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The Charles Inn

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The Charles Inn
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146 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay at the Charles Inn during our Maine trip after realizing it was on Hotel Impossible. First, Danna at the front desk is wonderful. She was so helpful with all of our needs, going above by printing us a list of places to eat. We stayed on the Paul Revere room. There were a few issues with... More 

Helpful?
Thank Dawn M
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you so much for your feedback, we value your opinion. I am so glad that you enjoyed your stay here. The issues that you brought to my attention are in the process of being fixed, we really appreciate you bringing those matters to our attention. I am so glad that I was able to assist you in giving you... More 

Sarasota, Florida
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our two night stay at the Charles Inn was a delight. The ladies at the front desk were very welcoming and helpful as they gave tips about restaurants, parking, nightlife, museums, etc. Parking can be a problem but overnight parking is allowed in downtown until 9:30 each morning or the option to park in a nearby garage. The lobby is... More 

Helpful?
Thank Bobbie7
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am happy to hear that you enjoyed your stay at The Charles. Your feedback is important and we value your opinion. We hope to see you again in the future! More 

Newport News, Virginia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Owners need to work on it. Location is great. Staff is great. Facility needs upgrading. We were disappointed in our room & there were no other rooms available in the hotel. So, maybe we just got the leftovers. But it was worth it because the location is absolutely perfect. They have a diamond in the rough!

Helpful?
Thank Loretta R
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank your for your feedback, we do value your opinion. We definitely agree that we are in need of some upgrades. We are in the process of renovating the rooms, as well as the common areas of the hotel. I hope that you will give us another chance sometime in the future the next time you visit Bangor. More 

Enfield, Connecticut
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just left The Charles and are already looking forward to returning for a stay the next time we're in the area. We stayed Sunday-Tuesday in the King's Suite and loved it. The staff were very welcoming, friendly and helpful. They even helped us with a late check in when we arrived after 10pm. The King's Suite is on the... More 

Helpful?
Thank JessicaPulse
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am so happy to hear that you enjoyed your stay with us! We look forward to you staying with us in the future! More 

Level Contributor
8 reviews
1 of 5 stars Reviewed 3 weeks ago

We travel to the Bangor area frequently and decided to break our routine and stay some place new to us.....huge mistake! Photos online are very misleading. Decor is not museum like, it's more shabby mixed with cheap. We had to brush our teeth in the bathtub, the sink didn't work. The lighting and tv had to be fixed by us.... More 

Helpful?
Thank Cyndi M

Travelers are raving about these Bangor hotels

Hickory, North Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Location, location, location. Steps away from 6 restaurants. The rooms are tastefully decorated with updated bathrooms. My bed could have used a new mattress. The price was comparable to national chains and I stayed in a locally owned historic inn

Helpful?
Thank volphan
Danna B, Assistant Manager at The Charles Inn, responded to this review

We are in the process of renovating rooms and replacing our mattresses with new ones. Thank you so much for your feedback, it helps us to realize the areas we can improve on to make your next visit with us even better! More 

Dillsburg, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our visit to Bangor was unique when we stayed at The Charles Inn. It retains some of the character of earlier days. We stayed in a themed room " Logging on the Penobscot " The staff was friendly and helpful. We met the owners also, they were very accommodating too. The Logging Room is a different kind of a very... More 

Helpful?
Thank CodyandSilvi
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am so glad to hear that you enjoyed the room that you stayed in. We thank you for your feedback, your opinion is important to us! More 

New York
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

We had a terrible experience, so bad that we cancelled the rest of our stay and booked at the Hampton Inn. Hotel looked run down from the street. What was right: friendly staff. What was wrong: no parking, hot lobby cooled by enormous fans, dingy hallway, lock on room door defective, room with shabby furniture, bed and mattress un useable... More 

Helpful?
Thank jasophie
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 23, 2016 via mobile

Beware that contrary to the booking sites there is NO free breakfast and the free parking is on the street, is limited, and has time restrictions! This info needs to be updated. Nice hotel which I believe is on the process of being updated. It does need the modernization as it is somewhere in between boutiquey & charming, and rustic.... More 

Helpful?
Thank Alex A
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, your opinion is important to us! More 

Sherborn, Massachusetts
Level Contributor
4 reviews
3 of 5 stars Reviewed August 18, 2016

I bit worn our but OK, except that we receives a confirmation by email that we would be checking in late, but barely got in the front door(a guest was in the lobby and let us in !) So someone came down and checked us in, but a little confusing . The room was ok, but the lock a bit... More 

Helpful?
Thank sophill
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Come grow with us! Under new management! Enjoy a unique lodging experience in the heart of downtown Bangor. Walk to area restaurants, pubs, museums, and shopping. Large attractive rooms with cable TV, clock radios, irons, hairdryers, and free deluxe continental breakfast. View the historic city from our fourth floor conference room. Just 15 minutes to airport and major shopping malls. Less than an one hour drive to Bar Harbor and Acadia National Park. Improving daily to serve our guests and the local community even better. ... more   less 

Additional Information about The Charles Inn

Address: 20 Broad St, Bangor, ME 04401-6302 (Formerly The Phenix Inn)
Location: United States > Maine > Bangor
Price Range: $100 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Charles Inn 2.5*
Number of rooms: 33
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Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine
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