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Hilton Garden Inn Shreveport

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Hilton Garden Inn Shreveport
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531 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Gonzales, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Happy with room and staff. Not happy at all with pool and hot tub. The water in the shower was really hot. It caused the alarm to go off. The carpet needs to be replaced. The room was very comfortable and everything worked which was really nice.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terry C
Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 2 weeks ago

All rooms should be inspected before giving them out. Hilton is suppose to a top quality hotel I thought I was in a cheap hotel. Staff was very friendly. Hallway had a smell too. I still have a headache from the smell.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jocelyn L
Tuscaloosa, Alabama
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Our room was damp and musty smelling. The bathroom was not very clean. The outside door into the parking lot would not lock. When it was reported to the front desk I was told that they were aware of it and someone would work on it the next day which did not make me feel very secure since we were... More 

Helpful?
Thank MixonJ
New Iberia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We were greeted many times during our stay in a very friendly manner. I ended my stay questioning Hilton's commitment to cleanliness due to an experience at breakfast. I will continue to use the Hilton brand if at future stays I feel cleanliness is important to Hilton.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fran T
Canton, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel is in need of a remodel starting to look and smell old. All carpets need replacing and bath rooms with a fresh coat of paint and caulking. We use to enjoy coming here but front desk staff has changed.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Joyce M
Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Poor facility and a week staff. Queen size sheet on a king size bed, beetles and ants in the room, black mold along the ceiling crown molding and missing light bulbs in the lamp. Once the staff was told of the condition of the room no compensation was made.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank GKDelbert
Scott
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Personnel was great, very professional and courteous but the entire 2nd floor corridor was very hot and smelled like a dead rodent. Room itself was clean and had no bad odors. Also the wifi was down for over 2 days and I work off my computer and need internet access.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James B
Benbrook, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

As I stated before I enjoyed the stay overall, but the cook in the kitchen that prepared breakfast was a complete disqualifier for me. He cursed and scolded the waitress really badly and I hate to say it, but because his level of comfort is wasnt the first time. Room was very clean and comfy. Staff answers all questions. The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Amelia B
The Woodlands
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

The floor including the carpets were sticky all the way from the elevators. Our first room smelled so badly of cigarettes that we asked to move. The second just smelled. Of what we weren't sure. Everything felt damp. We normally love HGI in other cities. This one was a disappointment. Had we not been exhausted from driving around the flooding... More 

Helpful?
Thank Debbie L
Tomball, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Don't stay here! It sucks. It's dirty from the floor up! The carpet is saturated with some oil based product that sticks to your feet! Disgusting! I believe it's a deodorizer that they are spraying while cleaning? The climate control in the room leaves it humid and damp...musty! Very outdated decor in the rooms. Otherwise, it looks great from the... More 

Helpful?
Thank Brent B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Shreveport hotel is centrally located just off Interstate 20 in the premier Financial Plaza district. Near Shreveport Regional Airport, our comfortable Shreveport, Louisiana hotel is the perfect choice for business and leisure travelers. Place a bet at the nearby casino or enjoy a stroll through Shreveport’s scenic parks. Stay in a spacious guest room or suite at this Shreveport hotel, all of which offer complimentary high-speed internet access and bright, contemporary décor.Work out in the hotel’s fitness center with free weights and cardiovascular machines, or borrow a Stay Fit Kit® from reception to work out in the comfort of your room. Swim laps in the indoor swimming pool or enjoy a relaxing dip in the whirlpool spa. Start each day with a delicious cooked-to-order breakfast, and savor classic dishes at the Great American Grill® restaurant. Grab snacks and beverages from the 24-hour Pavilion Pantry convenience store, and keep up with work in the 24-hour business center. The hotel’s 3,212 sq. ft. Grand Ballroom accommodates up to 400 guests in elegant surroundings, and is perfect for conference and other social events. ... more   less 

Additional Information about Hilton Garden Inn Shreveport

Address: 5971 Financial Plz, Shreveport, LA 71129-2613
Location: United States > Louisiana > Shreveport
Price Range: $96 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Shreveport 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Expedia, Hotels.com, Hilton Hotels, TripOnline SA, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Shreveport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Shreveport Regional Airport / Bossier City Hotel Shreveport
Hotel Style:
#6 Romantic Hotel in Shreveport
#7 Family Hotel in Shreveport
#8 Business Hotel in Shreveport
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