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Clean comfortable great place to stay if you have an early flight
Gym is ok typical offering there
Restaurant on site Voodoo bbq
Was not great but if you want cocktail it is good for that
Not much else on that side of the airport...More
I’ve stayed here quite a few times so had no question where I’d stay for this trip. Service was exceptional from the time I walked in to the time I checked out. Room was great, clean and comfortable. This hotel puts out fresh baked cookies...More
Response from Lanell D, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport SouthResponded November 7, 2017
Thanks so much for the awesome feedback of your stay with us. I appreciate you letting me know how the team took care of you, and even baked some fresh cookies for you! We can't wait to see you again.
My teenage daughter just came back from a 3 night stay with her religious group. Upon check in the tub was covered with dark gray filth and hairs. One of the towels had a brown stain and odor. Upon complaining the staff handed out cleaning...More
This hotel was filthy when we stayed there. Checked in around 8:30 p.m. There was a loud motorcycle group outside in the front of the hotel so we could not pull into the hotel driveway to check in. Once we got into the room, we...More
Thank Adrea Y
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites New Orleans Airport SouthResponded 3 weeks ago
Hi Adrea Y,
Thank you for posting your comments. It sounds like we weren't able to deliver our usual standards of service and accommodations, especially with the room you were assigned. I am sorry for the letdown.
Your comments are not taken lightly and I...More
The staff at this hotel is fantastic! I wish I could give them a 10 out of 5. They genuinely care about the guests and want to make sure you are having a nice staff. The food is exceptional at breakfast and the bed/bedding were...More