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Holiday Inn Express Hotel & Suites West Monroe

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603 Constitution Dr, West Monroe, LA 71292
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Louisville, Kentucky
Level Contributor
301 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Ok, so Monroe is what it is and a chain hotel is nice. The room itself was very large and nice. Bed was pretty comfortable and shower had enough pressure. Staff were also very nice, and the breakfast looked good for those who could eat it (limited options for someone with Celiac/gluten problems like me). That said...there were some things... More 

Helpful?
Thank efm16
Fort Worth, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 1 night & didn't have a reservation. We were driving east on I20 traveling from Texas to Florida on vacation. To approach the hotel, we drove past it then entered the service road & back tracked. The bed was comfortable & the room was clean. Many restaurants nearby to choose from. The free Breakfast was great & it's... More 

Helpful?
1 Thank Terri B
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Terri B. We enjoy hearing from our guest. The breakfast does have a lot of great choices and our guest really love our pancake machine. We are glad your grandson enjoyed the pool. We look forward to seeing you on your next trip to West Monroe. More 

1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a couple of times now, and it hasn't been a disappointment. Everything is very clean and since the water in Monroe is not top quality, they have free bottles of water in the room. Brian and Michael at the front desk were very helpful in giving us tips on where to go to eat for... More 

Helpful?
Thank Meredith G
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Meredith G, we enjoyed getting to know you and thrilled to know you enjoyed your stay. Our guest do appreciate the bottles of water we provide since the tint to our water does raise questions about how safe is it to drink. The good news our water exceeds the minimal federal standards and is great to drink. The... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I must say that I had stayed at this hotel with my husband on numerous occasions in the past, however, after my husband passed away, I visited alone and was very disappointed with the service. It had just changed ownership. This mini vacation stay was very enjoyable . . . Especially the "pet friendly" environment, which is the reason I... More 

Helpful?
Thank shirleyl322
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Shirleyl322, we are thrilled you enjoyed your stay. Restoration Park is great. The City of West Monroe did a great job restoring the area and it is a great place to walk your pet. I will be sure to share your comments with our staff. They appreciate the positive feedback on the service they provide. We look forward... More 

Lawrenceville, Georgia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone was so friendly from the front desk at check in, house keeping and the breakfast attendant. The rooms were comfortable and clean and the service was excellent. What more can you ask for. I would definitely stay here again when in the area.

Helpful?
Thank schmackdaddy_1
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Schmackdaddy, glad you enjoyed your stay. Our staff prides themselves in providing great service and I enjoy being able to share these positive comments with them. We look forward to seeing you on your next trip to West Monroe. More 

Mount Pleasant, Utah, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel came highly recommended by friends who are Ex-military and also dog people. However, the entire experience was quite disappointing. First off, no military discount although my husband is retired military; I had no spouses military ID and so I was given a $2.00 discount although I offered to provide my husband's DD2. Secondly the room I was provided... More 

Helpful?
Thank kellybD9010UF
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Hello Kellyb, I am sorry you were disappointed in your stay. I am quit surprised at the experience you had at our property. With all do respect I wonder if you have reviewed the incorrect hotel. We do accept pets but prefer them on the first floor if it is available and we do not reserve all the first floor... More 

Travelers are raving about these West Monroe hotels

Rockwall, Texas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel! We typically stay with the Holiday Inns when we travel. This was a great place- the staff was friendly and we received an upgraded room thanks to a couple of baseball teams that were taking up the hotel. The front desk guys were so busy but still managed to give us terrific service. Our room was huge and... More 

Helpful?
1 Thank hmnichols
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you hmnichols for your kind words. It was a very busy and extremely fun weekend. the ball teams kept us hopping for sure and that environment creates a fun family feel to the place. I am glad you enjoyed the breakfast and your stay. You should try Restoration Park behind the hotel on your next visit if you did... More 

Castle Rock, Colorado
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Requested a roll away. When checking in, I inquired if we had a rollaway as requested - her response was "those people" never do their job we probably didn't. She said she would look for one - later informed there were none available. The room smelled musty. Elevator was very slow and struggled (felt like it was slipping) when going... More 

Helpful?
Thank LampPost1104
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

I am sorry you did not have a good stay. This is not our norm and I am surprised at the service you received. We do take your comments seriously and I would welcome more information such as your room number and what time you checked in. Please feel free to call me at the property so I can do... More 

Snellville, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

Had stayed previously, and it was a little cold. The regional manager invited me to try again since he had put duvet's in all the rooms. So in order to be fair, I stopped on my way to Texas and tried them again. He was right, this was an extremely comfortable night and the staff are all still extremely friendly... More 

Helpful?
Thank mcrob9
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you for your comment. We are glad you had a comfortable stay and enjoyed your time with us. We hope to see you on your next trip to West Monroe. More 

Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

I cannot say enough good about the staff at the West Monroe, LA property! From the moment we checked in for our week-long stay, they were so very welcoming and accommodating. It was like staying with family, only without the embarrassing stories and bickering! We were checked in by Becky, who took very good care of us, but each and... More 

Helpful?
Thank Cowboyblondie
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Hello, thank you. Your opinion is greatly appreciated. The staff loves to have fun and get to know our guest. In our hotel family, the only bickering you are going to get from us is which restaurant should we recommend. Thank you for choosing to stay with us and we hope to see you on your next trip home. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites West Monroe

Address: 603 Constitution Dr, West Monroe, LA 71292
Location: United States > Louisiana > West Monroe
Price Range: $152 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Monroe 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites West Monroe, La
Holiday Inn West Monroe
West Monroe Holiday Inn
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