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Chateau Suite Hotel, Downtown Shreveport

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Chateau Suite Hotel, Downtown Shreveport
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316 Reviews from our TripAdvisor Community

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Showing 315: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I am going to be thorough, and detailed about my stay at Chateau Suites hotel this past weekend, for my birthday. I'm hoping to ease the minds of people considering a stay here. I booked my stay here 3 weeks prior to My trip, and read reviews everyday until the day we left, and I think I found 3, or... More 

Helpful?
Thank Makeesha B
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

It was a late Saturday night and we were tired, we decided to find something near by to stay in for the night with our kids so we could continue driving in the morning. What a mistake. There were rodents on the parking lot (huge possums) and the parking lot was not very well lit. Lots of cars were pulling... More 

Helpful?
Thank JenEady

Travelers are raving about these Shreveport hotels

Longview
Level Contributor
3 reviews
3 of 5 stars Reviewed August 23, 2016

Hotel needs to be updated. Rooms are big but a bit run down. Had to request sheets for the pull out sofa. The staff was great though. Friendly and very helpful. Breakfast was delicious!!! Overall I enjoyed my stay.

Helpful?
Thank ladonr
pineville, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 22, 2016

i booked now pay later on expedia and have several times for this hotel but this time they gave my room away/ claimed never got the reservation...the lady at front desk tried to blame it on me saying i must have canceled it but i didnt...i canceled one for the following weekend but not for my stay at the time... More 

Helpful?
1 Thank Sean G
Evans, Louisiana
2 reviews
1 of 5 stars Reviewed August 1, 2016

I had booked this hotel for the weekend to see Garth Brooks and got there and they had no room for me and my friends. I had checked our reservations the night before, we got there at 3 at check in time and was told they had no rooms not so nicely. So forget BOOKING .COM AND THIS HOTEL.

Helpful?
Thank katjoe1974
1 review
1 of 5 stars Reviewed July 30, 2016 via mobile

HORRIBLE, GROSE, NASTY & RUDESS PEOPLE EVER! Bad area and someone was robbed at gun point that night! Walked in to a smell of weed, seen hookers! Left and didn't stay second night! Another couple left right before us! Had smoking room but they don't furnish ashtrays! Full breakfast buffet was scrambled eggs soaking In Liquid and frozen sausage! Milk... More 

Helpful?
Thank Ruby L
Stamps
Level Contributor
1 review
1 of 5 stars Reviewed July 30, 2016 via mobile

Staying here NOW....no other places to get now with Garth Brooks concert tonight....had to hover over the toilet because it was dirty with poo on the underside of it....pulled our own sheets and there was a 1 foot yellow stain on the mattress cover AND on the mattress so it was there when made up....blood stain on bottom sheet and... More 

Helpful?
Thank Rachel M
1 review
1 of 5 stars Reviewed July 30, 2016 via mobile

this hotel is full of filth! it took about an hour just to check in! when we finally got the room, the door was hard to open and close! The room had an Odor to it and the refrigerator smelled like stool! the smoke detector was broken! the cable line was also broken! the tub was filthy I did not... More 

Helpful?
Thank Katy l
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2016

This place is horrible.. it is outdated, good luck getting extra towel. we stayed one night and left because it was so bad. The bathroom tub faucet broke and we could not shut off the water!! no trash cans in the room front desk lady was nice

Helpful?
Thank Amanda J
1 review
1 of 5 stars Reviewed July 24, 2016

Stay totally away from this Place, I don't even recommend driving by this place. Some friend and I stayed there during the Mud Bug Festival and the Place is disgusting. The Wait Staff is Nice as they can be. But the Facility is Run Down into the Ground. Dont let the Cheap Price Fool you. You will wish you had... More 

Helpful?
Thank Michael J. V
Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake St, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Location: United States > Louisiana > Shreveport
Price Range: $42 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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