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Holiday Inn Express & Suites- Sulphur (Lake Charles)

Booking.com$152*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Start your review of Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Reviewed 6 days ago NEWvia mobile

Hello I'm Donald Guidry PSC LLC...Big shout out to Wanda King and Staff ....I'm in room 330 I just want to say thanks Wanda you are truly a hard worker..thanks for making my stay comfortable like you always did!!!!!! Donald Guidry PSC LLC

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Helpful?
Thank Donald G
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thanks so much for the kind words about the staff! They put in a lot of hardwork to make sure that everyone has a great stay. We'll be sure and pass the word along to everyone. Thank you for staying with us!

Reviewed 1 week ago

The staff is nice. Especially those at the front desk. Wanda King cleaned our room most of the time we were there. Shes friendly and thoughtful. It makes a difference when the staff interact with the guest not because they have to but because they enjoy it. She enjoys it.

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Helpful?
Thank nilesh s
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We appreciate you staying with us and can't wait to have you back the next time work brings you our way!

New Orleans, Louisiana
Reviewed 2 weeks ago via mobile

We frequently visit this hotel. The staff is nice. Especially those at the front desk. The rooms can take a little updating. Wanda King cleaned our room most of the time we were there. Shes friendly and thoughtful. It makes a difference when the staff interact with the guest not because they have to but because they enjoy it. She...

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Helpful?
Thank Thecooperfamilyvacat
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the kind words about Wanda and the rest of the staff! They put a lot of hard work into delivering excellent customer service. They will be happy to know that their hard work is paying off! Thank you for staying with us and please don't hesitate to book with us the next time you are in the...

Reviewed 2 weeks ago via mobile

Working straight nights and being extremely tired coming in at 7:00 am for the last two weeks, I like to give compliments to this hotel for their warm complementary breakfast every morning and amazing services. I keep my privacy sign on the door to get some rest so my room doesn't get cleaned. Mrs. King from housekeeping overheard me saying...

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Helpful?
Thank Amber T
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so happy that we could accommodate you while you were in town working. We know it's tough to be away from home and family for long periods of time, so we try to make our hotel as home-like as possible. Thank you for noticing all of our staff's hard work. They really do put in a lot of...

Gilroy
Reviewed 4 weeks ago

The management took control when the door lock would not function to my room I was given another room for the night and then the following day was given a suit for my trouble. The management took very good care of me. The room service people as always were very friendly and helpfull as well.

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Helpful?
Thank Robert Bernard G
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for staying with us. We're sorry that you experienced some door lock issues, but it's good that we were able to get everything worked out. Please come see us again the next time you are in the area. We love repeat guests and would love to have you back!

Corpus Christi, Texas
Reviewed March 19, 2017 via mobile

Enjoyed our stay here! Nice clean rooms and friendly staff which makes all the difference in the world!!! Thank you Wanda King for going the extra mile to make sure our stay was outstanding 😀 we will definitely go back to this hotel next time we're in Louisiana

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Helpful?
Thank jackie8723
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for staying with us and for the kind words about our staff, especially Wanda. We will be sure to pass on your great review to her and the rest of the staff. We would be delighted to host you again the next time you are in the area!

Reviewed February 26, 2017 via mobile

The price was a little too high we normally stay at the casino, but they were booked. Their housekeeping was outstanding we met Ms. Wanda King she very helpful and nice. The rooms are nice the overall stay was pleasant.

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Helpful?
Thank Helen J
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for staying with us and for the kind words. We've passed on your review to Wanda, so that she can see the fruits of the good job she's been doing. We're glad your stay was good and we'd like to invite you to come back to stay with us the next time you are in the...

Reviewed February 7, 2017

Check-in was a breeze. As an Elite IHG member was reconized, and offered bonus points. Room was nice, clean, and quiet, even though I was close to the interstate. This mornings breakfast was a feast. Eggs, biscuits, fresh fruit, just to name a few. I would stay here again

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Helpful?
Thank tunamate
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for the great review! We're glad that you enjoyed breakfast and our staff. They do tend to make check-in a breeze! Come back and see us the next time you are in the area. We'd love to have you back!

Reviewed February 5, 2017

The was the noisiest hotel we stayed in during our four week travels. I will never stay here again. The intense truck traffic on I-10 was very audible in the room, as was the person in the room next door who talked on his cell phone with his wife in Mumbai for at least an hour. This hotel does not...

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1Thank cwt2015
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We're sorry you had issues with your room during your stay with us. We always try and accommodate our guests when they have any sort of problem, whether it be noise levels or anything else. We are always happy to change your rooms if others are available, though we understand that is not always something you want to do late...

College Station, Texas
Reviewed February 4, 2017 via mobile

My wife's family lives in the Lake Charles/Sulphur area. When we travel, we stay at a variety of hotels. But in Sulphur, the Holiday Inn Express & Suites is the ONLY place we stay! We love the friendly staff and service. Jutta (pronounced Utah) is awesome! She provides fresh breakfast with a smile. She is very attentive and remembers just...

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Helpful?
Thank David A
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the kind words. Jutta always puts a smile on our face, as well, and we are lucky to have her. We appreciate your loyalty and we'll be sure to pass on your review to Jutta. We look forward to seeing you on your next visit to the area!

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Management photos: Courtesy of the property manager

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Phillips 66, Citgo, Axiall, Westlake Group, Sasol, LyondellBasell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Location: United States > Louisiana > Sulphur
Price Range: $163 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“South side are quieter.”
robertbernardg, 4 weeks ago | Read review
“Choose a room at another hotel”
cwt2015, Feb 5, 2017 | Read review
“In back is slightly quieter, only because of Cracker Barrel restaurant in front.”
TXYaYa1, Dec 4, 2016 | Read review
“The suite is very spacious and much worth any upgrade cost.”
rldraginis, Jul 17, 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
954tiffanyb, Jul 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$152* /night
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HotelQuickly$224
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Prices are for 1 room, 2 adults
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