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Chateau Suite Hotel, Downtown Shreveport

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Chateau Suite Hotel, Downtown Shreveport
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320 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Suite Hotel, Downtown Shreveport
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Showing 319: English reviews
Blacksburg, Virginia
Reviewed March 9, 2015

The suite was huge, with a living room, kitchen and a separate bedroom. It would fit a party of 8. But the room and the lobby have seen its day and need a bit of refurbishing. It is near the many casinos dotting Shreveport and the price is very, very affordable. We were just passing through so it suited our...

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Helpful?
Thank rfoz11
MESQUITE
Reviewed March 2, 2015

We needed a hotel downtown where we could walk and found a very good deal on this one with one of the hotel booking websites. I had specifically requested a high floor and away from elevators and ice machines. It was a surprise to be placed on the 2nd floor two rooms away from the elevator / ice machine. The...

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Thank Indigo_Flint
Houston, Texas
Reviewed March 2, 2015

Bathtub stained with dirt or mold, wet, sagging ceiling tiles above tub, no exhaust fan in bathroom, torn carpet in room, walls as thin as tissue paper. What else can I say? That's the bad. The good is that the price included a breakfast that was a decent buffet.

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Helpful?
Thank Don77005
lufkin, United States
Reviewed March 2, 2015

I was very pleased with the room especially for the price. Not to mention it was less than a mile away from most of the casinos and within a couple miles of the LA Boardwalk!! Most definitely will be staying here again when visiting Shreveport the next time.

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Helpful?
Thank Ashley H
El Centro, California
Reviewed March 1, 2015

This place is a stand out for me for 2 main reasons: location and amenities. This hotel is a very budget friendly option that is literally walking distance to the casinos and other tourist-y attractions. My 4 star rating here is in comparison to other hotels of its kind. It is not an all inclusive resort, and you won't have...

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Helpful?
Thank CalistaF
Jmaiden, Director of Sales at Chateau Suite Hotel, Downtown Shreveport, responded to this review

Thanks so much for your business and for taking time to share your experience. We are glad you enjoyed the accommodations . Your recommendation is greatly appreciated and we hope to see you again soon.

Marshall, United States
Reviewed February 26, 2015

I am an extra for the TV show Salem, did not have a choice, We worked to late and was not able to drive home and rest before call time the next day. I may need another room to stay over in the future and will not be staying where my card is over charged. Thank You Tanner Hook

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Thank Tanner H
JMaiden, Director of Sales at Chateau Suite Hotel, Downtown Shreveport, responded to this review

I am sorry about your experience. I can assure you that it is not standard overcharge anyone's credit or debit card.. I have personally looked into this matter and if you would give me a call I can certainly go over the details , because we do value you as a guest at our property. Thank you for sharing your...

Sulphur, Louisiana
Reviewed February 24, 2015

The best part of the stay was checking out. After riding a bike all day a shower is needed, it wasn't to be found in our room. The water pressure was low and water was luke warm. The tube drained very slow, 10 minutes after a shower there was still almost 2 inches of water in the tub. There was...

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Thank RedandBlackSloPoke
Red Oak, United States
Reviewed February 22, 2015

The person tending to the breakfast area did not keep area clean or stocked. We had to ask for several items. She seemed pre-occupied with something, but not with keeping food on the breakfast area. We had to ask for syrup, eggs, and even coffee. The area was cold and the television was not on. The area was just not...

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1Thank Ira M
JMaiden, Director of Sales at Chateau Suite Hotel, Downtown Shreveport, responded to this review

Thank you for taking time to share your experience at our hotel. I am sorry that you did not receive the level of service expected from our Breakfast staff. Great service is our number 1 priority and I am disappointed to hear that you received anything less. If you would like to share more details, please email me at jmaidenbw@yahoo.com...

Little Rock, Arkansas, United States
Reviewed February 19, 2015

Great Hotel , Have stayed there in past for trips. would recommend to anyone if they asked recommendation for hotel. Great location walking distance from downtown museums and casinos. Friendly staff and very helpful. beautiful lobby and awesome breakfast and sitting area.

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Helpful?
Thank Brittany B
JMaiden, Director of Sales at Chateau Suite Hotel, Downtown Shreveport, responded to this review

It is great to hear that you were satisfied! Our staff's goal is to exceed guest expectations and to make them feel welcome while staying with us. We appreciate you taking time to share your experience and hope we can serve you again in the future.

Shreveport, Louisiana
Reviewed February 14, 2015

We booked this room to spend the night after a party (Krewe of Highland Grand Bal), and we needed to be close to the start of the Shreveport Mardi Gras Parade (Krewe of Gemini). This hotel, located on Lake Street where it crosses Spring Street, is just blocks from the Casinos on the Shreveport side, and the nightclubs and restaurants...

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Helpful?
Thank B3625YXstevec
JMaiden, Director of Sales at Chateau Suite Hotel, Downtown Shreveport, responded to this review

Thanks for trying our hotel. It is great to hear that you were satisfied! Our staff's goal is to exceed guest expectations and to make them feel welcome while staying with us. We appreciate you taking time to share your experience and hope we can serve you again in the future. Thank you for choosing the Best Western Chateau Suites...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake St, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Location: United States > Louisiana > Shreveport
Price Range: $44 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Suite Hotel, Downtown Shreveport staff and other travelers.
7 questions
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Questions? Get answers from Chateau Suite Hotel, Downtown Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Holiday INN across the street”
 of 5 bubbles , Oct 28, 2016 | Read review
“book somewhere else if want a nice stay in bossier/shreveport”
 of 5 bubbles 859seang, Aug 22, 2016 | Read review
“Forget it!!!!!!!!!!!”
 of 5 bubbles katjoe1974, Aug 1, 2016 | Read review
“do not stay here”
 of 5 bubbles 410joek, Jan 17, 2016 | Read review
“Do not get a room on the interstate side.”
 of 5 bubbles SpikerKenA, Jul 1, 2015 | Read review
5 of 5
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