We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Shreveport -I-20-Downtown

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Shreveport -I-20-Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 91: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Passing through, and decided to stay here. The woman at the front desk, Cassie, I believe, was extremely helpful, lovely, and very kind. She did her best to make our night well and comfortable. Walked into the room and it was air-conditioned which was fantastic because this heat could kill people. I've previously stayed in places that had broken air-conditioners... More 

Helpful?
Thank DirkSpot P
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Wonderful! We are pleased that you enjoyed your stay, the food, and most importantly the service. We appreciate your comments and thrilled each time a guest shares their positive experiences with us. I'll be sure to share your comments with Cassie and the other staff members. We look forward to seeing you soon. Regards, Ernest Boswell - General Manager More 

Level Contributor
169 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location was great. Staff was very friendly. Room was clean, in Louisiana, it's humid, rooms will smell musty. Bed was a little too hard for me. Good breakfast. Complimentary van to casino's. Overall, not bad. Staff is what made this a nice stay.

Helpful?
Thank scott v
Nicole S, Front Office Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for choosing our hotel and brand. We appreciate your feedback and we are honored to have you as a loyal guest. Please keep us in mind for you future stays. Looking forward to seeing you gain. Thanks you Nicole Wiggins More 

texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Our experience with the Shreveport downtown Holiday Inn was disappointing from the start. -We talked directly to Holiday Inn Shreveport to book our room 2 1/2 weeks in advance. The woman on the phone was distracted, talking to other coworkers while on the phone and even quoted back the wrong date. This prompted me to call Holiday Inn corporate the... More 

Helpful?
1 Thank brucewillis
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

First, let me apologize for not seeing this review sooner, it was an oversight and definitely not intentional. Next let me again apologize to you for the inconveniences that you experienced during your stay with us, that weekend should've been a stress free trip for you and your family. Had I see this sooner, I would have taken care of... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We decided to book this room kind of last minute through booking.com. We came in on a Friday night real late so technically it was Saturday morning but when we to check in I wanted to pay cash for one night and a debit card the second night. They said no problem but we would have to pay for just... More 

Helpful?
Thank Stephanie S
Nicole S, Front Office Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for your feedback, we value your response on your recent stay here at our location. We appreciate your understanding on our cash policy although it could have been explained prior to your arrival . I want to apologize for any inconvenience we may have caused you. It always a pleasure making our guest feel loved and appreciated during... More 

Millington, Tennessee
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is an older hotel and it looks and smells like it. We (3 of us) stayed here for 1 night in July. The hotel was overbooked and we were put in an area that looked like it was not used too often. The room was very small, with the bathroom being even smaller. The bed was okay comfort wise.... More 

Helpful?
Thank Kelly C
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for taking the time to review our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope that you will allow us another opportunity in the future to provide you with a better experience.... More 

Louisiana
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was supposedly remodeled recently. I guess this was true because part of the parking lot was full of old toilets. First, the hotel itself is difficult to get to with an entrance off a one way street that require a very sharp and steep entrance. There is also inadequate parking for the number of guest. All entrances are... More 

Helpful?
Thank Hortman55
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for bringing this to my attention. There are no excuses, I must offer my apology for these inconveniences that you experienced while visiting us. You deserved better. We did not provide a stay that was up to our normal standards but we will make the necessary changes needed to improve. We do hope that in time you will... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked 2 rooms almost 2 months in advance. Arrived at hotel on July 30, 2016 (6 hours from home) the line to check in was EXTREMELY long and it was time for us to leave for the Garth Brooks concert. I went to the desk and asked if I could check in after the show. I was assured that we... More 

Helpful?
1 Thank Sami S
IHGService, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Dear Sami S, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience that you have encountered with your reservation. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at your... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We waited 45 min. to get our key. Room was flooded & had a plunger & wet towels everywhere. They said no more rooms were available. It was a busy weekend and no other hotels were vacant. I reserved this room a month ahead. Was out $120 and weekend ruined. Front desk didn't even apologize or seem to care.

Helpful?
Thank Rachel F
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

We apologize for the inconveniences you faced during your recent visit, as it was not a typical day or up to our typical standards. We regret when our guest leave unhappy. Customer satisfaction is our top priority and I am displeased that we did not deliver that to you. I thank you for your comments and we will continue to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016

My family and friends stayed at this hotel in July 2016 for my wedding. We had to leave the hotel we book prior b/c the hotel was so bad. My guests were staying at the Holiday inn so we packed up and Moved to the Holiday inn. This hotel was amazing. It was our wedding day and they went above... More 

Helpful?
Thank Amanda J
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Congratulations to you an your husband on your new marriage! It was certainly our pleasure to make you and your guest as comfortable as possible while celebrating this occasion. We thank you for taking the time to review our hotel, your comments truly do mean so much to us. A positive guest experience is something that we take great pride... More 

Dallas, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

When we arrived at the Hotel for our Family Reunion, the front entrance was very nice and clean....we were suppose to have two queen bed but they gave us a one super King Bed instead. We still enjoy our stay here. Bed, was very comfortable and clean. The room was very updated and everything look modern and cozy. Bathroom, was... More 

Helpful?
Thank roderickdewitt
Ernest B, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for taking the time to give us this wonderful information! We are pleased that you enjoyed your stay, and thrilled that you all allowed us the honor of hosting your reunion. We do our best to accommodate our guest and make their stay here hassle free. We look forward to seeing you again real soon! Kind Regards, Ernest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (7)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (15)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Shreveport
0.6 mi away
Hilton Shreveport
Hilton Shreveport
#2 of 36 in Shreveport
4.0 of 5 stars 790 reviews
0.4 mi away
The Remington Suite Hotel and Spa Shreveport
0.4 mi away
Sam's Town Hotel and Casino Shreveport
Show Prices
Show Prices
Show Prices
0.1 mi away
Chateau Suite Hotel, Downtown Shreveport
0.4 mi away
Horseshoe Casino Luxury All-Suite Hotel
0.5 mi away
Residence Inn Shreveport-Bossier City/Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Shreveport Downtown Hotel has 190 recently remodeled rooms (2014), brand new plush lobby, and a beautiful new exterior. The Holiday Inn Hotel is a full service hotel located in the heart of downtown Shreveport. We are located within walking distance of Sam's Town and Hollywood Casinos, Shreveport Festival Area, Clyde Fant Bike and Walking Trail, Shreveport Science/ Discovery Center, the downtown Riverfront Pier, the Convention Center, the downtown entertainment district, and the Louisiana Boardwalk. Featuring Red River Restaurant and S'port Bar and Grill, full catering/banqueting/large meeting rooms services available, business center, outdoor pool, fitness center, complimentary airport and casino shuttle services (shuttle hours run daily from 7 AM-10 PM and is subject to availability). All rooms equipped with irons and ironing boards, hair dryers, 40 in. TVs with expanded satellite TV with 5 HBO movie channels , free high speed Internet access, alarm clock radios, coffeemakers, electronic locks on guest room doors, 24 hr. Security, express check in and express check out services. All king rooms have microwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Shreveport -I-20-Downtown

Address: 102 Lake St, Shreveport, LA 71101-3736
Location: United States > Louisiana > Shreveport
Price Range: $94 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Shreveport -I-20-Downtown 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Expedia, Odigeo, Hotels.com, Priceline and Travelocity so you can book your Holiday Inn Shreveport -I-20-Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay