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Fairfield Inn & Suites Lake Charles Sulphur

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Fairfield Inn & Suites Lake Charles Sulphur
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I see some reviews griping about stuff...no this place isn't a luxury resort nor is it trying to pretend to be one. Yes, it needs a little fixer upper stuff done, but for the price it's not bad at all. The staff were very courteous, breakfast was not all bad & while it's location may not be the most convenient,... More 

Helpful?
Thank roy b
Roseville, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Fairfield Inn was typical as far as this type accommodations go. However the staff was very friendly and helpful. Located on the south side of the interstate makes it difficult to find. Microwave and refrigerator in all rooms. A dehumidifier was also in the room. A nice hotel.

Helpful?
Thank Profromdover12
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for a business trip and was very satisfied. Surprisingly, the staff was one of the friendliest I've ever encountered. The room was updated and clean. The staff was more than willing and happy to answer any questions.

Helpful?
Thank Dltrawick
edmond, oklahoma
Level Contributor
295 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed June 23, 2016

We were a little worried upon check-in to find out there were baseball teams there. Fortunately we slept well despite this! The hotel is showing some signs of wear and could use a little more attention. The staff at check-in were friendly and gave us a good dinner recommendation.

Helpful?
Thank edmondite
Sulphur Fairfie... I, General Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for your comments edmondite. I am glad to hear you slept well and the staff at check-in were friendly. We pride ourselves in the service we provide each guest. We are scheduled to have some renovations done this year and we invite you to come back and stay with us again whenever your travels brings you our way... More 

Shreveport, Louisiana
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed May 16, 2016

Tired, dirty and crowded. No room to sit for breakfast and not even coffee. Food all over tables and floor. Pool closed "due to maintenance". Very small rooms and have dehumidifiers separate from loud a/c system. Need to check for bugs. Toilet leaked

Helpful?
Thank 487ajh
Sulphur Fairfie... I, Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

We thank you for taking the time to let us know how your stay was. Please accept our sincerest apologies for your stay not meeting your expectations; I assure you this was never our goal. We do hope that you will give us another chance and stay with us again if your travels bring you back to our area. More 

Houston, Texas
Level Contributor
340 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed April 18, 2016

When we first drove up, we were a little worried that the Fairfield Inn was actually the Sleep Inn next door but then we saw the Marriott property towards the back and breathed a sigh of relief! Typical hotel room, nothing to get excited about and there was a full can of air freshener that had been set off by... More 

Helpful?
Thank texaswinesnob
Fort Lauderdale, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 16, 2016 via mobile

I had been staying at the Fairfield Inn and Suites located in Sulphur, LA for 1 week. I was ejected from the hotel for going over the imposed time limit, verbally set by the manager when he came over and questioned me about how much time I had been using the guest computer. I told the manager (Howard), I had... More 

Helpful?
Thank brians0101
Sulphur Fairfie... I, Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

We would like to offer our sincerest apologies for your stay not meeting your expectations. Our goal is to make sure that every guest is taken care of. We always want to be sure that whomever may need to use the computer is able to do so and uses it in a timely manner. It’s never our goal to have... More 

Cleveland, Ohio
2 reviews
3 of 5 stars Reviewed March 28, 2016

My husband stayed here recently. The front desk clerk was extremely rude to him, even suggesting he should stay somewhere else. We were both pretty shocked, especially we're Marriott Elite members. It took some work to get him checked in, including having to contact me and interrupt me at work, which is frowned upon at my company and can cause... More 

Helpful?
Thank tjgage540
Sulphur Fairfie... I, Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

We would like to apologize for the inconvenience your husband experienced while trying to check-in to our Fairfield Inn Sulphur. It’s never our intention to make something difficult for any of our guests. With so many security issues going on in the world and someone always trying to take advantage of someone else, we want to make sure we are... More 

Dry Prong, Louisiana
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 13, 2016 via mobile

The hotel lacks the Marriott culture at the guest check in, reception, customer appreciation. Funny smells, cigarette smells on the hallway and in the lobby. Had to stay one night, not coming back though unless I am forced to stay here for any reason.

Helpful?
Thank Tapas S
Sulphur Fairfie... I, General Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

We are deeply sorry you didn't experience the culture that makes Marriott great. We pride ourselves on providing world class service and we will continue to strive for the best. If you do find yourself back with us I hope your experience will be extraordinary! More 

Washington DC
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 5, 2016

I cannot understand the negative reviews on Yelp and Trip Advisor. This is a delightful Fairfield Inn. It is relatively new and has all the amenities one could want. The breakfast room is very nice and the breakfast buffet was excellent. The indoor pool and workout room are very good with state of the art treadmills. Yes, the rooms are... More 

Helpful?
1 Thank ETJ36
Sulphur Fairfie... I, Manager at Fairfield Inn & Suites Lake Charles Sulphur, responded to this review

Thank you for taking the time to let us know how your stay was! We are so happy that you enjoyed your stay and what our hotel has to offer! If your travels bring you back to Sulphur we hope to see you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Lake Charles Sulphur

Address: 2615 Ruth St, Sulphur, LA 70665-7465
Location: United States > Louisiana > Sulphur
Price Range: $117 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lake Charles Sulphur 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Lake Charles Sulphur Hotel Sulphur
Fairfield Inn Sulphur
Fairfield Sulphur
Sulphur Fairfield Inn
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