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Secrets Maroma Beach Riviera Cancun

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GreenLeadersSilver level
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,035 Reviews from our TripAdvisor Community

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Guelph, Canada
Reviewed yesterday NEW

My husband and I spent a week at Secrets Maroma. I would rate it as one of the top two resorts we have stayed at! The food was really good. We were hesitant to try the Japanese Restaurant but it ended up being our favorite place for dinner and went back a second time! The wait staff in all the...

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1Thank pduimering
Reading, Massachusetts
Reviewed yesterday NEW

Great resort for anyone looking for a formal or casual atmosphere. The food was wonderful in each of the dining options. Great mix of guests from US and abroad made for some very interesting conversations. Grounds and buildings were impeccably maintained and staff was always friendly. Just remember to bring lots of $1 bills because although tipping is not required,...

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Thank Marcia T
Springfield, Illinois
Reviewed 2 days ago NEW

This beach is phenomenal! This is the 3rd Secrets resort we have stayed at and they have all been great, but this is our favorite so far. Beautiful white powder sand and turquoise clear waters. The food was very good and so were the drinks! Marco was our waiter on the beach and was very attentive all week. They decorated...

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4Thank miss1397
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear miss1397, On behalf of the staff and Management of our resort Secrets Maroma Beach Riviera Cancun, we would like to thank you for taking the time to post a review of your experience with us. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We...

Wisconsin
Reviewed 2 days ago NEW

Let me start this review with a caveat.... My wife and I have stayed at a hand full of AI resorts, but this was by far the most expensive we've ever stayed in so my review reflects what we expected for the price, versus what the product actually was. We stayed 7 days at Secrets Maroma at a cost of...

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8Thank flip_wilson
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear flip_wilson, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We are disappointed to learn you did not have a pleasant experience while staying with us. At Secrets Maroma Beach Riviera Cancun we are aware...

Rogers, Arkansas
Reviewed 2 days ago NEW

This facility is 5 star in my book on every aspect. The rooms, the beach, the pools, activities all day every day. The food was absolutely amazing at every restaurant. Pablo at the Italian Restaurant took such good care of us that we went there 3 times during our visit. Top notch place and we enjoyed every minute we were...

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5Thank tracipitts13
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear tracipitts13, Thank you for choosing Secrets Maroma Beach Riviera Cancun as your host and taking the time to share your experience with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintaining the Secrets...

Saint-Philippe, Canada
Reviewed 2 days ago NEW

The perfect beach, the perfect room, the perfect meals, the perfect employees, the perfect concierge Rodrigo (Edouardo:)) We'll go again! Thank you!!! Thank you!!! Andrée Champoux ( feb 13th - feb 20th)

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4Thank andreechampoux4
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear andreechampoux4, Thank you for praising the members of our staff that made your stay a very special one, we are always striving to please every single request of our beloved guests, as we know this is what help us create everlasting memories. We will be thrilled to share your wonderful compliments with our dedicated team, especially with Rodrigo and...

new york
Reviewed 2 days ago NEW

Before I begin, I want to note, this resorts is one of the most serene escapes that we have encountered. It is romantic,quiet & lushly natural scenic grounds along with a massive layout. The beach area pristine amble beach chairs & shade. Food, restaurants were fabulous only needed reservations in one spot. The hours were varied for dinner some up...

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5Thank lcqsmoke
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear lcqsmoke, Thank you for sharing your positive review of your recent stay at Secrets Maroma Beach Riviera Cancun. It was an honor to be your hosts during your visit to Riviera Maya and to learn you enjoyed all services we take pride offering our guests. Rest assured we will share your compliments with them, they will feel motivated to...

Framingham, Massachusetts
Reviewed 3 days ago NEW

We visited Secrets Maroma Beach with 3 other couples to celebrate a few 50th Birthdays. From the moment we were met at the transportation van to the moment we left, every employee made our stay exceptionally excellent and fun! Our concierge in Bldg 26, Roberto, was very pleasant, and offered time and time again to assist us with anything we...

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4Thank devermoran2
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear devermoran2, Thank you for choosing Secrets Maroma Beach Riviera Cancun as your host and taking the time to share your experience with us. We are most pleased to learn you had a great getaway with your friends, that you were impressed from beginning to end and that you appreciated the outstanding service of Roberto and the rest of our...

Parker, Colorado
Reviewed 3 days ago NEW

This was our third opportunity to stay in an "Ocean Front Suite" at Secrets Maroma Beach. The ocean front suites are a pleasure to stay in because they are secluded and quiet. Buildings 17 and 27 are the only true ocean front locations on this property. They are close to the beach and outdoor activities...oh...I forgot to mention the most...

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5Thank Karl or Lynne B
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Lynne B, Thank you for taking the time to share your detailed review of your recent stay at Secrets Maroma Beach Riviera Cancun. We are thrilled to learn that as a loyal guest you had another wonderful time, that you enjoyed our delicious food, Mexican beer brands, our breathtaking oceanfront suites and the attentiveness of your personal Concierge Eira....

Taylor Mill, Kentucky
Reviewed 3 days ago NEW

impressive property and staff, the experience exceeded my expectations. I will recommend secrets maroma to everyone who wants to experience the Riviera maya. the staff were professional and friendly, the property was spotless, the beach gorgeous!

Review collected in partnership with this hotel
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4Thank michael d
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear michael d, We appreciate you have taken the time to write a review about your stay at Secrets Maroma Beach Riviera Cancun. Your wonderful feedback is the fuel that motivates us to keep up the good work. We are very happy to learn your stay was unforgettable, and that you appreciated the efforts of our team to make you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $437 - $1,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity and Booking.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travelers.
1,053 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Swim out rooms though a little more costly were a great way to start and end each day :)”
 of 5 bubbles MarciaT348, yesterday | Read review
“We got a Junior Suite Ocean View. It was beautiful!”
 of 5 bubbles miss1397, 2 days ago | Read review
“Building 1500 - partial ocean view”
 of 5 bubbles tracipitts13, 2 days ago | Read review
“Swim out is great all depends on extra charge in your budget”
 of 5 bubbles lcqsmoke, 2 days ago | Read review
“Preferred Club has some good benefits, internet service, bar, easy checkout, concierge service”
 of 5 bubbles Burgeson, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question