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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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9,871 Reviews from our TripAdvisor Community

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Showing 8,887: English reviews
Erie, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

We had a blast at Secrets Maroma Beach! The activity staff was amazing, LOVED our dear friend Luis!!! Food was "good", resort was amazing, and relaxation was PRIMO! Beach was to die for and ocean was clean!

Review collected in partnership with this hotel

Helpful?
Thank ecscr7
Playa del Carmen, Mexico
1 review
3 of 5 stars Reviewed yesterday NEW

This is our second time here in 15 months. Our first visit was great........could not ask for a better experience. So this time we came back with friends, and have had a spotty experience so far. The staff is still top notch, but the facilities are starting to wear a bit. The room refrigerator was broken, shower water from the... More 

Helpful?
Thank Greg B
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful holidays in a beautiful resort. Tropical gardens and very nice swimming polls. A good variety of restaurants that don´t need reservations. Magnificent beach. But what real stand point of this resort is the staff. In one word: 5 star.

Helpful?
Thank Gonçalo P
Goldsboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Went last month with my wife and another couple. It is all that most people say it is. The thing that makes it the best is the people that work there. When I read negative statements i wonder what ivory tower do they live in. Swim with whale sharks is a must do.

Helpful?
1 Thank tommywiggins2016
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We stayed for 4 nights at Maroma and were slightly disappointed. The grounds and accommodations are beautiful, most of the staff is extremely friendly and will help with anything, but this is not a 5 star resort. Upon check-in we were handed off to a gentleman who we thought was going to show us to our room, instead he took... More 

Helpful?
1 Thank cdlmVacationer
Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Friendly, personal service by everyone - waiters, concierge, greeters. Outstanding experience. Also good food selection and games galore. Beach is fantastic. Sell-up/timeshare discussion at check-in (after a long flight) was only negative.

Helpful?
Thank TomofDenver
Palo Alto, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

One of the best holidays we've had in a while, we prefer all inclusive resorts because we don't want to think about what to do for entertainment, food, etc. The staff was extremely friendly, and very polite; by far the nicest/best staff we've had the pleasure of being served by at any holiday resort we've been to. Nati E. our... More 

Helpful?
Thank pdiken
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Hands down the best resort we've ever been to. Yes, the beaches were beautiful and well maintained, the private cabanas were perfect for our honeymoon and naps on the beach, the food was great, and the accommodations were spotless - but what really makes this resort great is the staff. From the waiters, to the bartenders, to the beach concierge... More 

Helpful?
1 Thank Kellie B
Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited for 10 days commencing 9 August. Our flight was delayed and we arrived at 3am. The hotel staff were prepared for us and we checked in and were in our room within 20 minutes. All the staff were excellent. Very friendly and helpful. The facilities were great, as was the quality of the food, with plenty of choice... More 

Helpful?
5 Thank Andrew A
Normal, Illinois, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You all must go to this resort! It's beautiful, has great staff/service, food is great, facilities are beyond beautiful and clean. This resort is definitely for couples. I believe everyone other than us were on anniversary or honeymoon trips. We generally like a resort that has a mix of people and we were able to find that here. We left... More 

Helpful?
2 Thank CodeForSomething
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $392 - $1,053 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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