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BEST WESTERN PLUS Executive Hotel & Suites

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1200 Pintail Street, Sulphur, LA 70665
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1 room 1 adult
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BEST WESTERN PLUS Executive Hotel & Suites
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125 Reviews from our TripAdvisor Community

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Pensacola, Florida
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was a wonderful stay. Nice rooms and a good hot breakfast. Customer service was awesome. A little bit pricey though for the area. But recommend the stay there. I even left my pillow by accident and called them the next day and they had it there and we sent a friend by there to pick it up.

Helpful?
Thank Paula G
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to share feedback from your stay with us, as well as other travelers! We are excited to hear that you enjoyed your time with us. We hope to see you again in the event that your travels take you through our area in the future! More 

New Orleans, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2016

Great location, right off I-10. Nice, friendly workers. Rooms were very clean and offered free laundry. The people behind the desk were very helpful and kind while checking me in. Only bummer was the printer was out of service.

Review collected in partnership with Best Western

Helpful?
Thank mebustc
Tracy F, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for sharing your experience! I'm so sorry that the printer was out of service during your stay, but it is great to hear that the other aspects of your stay were good! We hope to see you again soon. More 

Port Neches,Tx, United States
2 reviews
5 of 5 stars Reviewed December 20, 2015

Like to get away for a fun weekend and this is located close to all the casinos.There is a Cracker Barrel next to it that we often use plus other resturants close by.We always enjoy our stay here. We usually just spend one night but our overall experience had been very good. This is not far from shopping center if... More 

Review collected in partnership with Best Western

Helpful?
Thank Phyllis B
Aaron N, Guest Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you for the thoughtful review! We love our neighboring state as well! Y'all are welcome anytime! We hope y'all have a wonderful Holiday Season! More 

Radcliff, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 29, 2015

Hotel was a great place to stay while traveling across the country. Easy access to highway. If I could have stayed longer, I would have. Breakfast was great, room and premises were well maintained, staff was friendly.

Review collected in partnership with Best Western

Helpful?
Thank Cheryl L
AaronENichols80, Guest Relations Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so much for the awesome review! Stop in to spend another night with us next time you are in our area. Have a wonderful Holiday Season! More 

Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 10, 2015

This is the second time we've stayed at this hotel and, once again, our experience was excellent. From reservation to check-out the staff was courteous, helpful and friendly. The complementary hot breakfast was delicious and varied day to day. The rooms were spotless and the bed and pillows extremely comfortable. Since our experience at this Best Western, we have stayed... More 

Review collected in partnership with Best Western

Helpful?
Thank Alaina R
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thank you so very much for sharing your experience with us! We are honored to have you as our guest, and we are so happy that your visits to our hotel have been exceptional. We hope to see you again soon! More 

Katy, Texas
1 review
5 of 5 stars Reviewed November 3, 2015

I travel to the Sulphur/Lake Charles Area weekly from Houston for business. If the day has been long I sometimes stay over. I have been doing this for the last 10 years. For the last 8 or 9 years I have stayed exclusively at this Hotel. Why? The service, cleanliness and friendliness of the staff. Plus the breakfast is awesome!... More 

Helpful?
Thank Dave H
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to leave feedback regarding your stay with us! It was a pleasure having you as our guest, and it is great to hear that your time with us was exceptional. We look forward to your next visit! More 

Philadelphia, Pennsylvania
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 18, 2015

Stayed here visiting family and was pleasantly surprised. Conveniently located right off I-10, with free breakfast in the morning. Facility and room was very clean and comfortable. Showers had nice water pressure and hotel staff was very friendly at check in. Also has a cracker barrel and a waffle house in short walking distance.

Helpful?
Thank Torgeron
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to leave feedback regarding your stay with us! We are happy to hear that you enjoyed your stay, and we will be using the feedback you provided to continuously improve services to all of our guests. We hope to see you again! More 

bridge city texas, United States
2 reviews
1 of 5 stars Reviewed October 13, 2015

horrific stay, room was never cleaned when agreed upon.never got extra towels and shampoo like i asked for, had to go to front desk and ask for more. i asked to change bedding and staff only made bed. totally not satisfied with overall performance.

Review collected in partnership with Best Western

Helpful?
Thank Gervias H
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

On behalf of our entire team, I would like to apologize for the issues you experienced during your time with us. Please be assured that issues such as these are not typical of our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Port Neches,Tx, United States
2 reviews
5 of 5 stars Reviewed September 21, 2015

Pleasant staff, Professional and friendly. Nice room. Was smoking room which is hard to find so was very glad to get one. Comfortable bed. Was offered use of pool, laundry area, computer hook up and breakfast in the morning.

Review collected in partnership with Best Western

Helpful?
Thank Phyllis B
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for taking the time to share feedback regarding your stay with us! We are so happy to hear that you enjoyed your time with us. We hope to see you again next time you're in our area! More 

Brownsville, United States
1 review
5 of 5 stars Reviewed September 9, 2015

Hotel was very clean inside out. customer service was excellent. bed and pillows were amazing. had a great night sleep. security was good. only problem was the room smell a bit like someone had smoked in there. but opened door for a bit and went away. breakfast area needs to be expanded. other than that i was very satisfied with... More 

Review collected in partnership with Best Western

Helpful?
Thank Erika V
MgrSulphur, General Manager at BEST WESTERN PLUS Executive Hotel & Suites, responded to this review

Thanks so much for providing feedback regarding your recent stay with us! As we strive to provide the highest levels of service and comfort to our guests, input such as yours assists us in identifying what we're doing right, as well as what areas we need to improve upon. We are so glad that you enjoyed your time with us,... More 

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