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Hilton Garden Inn West Monroe

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About
Location
Cleanliness
Service
Value
Situated across from the Ike Hamilton Expo Center, the Hilton Garden Inn West Monroe hotel is located off I-20, near shopping malls, parks and dining. Unwind in this 134-room hotel featuring guest rooms, suites, executive and accessible rooms in king- and double queen-sized bed options. Our rooms and suites provide adjustable beds, a 32-inch flat-screen TV with cable channels, a spacious work area with an ergonomic chair, complimentary high-speed internet access, remote printing services and a hospitality center that includes a microwave and refrigerator. Start your day with a hot cooked-to-order breakfast with freshly baked breads, seasonal fruits, eggs and more in the Great American Grill(R). Our restaurant is also open for dinner. Order evening room service or purchase a meal from the Pavilion Pantry(R). Meet with friends for an after-work drink in the Pavilion Lounge. Host a meeting in 3,213 sq. ft. of space that can be configured to your needs. Photocopy, print or fax documents in our 24-hour business center. Allow our catering staff to help you to select the perfect menu for your next corporate or social event.
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Property amenities
Free Parking
Restaurant
Business Center with Internet Access
Free High Speed Internet (WiFi)
Pool
Room Service
Wheelchair access
Fitness Center with Gym / Workout Room
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Classic
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Getting there
Monroe Municipal Airport8 mi
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Reviews & more
562Reviews
97Photos
1Q+A
28Room tips
Traveler rating
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The staff was very friendly and helpful, especially the people working the breakfast area...the staff at breakfast made breakfast the highlight of our one-night stay.

The facility itself needs work, though. It is evidently an older property, and it shows. The carpet in our roo
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This place is clean and staffs are friendly and helpful. I will definitely stay here again. They have a little bar downstairs which is great. And breakfast early morning. Front entrance is welcoming. Free complimentary internet which was great.
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Review collected in partnership with Hilton Garden Inn
Response from Lisa J, General Manager at Hilton Garden Inn West Monroe
Responded 1 week ago
Thank you for your kind words. We are happy you enjoyed your stay with us. We hope you will stay with us again the next time you are in the West Monroe area.
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The staff at the Hampton Inn was receptive and kind. We were welcomed at all times. BUT-- My bedsheets were either stained or had not been changed; We accidentally made our booking through Expedia for which they charge us $430 plus a $14.99 booking fee. When we checked out o
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Response from Lisa J, General Manager at Hilton Garden Inn West Monroe
Responded 3 weeks ago
Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.
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Housekeeping could really do better with cleaning. The Restaurant should do better checking the food before they make someone really sick. Overall the hotel was great, the bed was very comfortable. The fire alarm wlbt of on my 2nd night in the rain & the was no explanation of why
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Review collected in partnership with Hilton Garden Inn
Response from Lisa J, General Manager at Hilton Garden Inn West Monroe
Responded 3 weeks ago
Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.
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The staff acted like it was their first day on the job. Questions, problems, even emergency situations, the staff didn't respond like they had any idea how to handle the situation. The carpet in the rooms were not even slightly clean. I do not recommend this hotel, go next doo
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Review collected in partnership with Hilton Garden Inn
Response from Lisa J, Manager at Hilton Garden Inn West Monroe
Responded Nov 10, 2018
Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We’d like to discuss your stay in detail, please contact Lisa Johnston at 318-398-0653 or at Lisa.Johnston@Hilton.com.
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Water quality - Courtesy of Greater Ouachita Water Company
Executive Suite - Living Area
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We have a service dog approved by a doctor but he is not a seeing eye dog. He has an ID I can scan to you.
This question is better directed toward hotel management in West Monroe. I don't think a hotel guest would be in a position to answer this.
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"Don't use the travel sites like Expedia and all the others."
"Get a suite!!!!"
"Choose a room on the south side of the building, opposite the interstate."
"Stay at the Hampton Inn or Home2 Suites next door, better properties"
"Better smell the water first."
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PRICE RANGE
$116 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn west monroe hotel west monroehilton west monroe
LOCATION
United StatesLouisianaWest Monroe
NUMBER OF ROOMS
134
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