and unbeatable beach. Very up to the "Secrets Resort" standards. Quality of the food is good and the service you would find is great, like Luis a waiter on the Italian Restaurant. Ask for a dinner in "The Cava", is gorgeous. Entertainment team is excellent and they do a great job with the...

 Report
Helpful?
2Thank FerSuarez
Reviewed 4 days ago NEW

The food was superb. Our favorite was the seafood restaurant in the pool area. The staff was extremely attentive to all of our needs I would highly recommend this resort to all no matter what your age The entertainment was first class also.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank shim141
Texas
Reviewed 4 days ago NEW

Stayed for four nights, was not impressed at all with the vacation membership pitch we were hit with upon check-in. Took 30 minutes to get the guy to understand we were not interested and get on with our vacation. Staff was friendly and attentive although twice we did not receive turn-down service after requested. Everyone seemed happy to be there...

 Report
Helpful?
3Thank 1Bidgie
Columbus, Georgia
Reviewed 4 days ago NEW

Secrets Maroma is a pretty awesome place. The beach is beautiful, the staff is incredibly friendly and very service oriented. Roger, our concierge for both of our trips, is always there to take care of all of our needs and to offer a friendly greeting. The only complaints I have, are the same ones from our first trip. 1. The...

 Report
Helpful?
3Thank Rick S
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Rick S, Thank you for your loyalty to Secrets Maroma and for choosing us again to as your hosts during your visit to our destination. We were delighted to read that you had returned to the hotel on a second occasion and that this stay was as reasonable and comfortable as your previous visit. Rest assured I will pass...

Questions? Get answers from hotel staff and past guests. Ask a question

12,155 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11681)
Viewed
Pool/Beach Area (3417)
Viewed
Dining (858)
Viewed
Room/Suite (1447)
Viewed
View from Room (605)
Viewed
Hotel & Grounds (1928)
Viewed
Bathroom (144)
Viewed
Business Center/Function Rooms (46)
Viewed
Family/Play Areas (37)
Viewed
8:55
Videos (17)
Viewed
Other (3182)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (463)
Viewed
Aerial Photography (57)
Viewed
Amenities (85)
Viewed
Beach (39)
Viewed
Honeymoon Suite (101)
Viewed
Pool (31)
Viewed
Dining (40)
Viewed
Swim-Up Suite (61)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (1)
Viewed
Dining (2)
06/11/2017 06/12/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Maroma
1.4 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,721 reviews
5.6 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#4 of 214 in Playa del Carmen
2,989 reviews
2.6 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,586 reviews
Show Prices
Show Prices
Show Prices
13.0 mi away
Secrets Silversands Riviera Cancun
4.1 mi away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#39 of 214 in Playa del Carmen
9,203 reviews
8.4 mi away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#22 of 214 in Playa del Carmen
8,153 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $394 - $1,045 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, BookIt.com, Orbitz, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
1,228 questions
Ask a question

See all questions (1228)

Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to Preferred Club! It's with every penny! Preferred club rooms are in the buildings closest to the beach, upgraded room and amenities, soaking tub and built in loveseat on the balcony ! ”
137karah, 2 days ago | Read review
“Ocean View is great”
FerSuarez, 3 days ago | Read review
“Building 15 room 1548, ocean view, right in the middle of the beach and the restaurants.”
1Bidgie, 4 days ago | Read review
“recommend building 16 (or any on that side of the resort) = away from grill and bar”
rstallings, 4 days ago | Read review
“Top floor!”
caseym710, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$460* /night
View Deal
TripAdvisor$460
AMOMA$750
Hotels.com$547
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates