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Residence Inn Shreveport Airport

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4910 West Monkhouse Drive, Shreveport, LA 71109
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1 room 1 adult
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Residence Inn Shreveport Airport
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89 Reviews from our TripAdvisor Community

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Tulsa, Oklahoma
Level Contributor
352 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed January 3, 2016

We stayed here on New Year's Eve. Greeted pleasantly by the front desk and quickly processed through check-in. The room was large and comfortable. The heat and air was easily controlled. Easy access to the expressway also.

Helpful?
Thank m2swim
Craig, Alaska
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Kudos to the management for hiring such friendly and helpful staff! Everyone we met was smiling and friendly. We checked in late after nearly 800 miles on the road (there were 2 rooms left!). I didn't really care at that point that it was a handicap-accessible room. The front desk lady brought us roll-away bed quickly. I was sure there... More 

Helpful?
Thank Amy M
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 26, 2015

I had a good experience here. I used hotwire and paid $82 per night including fees and taxes. The hotel is located near the airport which is not a great neighborhood. The room was large. The furnishings were a little outdated and the carpet at the door was frayed. This is an all suite hotel with a kitchen. One nice... More 

Helpful?
Thank AdgeeCross
Maryland
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 4, 2015

I stayed here for two nights on business travel. They also accepted several packages that were shipped ahead for my arrival. They even notified me that they arrived. My boxes were on a cart ready for me on arrival. Now that is service! The breakfast was excellent with a varity of offerings. I was greeted warmly on arival and thanked... More 

Helpful?
Thank pewterman
1 review
5 of 5 stars Reviewed November 9, 2015 via mobile

Enjoyed this stay to the fullest booking and check in was fast and easy. The staff was very friendly and helpful especially the front desk room was exactly as pictured and very spacious and secure! I would definitely go back and would definitely recommend this hotel to someone else!

Helpful?
Thank Paige H
Tyler, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 17, 2015 via mobile

I have stayed with several hotels in Shreveport and cleanliness has been an issue with all of them. So far this hotel has been satisfactory in comparison but still not up to par by my standards. Long hair on the floor in the restroom and shower walls and a few other minor issues but the mattress looked new was comfortable... More 

Helpful?
Thank AuntG12
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

AuntG12, On behalf of the entire team of the Residence Inn Shreveport, please accept my sincerest apologies regarding the cleanliness issues you faced during your stay. Please know that we do not take these concerns lightly, especially with the cleanliness of the hotel. I will address this matter with the Head of our Housekeeping Department, as well as, housekeeping associates... More 

Castle Rock, Colorado
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015

Lots of work, little time for joy...but the staff at this hotel made me feel like I was at my home away from home! From the Sales Manager to the the housekeeping staff, everyone was all about helping make your stay special...even though they knew you'd be back next week! Stellar!

Helpful?
Thank Gregory B
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Gregory B, Thank you for taking the time to share your thoughts on the Residence Inn Shreveport. We are so happy to hear you enjoyed your stay. Our goal is to provide all of our guests a memorable hotel experience and I'm happy to see we succeeded during your stay. I will share your comments to the staff and we... More 

1 review
2 of 5 stars Reviewed September 7, 2015 via mobile

When we arrived the staff was friendly. However that night we noticed they charged our cards that they asked to "keep on file for damages". We were not told it would b charged. We were splitting rooms and wanted to pay cash. Upon arrival in our room there were stains in the floor, ants in the bathroom, rips in the... More 

Helpful?
Thank Danielle L
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Danielle L, Thank you for your review. We value any feedback we receive. I'm glad you found the staff friendly, and enjoyed the our pillows, basketball court, and swimming pool. I apologize for any miscommunication with the billing, at check in we do authorize for the entire stay plus a hold for incidentals, however this is just a pending authorization... More 

Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

We stayed here on a recent visit to Shreveport. I opted for a 2 bedroom suite. I was very pleased with the value received. Our suite was in perfect location. We were greeted with a smile at check-in. Clerk even offered restaurant suggestions. Our room was quiet and clean. We enjoyed the free breakfast. Wifi actually worked. This hotel is... More 

Helpful?
Thank KidInfiniti
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

KidInfiniti, Thank you for your kind review. We work hard to provide a memorable experience for all of our guests and we are happy that you enjoyed yours. We hope to see you next time your travels bring you to the Shreveport area. More 

Lincoln, NE
Level Contributor
157 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 17, 2015

I stayed at this Residence Inn on a two-day business trip (two nights) and I found it to be a clean, well-kept hotel, which I don't always see when I stay near an airport. Everyone I encountered who worked for the place was friendly and most made a point to say something to me even when I didn't initially make... More 

Helpful?
Thank Paul K
Stephanie P, General Manager at Residence Inn Shreveport Airport, responded to this review

Paul K, Thank you for your kind review of our hotel. We make it our goal to make sure every guest feels welcome and enjoys their stay. I have notified our maintenance department of the water pressure issues and housekeeping of the air not being left on. It can get very hot in Shreveport and air conditioning is a must!... More 

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