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Chateau Suite Hotel, Downtown Shreveport

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1 room 2 adults 0 children
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Chateau Suite Hotel, Downtown Shreveport
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322 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Start your review of Chateau Suite Hotel, Downtown Shreveport
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North Richland Hills, Texas
Reviewed 5 days ago NEW

Booked on line and chose to pay for room when we arrived. Called to confirm late arrival and when we did arrive the reservation had been cancelled. They did have a room but not what was reserved. No hot water and no cups for the in-room coffee service. Floors had not been vacuumed. Totally unacceptable Overheard over complaints from other...

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Helpful?
Thank hollyrgardner
Hot Springs, Arkansas
Reviewed January 4, 2017 via mobile

room clean employees understaffed breakfast terrible. no milk i guess the pictures where misleading. rooms had order not sure what was . was non smoking room. ice machine on floor did not work had to go to lobby to get. only one towel in room. price good but thats the end of good.

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Thank Ray C
Reviewed October 28, 2016

Staff is nice but useless. Well the very little staff there is. Housekeeper isn't available to until 9 in the morning. And they don't clean your room unless u stay more than 3 days and then only come once a week. Microwaves are NOT available in every room. And premium TV, NOT!!! There are only 32 channels and 10 of...

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Thank Peggy W
A TripAdvisor Member
1 review
Reviewed October 18, 2016 via mobile

We stayed here because of the price due to working in the area for the week. Upon check in you have to ring the bell to get someone to come out. Lobby is probably the nicest thing there. Rooms are very outdated and not in the best shape but still somewhat comfortable. It said we should've had a microwave but...

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Thank A TripAdvisor Member
Baton Rouge, Louisiana
Reviewed October 9, 2016 via mobile

My boyfriend and I went there for a last minute weekend get away. Checked in Friday night about midnight and the lady at the desk was accommodating and hospitable. The bed was comfortable but could use better duvet covers other than what looks like two sheets sewed together to put over the blanket. The doors to the rooms were dingy...

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Thank val820409
Reviewed September 25, 2016 via mobile

This place was horrible very dirty and nasty pictures are deceiving bathroom was nasty I felt very unsafe there I wouldn't stay there if they gave me a free room very outdated and out of style was supposed to be there two nights barely made it one as soon as my eyes opened I was in search of another place...

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1Thank Lisa H
Reviewed September 12, 2016 via mobile

I am going to be thorough, and detailed about my stay at Chateau Suites hotel this past weekend, for my birthday. I'm hoping to ease the minds of people considering a stay here. I booked my stay here 3 weeks prior to My trip, and read reviews everyday until the day we left, and I think I found 3, or...

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2Thank Makeesha B
Reviewed September 3, 2016 via mobile

It was a late Saturday night and we were tired, we decided to find something near by to stay in for the night with our kids so we could continue driving in the morning. What a mistake. There were rodents on the parking lot (huge possums) and the parking lot was not very well lit. Lots of cars were pulling...

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2Thank JenEady
Longview
Reviewed August 23, 2016

Hotel needs to be updated. Rooms are big but a bit run down. Had to request sheets for the pull out sofa. The staff was great though. Friendly and very helpful. Breakfast was delicious!!! Overall I enjoyed my stay.

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Thank ladonr
pineville, United States
Reviewed August 22, 2016

i booked now pay later on expedia and have several times for this hotel but this time they gave my room away/ claimed never got the reservation...the lady at front desk tried to blame it on me saying i must have canceled it but i didnt...i canceled one for the following weekend but not for my stay at the time...

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1Thank Sean G
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake Street, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Location: United States > Louisiana > Shreveport
Price Range: $44 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Suite Hotel, Downtown Shreveport staff and other travelers.
7 questions
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Questions? Get answers from Chateau Suite Hotel, Downtown Shreveport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Holiday INN across the street”
 of 5 bubbles , Oct 28, 2016 | Read review
“book somewhere else if want a nice stay in bossier/shreveport”
 of 5 bubbles 859seang, Aug 22, 2016 | Read review
“Forget it!!!!!!!!!!!”
 of 5 bubbles katjoe1974, Aug 1, 2016 | Read review
“do not stay here”
 of 5 bubbles 410joek, Jan 17, 2016 | Read review
“Do not get a room on the interstate side.”
 of 5 bubbles SpikerKenA, Jul 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question