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BEST WESTERN Bayou Inn

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GreenLeadersSilver level
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9008 Westbank Expressway, Westwego, LA 70094-3734
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302 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Muskogee, Oklahoma
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had a handicap room, so can't vouch for the regular rooms. Though I'm not sure why, we're a young able bodied family, but we're not ones to make a fuss. Beds were clean and okay comfort level. Floors were sticky, but I never expect best westerns to be impecable. Bathroom was very large and clean, minimal counter space but... More 

Helpful?
Thank Leslie D
Bruce P, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thank you Leslie for your comments. We continuously strive to improve all of our services within the hotel. Glad to see you enjoyed your stay. More 

Finland
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a great time in New Orleans with friends. The hotel is a little bit distance to NOLA downtown, but it is not a big deal! Kellie is an amazing Host and gave us important tips! You should try it some day!

Helpful?
Thank Son M
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Son M, Thanks for the great review! I shared your compliment with Kellie, and you made her day. Providing personal service such as this is what we strive for on a daily basis, and we're thrilled we were able to exceed your expectations. We hope to see you again upon your next NOLA adventure! Andrew R More 

Houston, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel a couple weeks ago and it was AWFUL!!! The rooms were very old fashioned and I don't mean retro. I had a bedbug in my room and reported it to the front desk who was very kind and tried to provide as much help as was given. The poor guy had to send SECURITY (because... More 

Helpful?
Thank RemyCosmo
Bruce P, General Manager at BEST WESTERN Bayou Inn, responded to this review

Thank you for noting your observations. Please know that the hotel has entered a new time of property management. Current management is available and accessible. Our front desk staff has been and continues to participate in extensive training through Best Western programs. We strive for complete customer satisfaction---nothing less. Please accept my apologies for the occurrences of your last stay... More 

Trussville, Alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel staff were very friendly and accommodating. We had a 2:00 early check in. The girl at the front told me that if I waited until 4:00 that I could have a room on the first floor. They do not have elevators. I was grateful for the option and ran some errands while waiting on the room. The room... More 

Helpful?
Thank awaggoner
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Awaggoner, Thanks for the kind review. I shared your words with our staff, and they loved hearing about your experience. I also wanted to apologize for the electronic lock on the back door not working briefly, but can I assure you it has since been fixed and is fully secure again. Thank you for your business, and we sincerely... More 

Fort Worth, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 23, 2016

This property has gone downhill since my first review 3 years ago. Carpet and décor needs updating/cleaning. Strange odor in the room. A/C was not working properly upon check in. Desk clerk assured me that they would have maintenance look at it in the morning and the hotel was full so I couldn't be moved to another room. Never heard... More 

Helpful?
Thank Nanook57
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Nanook, I'm very sorry your stay didn't meet yours and our expectations. I can assure you your experience is not the norm, as most all of our other reviews indicate. I would love to personally assist in your next stay with us, if you'll give us another chance. Please reach out to me via phone here at the hotel,... More 

Newton Grove, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016

My family and I were looking for a place near the WWII museum down in New Orleans. I prefer Best Westerns over any other hotel chain. I chose wisely. The hotel was very clean, very well-decorated, and the breakfast was incredible! If you're looking for a place that's away from the nightlife of NOLA and is easy on your wallet,... More 

Review collected in partnership with Best Western

Helpful?
Thank Donna T
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Donna, Thanks for the great review! We're thrilled you found our location to be so convenient to downtown NOLA, but also far enough out to enjoy a nice, quiet, comfortable night's rest. With us being a quick 15 minute drive to downtown, we believe we offer the best of both worlds! And as your mentioned, our complimentary hot buffett... More 

United States
1 review
5 of 5 stars Reviewed June 9, 2016

This was a anniversary trip for my husband and I. This was our first time in New Orleans. Everything about this hotel was wonderful! The beds were comfortable and the breakfast was very good. This hotel is about 30mins away from New Orleans. It is a good value for the price. When we come and visit again, we will for... More 

Review collected in partnership with Best Western

Helpful?
Thank Telisha G
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Telisha, happy anniversary! And thanks for the great review, we're honored you chose us as your hotel of choice to celebrate your anniversary with your husband. We're glad we were able to help make it a memorable one! We look forward to hosting you again in the very near future. Andrew R More 

Atlanta, United States
1 review
5 of 5 stars Reviewed June 2, 2016

Our stay was fantastic! The hotel was very accommodating. The breakfast was hot and delicious. The rooms do not have any bells and whistles but they were clean and cozy. The staff at the front desk was warm and friendly. I would definitely stay here again if I am in the area.

Review collected in partnership with Best Western

Helpful?
Thank Jacqueline J
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Jacqueline, thanks for the awesome review! Experiences like yours are what we strive for each and every time, and we're thrilled we met and exceeded your every expectation. Our staff can't wait to serve you again, don't be a stranger! Andrew R More 

Appleton, United States
1 review
5 of 5 stars Reviewed May 29, 2016

Great Place, Great Service ! They went out of their way to see that we had a great stay. My wife and I were very happy with the level of service we received. We are in our 60's, handicapped and they took care of our every needs.

Review collected in partnership with Best Western

Helpful?
Thank Dean D
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Dean, thanks for the great review! We appreciate you taking the time to write and share your experience with us. We value your business, and look forward to hosting you and your wife again in the very near future! Andrew R More 

Carthage, Texas
Level Contributor
115 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 16, 2016

A LITTLE HIGHER THAN I THOUGHT IT WOULD BE, but everything was well done and the rooms were clean and comfortable. A heater in the bathroom would be the only change I could make. I JUST GOTTA TRY THE WINE & CHEESE WEDNESDAY!!!

Review collected in partnership with Best Western

Helpful?
Thank Gordon R
Andrew R, General Manager at BEST WESTERN Bayou Inn, responded to this review

Hi Gordon, we are so happy you loved your clean and comfortable room, and your overall stay! And yes, our Wine & Cheese Wednesdays are extremely popular, and for good reason! Who doesn't love complimentary wine and gourmet cheese after a long day of traveling? Also, don't forget about our equally popular Margarita Mondays, and our beer and chips offerings... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the all new BEST WESTERN Bayou Inn where our guests find a quiet alternative to the busy city hustle and bustle. Located on the Westbank of New Orleans in quaint Westwego, Louisiana, this newly renovated hotel is just within minutes of your New Orleans area destination.The BEST WESTERN Bayou Inn features 67 newly renovated spaciously-appointed guest rooms each complete with 32” flat screen Samsung Televisions, pillow top mattresses, upgraded bedding, microwave, refrigerator, premier cable television channels featuring HBO® and free wireless high-speed Internet access. Our guests get a great start to their day by enjoying their freshly prepared complimentary full hot “Breakfast on the Bayou” served each and every morning. Our sparkling outdoor salt water swimming pool is the perfect place to catch the southern sun or just to wind down and relax. To keep our guests feeling great and connected, our fitness studio and business center are available 24 hours a day. After a long day of shopping or meetings our guests enjoy our weekday Evening Lagniappe Huere, providing complimentary drinks, snacks and conversation, just enough to get your ready to take on tomorrow. Make it a point to join us for Margarita Monday and Wine & Cheese Wednesdays.Our guests staying at the BEST WESTERN Bayou Inn are less than nine miles from the many New Orleans area attractions including the Historic Vieux Carré (French Quarter), the Louisiana Children's Museum, Audubon Nature Institute featuring the Zoo, Butterfly Garden/Insectarium and Entergy IMAX Theater. Loyola University, Tulane, Xavier and LSU University campuses are just a short drive away. Enjoy the convenience of being the closest hotel to the TCP Golf Course of Louisiana, home of the Zurich Classic, and NOLA Motorsports Park, the south’s most talked about new attraction featuring the largest go kart track in the United States, both just 4 minutes from the hotel.Come stay on the bayou and experience the BEST WESTERN Bayou Inn. Our friendly team is awaiting your arrival and ready to provide you with the warmest hotel experience. You’ve tried the rest now try the Best! ... more   less 

Additional Information about BEST WESTERN Bayou Inn

Address: 9008 Westbank Expressway, Westwego, LA 70094-3734
Location: United States > Louisiana > Westwego
Price Range: $95 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Bayou Inn 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western Bayou Hotel Westwego
Best Western Westwego
Westwego Best Western
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