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Chateau Suite Hotel, Downtown Shreveport

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Chateau Suite Hotel, Downtown Shreveport
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321 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Suite Hotel, Downtown Shreveport
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Showing 320: English reviews
Reviewed July 30, 2016 via mobile

HORRIBLE, GROSE, NASTY & RUDESS PEOPLE EVER! Bad area and someone was robbed at gun point that night! Walked in to a smell of weed, seen hookers! Left and didn't stay second night! Another couple left right before us! Had smoking room but they don't furnish ashtrays! Full breakfast buffet was scrambled eggs soaking In Liquid and frozen sausage! Milk...

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Helpful?
Thank Ruby L
Stamps
Reviewed July 30, 2016 via mobile

Staying here NOW....no other places to get now with Garth Brooks concert tonight....had to hover over the toilet because it was dirty with poo on the underside of it....pulled our own sheets and there was a 1 foot yellow stain on the mattress cover AND on the mattress so it was there when made up....blood stain on bottom sheet and...

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Thank Rachel M
Reviewed July 30, 2016 via mobile

this hotel is full of filth! it took about an hour just to check in! when we finally got the room, the door was hard to open and close! The room had an Odor to it and the refrigerator smelled like stool! the smoke detector was broken! the cable line was also broken! the tub was filthy I did not...

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Helpful?
Thank Katy l
Reviewed July 26, 2016

This place is horrible.. it is outdated, good luck getting extra towel. we stayed one night and left because it was so bad. The bathroom tub faucet broke and we could not shut off the water!! no trash cans in the room front desk lady was nice

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Helpful?
Thank Amanda J
Reviewed July 24, 2016

Stay totally away from this Place, I don't even recommend driving by this place. Some friend and I stayed there during the Mud Bug Festival and the Place is disgusting. The Wait Staff is Nice as they can be. But the Facility is Run Down into the Ground. Dont let the Cheap Price Fool you. You will wish you had...

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Helpful?
Thank Michael J. V
Reviewed July 18, 2016

Check in took too long,no one at front desk when we arrived. rooms are big enough but the decor and building is very dated, and a bit run down.The location was nice ,right in downtown near everything,but the hotel left something to be desired.For a few dollars more you can stay in a newer cleaner hotel,many are available.

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Helpful?
Thank G505LGstevenh
Texas
Reviewed June 29, 2016

This is the most disgusting hotel I have ever stayed in. We booked 2 rooms. One had what looked like possibly black mold all over the wall among other extremely dirty surfaces. The other was labeled "non-smoking" but had an ash tray on the bedside table. Another customer told us that the hotel staff "fixed" a tv remote by replacing...

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1Thank marcid12
Reviewed June 25, 2016 via mobile

I made reservations with this hotel over a week in advance. After working a full night shift and driving another 15 hours from Florida I called the hotel once again to confirm my reservation and to let them know I'd be a late check in. When I arrived traffic was so horrible in this area of town and there was...

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Thank Kenneth S
Reviewed June 2, 2016 via mobile

This hotel is good for going to the festival which is a block away. We had no hot water for our shower the next morning. I really would not recommend this hotel to anyone. And will probably not stay here again.

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Helpful?
Thank Shelley S
Jacksonville, AR
Reviewed May 31, 2016

Delilah at the front desk was very nice and deserves 5 stars. We had the Presidential suite room 109. The room was very dirty, the dishwasher was very obviously non working. Great for a 1 night stay but that all. Anyone looking for a fully working kitchenette would be out of luck. Couch and mattress were nasty.

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Helpful?
Thank reneas34
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake St, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Location: United States > Louisiana > Shreveport
Price Range: $41 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Suite Hotel, Downtown Shreveport staff and other travelers.
7 questions
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Questions? Get answers from Chateau Suite Hotel, Downtown Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Holiday INN across the street”
 of 5 bubbles , Oct 28, 2016 | Read review
“book somewhere else if want a nice stay in bossier/shreveport”
 of 5 bubbles 859seang, Aug 22, 2016 | Read review
“Forget it!!!!!!!!!!!”
 of 5 bubbles katjoe1974, Aug 1, 2016 | Read review
“do not stay here”
 of 5 bubbles 410joek, Jan 17, 2016 | Read review
“Do not get a room on the interstate side.”
 of 5 bubbles SpikerKenA, Jul 1, 2015 | Read review
5 of 5
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