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Hilton Garden Inn Shreveport

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Hilton Garden Inn Shreveport
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524 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Scott
1 review
3 of 5 stars Reviewed yesterday NEW

Personnel was great, very professional and courteous but the entire 2nd floor corridor was very hot and smelled like a dead rodent. Room itself was clean and had no bad odors. Also the wifi was down for over 2 days and I work off my computer and need internet access.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James B
Benbrook, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

As I stated before I enjoyed the stay overall, but the cook in the kitchen that prepared breakfast was a complete disqualifier for me. He cursed and scolded the waitress really badly and I hate to say it, but because his level of comfort is wasnt the first time. Room was very clean and comfy. Staff answers all questions. The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amelia B
Tomball, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Don't stay here! It sucks. It's dirty from the floor up! The carpet is saturated with some oil based product that sticks to your feet! Disgusting! I believe it's a deodorizer that they are spraying while cleaning? The climate control in the room leaves it humid and damp...musty! Very outdated decor in the rooms. Otherwise, it looks great from the... More 

Helpful?
Thank Brent B
Katy, Texas
Level Contributor
196 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As far as hotels go, this is just your typical HGI - better than a Hampton Inn, but certainly not a 5-star resort or anything. However, the customer service is where this hotel exceeds! We hosted a business meeting here and the catering and service for the meeting accommodations was top notch. Just note that there's not a whole lot... More 

Helpful?
Thank Joe R
1 review
2 of 5 stars Reviewed 1 week ago

The staff was very friendly, the rooms were old and the beds were hard, the tv was not working properly. I believe this is just an older hotel that needs a renovation. There was a problem at check-in that took too long to resolve.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank joyw305
Las Cruces, New Mexico
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Oh my goodness!! Chose this location because of the easy off and on to I-20. Because of flight delays arrived at 1:45 in am. The front desk person, never smiled, no welcome, very monotone. Asked for two adjoining rooms, one being accessible. 1) The 2nd floor hallway smelled like someone's pet had used the carpet as there place to relieve... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 7CardLuck
5 of 5 stars Reviewed 1 week ago

Excellent. Service, accommodations, personnel and location. We have stayed in Hilton many times and plan to in the future. No surprises just quality and comfort. On a scale of 1-10 I would give the Hilton Garden Inn a 15 if possible.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rayk750
Kenner, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here this weekend the ac was out in the lobby as well as the ventilation system. They did not have food nor was the restraunt open to serve. We booked this location because of the restraunt as well as the bar area but we were not satisfied with our stay. So in the future we will take our reservations... More 

Helpful?
Thank ryanmW9574NC
Level Contributor
13 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is really nice and clean. Is like a business hotel. The only thing that i complained is in our first day staying at this place the housekeeping didn't clean the bathtub. But besides that the staff was friendly and helpful.

Helpful?
Thank Yosaida S
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

First night for a business trip. Wi-Fi does not work. I went to the front desk in order to try to find a solution to the Wi-Fi problem. Front counter seem very uninterested about Wi-Fi issue and gave a very lame excuse as to why it was not working. Ordered a meal and could hear workers cussing and arguing in... More 

Helpful?
Thank Mike R
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 

Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plz, Shreveport, LA 71129-2613
Location: United States > Louisiana > Shreveport
Price Range: $97 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport
Hotel Style:
#6 Romantic Hotel in Shreveport
#7 Family Hotel in Shreveport
#8 Business Hotel in Shreveport
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