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Holiday Inn Express Hotel & Suites West Monroe

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Holiday Inn Express Hotel & Suites West Monroe
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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Plano, Texas
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night during a road trip. It is a very typical 3-star chain hotel. The thing that set this one apart is that the staff is very nice and helpful. The location is also very good - right off I-20. Other pros: Newer hotel, clean, comfortable beds Allows pets Nice outdoor pool (for a hotel) Breakfast... More 

Helpful?
Thank CookseyMom
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you for your feedback and kind response about our staff. Our team takes great pride in providing excellent service and I will be sure to share your comments with them. I don't know if you experienced Restoration Park behind the hotel but it is a great place to walk/run for exercise and a fantastic place to walk your pets.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Everything seemed clean in the room, but there was an awful smell. Very musty! Im not sure if it was the water or something else. The workout room had some random children shoes in the floor and there was water evwrywhere. The pool had a huge clump of hair and a used bandaid in it.

Helpful?
2 Thank twinmom1121
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Hello Twinmom, we are glad you found your room clean but sorry about the smell. I can assure you it is not the water but the fight we have with the humidity and how it creates condensation with our a/c units sometimes. The issues you experienced are not the norm and I hope you will stay with us on your... More 

Travelers are raving about these West Monroe hotels

Eau Claire, Wisconsin, Usa
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This has to be one of the best stays I've had in quite some time. Everything was spotless and the service was exceptional. The breakfast staff went well beyond what's expected. All in all, it was a great experience.

Helpful?
Thank comkelp
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

That is fantastic to hear. Our staff takes great pride in providing a quality place to stay. They will be thrilled to hear your comments. Look forward to seeing you on your next trip to West Monroe. More 

Louisville, Kentucky
Level Contributor
318 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Ok, so Monroe is what it is and a chain hotel is nice. The room itself was very large and nice. Bed was pretty comfortable and shower had enough pressure. Staff were also very nice, and the breakfast looked good for those who could eat it (limited options for someone with Celiac/gluten problems like me). That said...there were some things... More 

Helpful?
Thank efm16
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

I am sorry emf16 you were not completely satisfied with your stay. I do want to ensure you the water is great to drink and is very safe. Here is a little background on the water source in West Monroe and what makes us unique! The water supply for the City of West Monroe is from deep wells that pump... More 

Fort Worth, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 15, 2016

We stayed 1 night & didn't have a reservation. We were driving east on I20 traveling from Texas to Florida on vacation. To approach the hotel, we drove past it then entered the service road & back tracked. The bed was comfortable & the room was clean. Many restaurants nearby to choose from. The free Breakfast was great & it's... More 

Helpful?
1 Thank Terri B
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Terri B. We enjoy hearing from our guest. The breakfast does have a lot of great choices and our guest really love our pancake machine. We are glad your grandson enjoyed the pool. We look forward to seeing you on your next trip to West Monroe. More 

1 review
5 of 5 stars Reviewed July 15, 2016

I've stayed at this hotel a couple of times now, and it hasn't been a disappointment. Everything is very clean and since the water in Monroe is not top quality, they have free bottles of water in the room. Brian and Michael at the front desk were very helpful in giving us tips on where to go to eat for... More 

Helpful?
Thank Meredith G
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Meredith G, we enjoyed getting to know you and thrilled to know you enjoyed your stay. Our guest do appreciate the bottles of water we provide since the tint to our water does raise questions about how safe is it to drink. The good news our water exceeds the minimal federal standards and is great to drink. The... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 14, 2016

I must say that I had stayed at this hotel with my husband on numerous occasions in the past, however, after my husband passed away, I visited alone and was very disappointed with the service. It had just changed ownership. This mini vacation stay was very enjoyable . . . Especially the "pet friendly" environment, which is the reason I... More 

Helpful?
Thank shirleyl322
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Shirleyl322, we are thrilled you enjoyed your stay. Restoration Park is great. The City of West Monroe did a great job restoring the area and it is a great place to walk your pet. I will be sure to share your comments with our staff. They appreciate the positive feedback on the service they provide. We look forward... More 

Lawrenceville, Georgia
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 14, 2016

Everyone was so friendly from the front desk at check in, house keeping and the breakfast attendant. The rooms were comfortable and clean and the service was excellent. What more can you ask for. I would definitely stay here again when in the area.

Helpful?
Thank schmackdaddy_1
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you Schmackdaddy, glad you enjoyed your stay. Our staff prides themselves in providing great service and I enjoy being able to share these positive comments with them. We look forward to seeing you on your next trip to West Monroe. More 

Mount Pleasant, Utah, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 12, 2016

This hotel came highly recommended by friends who are Ex-military and also dog people. However, the entire experience was quite disappointing. First off, no military discount although my husband is retired military; I had no spouses military ID and so I was given a $2.00 discount although I offered to provide my husband's DD2. Secondly the room I was provided... More 

Helpful?
Thank kellybD9010UF
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Hello Kellyb, I am sorry you were disappointed in your stay. I am quit surprised at the experience you had at our property. With all do respect I wonder if you have reviewed the incorrect hotel. We do accept pets but prefer them on the first floor if it is available and we do not reserve all the first floor... More 

Rockwall, Texas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

Great hotel! We typically stay with the Holiday Inns when we travel. This was a great place- the staff was friendly and we received an upgraded room thanks to a couple of baseball teams that were taking up the hotel. The front desk guys were so busy but still managed to give us terrific service. Our room was huge and... More 

Helpful?
1 Thank hmnichols
Michael S, General Manager at Holiday Inn Express Hotel & Suites West Monroe, responded to this review

Thank you hmnichols for your kind words. It was a very busy and extremely fun weekend. the ball teams kept us hopping for sure and that environment creates a fun family feel to the place. I am glad you enjoyed the breakfast and your stay. You should try Restoration Park behind the hotel on your next visit if you did... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites West Monroe

Address: 603 Constitution Dr, West Monroe, LA 71292-8050
Location: United States > Louisiana > West Monroe
Price Range: $132 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Monroe 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Monroe, La
Holiday Inn West Monroe
West Monroe Holiday Inn
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