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Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen

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2860 North Westport Drive, Port Allen, LA 70767
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Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen
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55 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed December 30, 2015 via mobile

My room was very dirty upon check in. No towels no shower curtain and my tv didn't work. Also had roaches in the room, told the front desk they said someone would spray the room. Never did. I tried to talk to a manager but she was incompetent and very rude. I got no help whatsoever from her just attitude... More 

Helpful?
Thank Joseph C
Monroe, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015

After driving from Huntsville, AL we decided to rest at this particular hotel for the night. Upon arrival I could tell the hotel was clean and the staff took pride in their job as the guy was in the midst of mopping the floor when we walked in. The young lady that was at the desk must have been new... More 

Helpful?
Thank Rutan196060
Berwyn, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2015 via mobile

Stopped here on way to New Iberia. First time staying in a Holiday Inn Express. Very happily surprised. Staff, room breakfast all exceeded my expectation. The breakfast was wonderful. Especially loved the pancake machine. Just press a button and in 1 minute 2 pancake roll out. And they were great tasting. Amazing.

Helpful?
Thank Dave H
Dallas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2015

Rooms are clean and reasonably quiet. Breakfast selection was good although for hot food, they only offered one choice of eggs all week (kind of an omelet with some kind of Mexican style filling). Otherwise, you had the normal choices of cereal, juices, yogurt, etc. Location of the hotel is convenient to expressways, yet not so close that the highway... More 

Helpful?
Thank Wally K
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2015

I stayed at this hotel on a business trip this week. I must say that the room was very nice. The bed was very comfortable and the air conditioning did it job nicely! The staff were exceptionally helpful the whole week. There is a full breakfast included, but not anything special for sure. It is right next to Interstate 10... More 

Helpful?
Thank Bruce W
Hunter Y, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen, responded to this review

Hello Bruce W! My name is Hunter Yeager and I am the General Manager of the Holiday Inn Express and Suites of Port Allen. Thank you for taking the time to review your recent stay with our property. We are so glad that our facility, location and amenities exceeded your expectations! We hope that you choose us again for future... More 

Missouri City, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2015

we stay here often when in town visiting with family. Our room has a king size bed with sofa bed. Includes a microwave, and mini fridge. Always a comfortable place to stay with a free breakfast in the large dining room,

Helpful?
Thank susie b
Newcastle, Oklahoma, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

We stayed here for pleasure. The hotel is nice and newer. The rooms are quiet and the beds comfortable. Breakfast is what you expect. However, I was looking forward to waffles and they serve pancakes at this location. There is a drive thru daiquiri hut within walking distance. However, it is closed Monday's. It is five minutes from Baton Rouge.... More 

Helpful?
Thank Candi W
Lake Worth, Florida
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2015 via mobile

After driving 12 hours, we just needed a comfy & clean bed. The walk in price was a bit steep but our phones were not cooperating so we just paid it. Room was huge! Everything was new & clean. Well worth the price. Staff was incredibly friendly and the breakfast was perfect for a grab & go.

Helpful?
Thank M2mbr
Level Contributor
3 reviews
5 of 5 stars Reviewed June 9, 2015

We had a wedding party to accommodate the first weekend of June, and we were so nervous since guests were coming from all over the country and world (destination wedding, as well!). Rayven and Mason were amazing- they went UP AND BEYOND for everything, including making sure all of our guests were comfortable in their rooms, placing the welcome baskets... More 

Helpful?
Thank Sonali P
Deven J, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen, responded to this review

Hello Sonali P.! My name is Hunter Yeager and I am the General Manager of the Holiday Inn Express and Suites of Port Allen, Louisiana. Thank you for taking the time to review your experience of our staff, services and accommodations. We are very pleased that we were able to provide you and your group with an outstanding weekend! We... More 

Houma, Louisiana
1 review
5 of 5 stars Reviewed May 18, 2015

I received excellent service from Mason and Rayven at the front desk. Both were so helpful to me and my kids during my stay. They signed me up for the rewards program which was so helpful. Enjoyed my stay at the Holiday Inn.

Helpful?
Thank Christy P
Zachary Y, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen, responded to this review

Hello Christy P! My name is Hunter Yeager and I am the General Manager of the Holiday Inn Express & Suites of Port Allen. Thank you for the rave review! I'm so glad Mason and Rayven exceeded your expectations and I will be sure to share your review with them. Again, thank you for the review and we hope to... More 

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