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See all 12 hotels in New Iberia

Candlewood Suites New Iberia

81 reviews
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Traveler (5)
Room & Suite (22)
Pool & Beach (2)
Overview
  • Excellent53%
  • Very good19%
  • Average14%
  • Poor6%
  • Terrible8%
Travelers talk about
“long term”(4 reviews)
“free laundry”(3 reviews)
“one night”(7 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
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Reviews (81)Write a Review
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All reviewslong termfree laundryone nightan extended stayon wednesdaysroom was cleangreat staywednesday nightstaff was very friendly and helpfulnice place to staychaintoastergymdeathreclinerlafayettelouisiana
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1 - 5 of 79 reviews
Reviewed August 1, 2017 via mobile

We checked in after a long road trip to visit family. We were unsure when we arrived but, it wasn't till we came back for the night we realized how filthy the room was. The carpet was disgusting, there was black mold by the window,...More

Thank Tammy K
Response from General M, Guest Relations Manager at Candlewood Suites New IberiaResponded August 3, 2017

Dear Tammy K, Thank you for taking the time to rate our hotel and to explain your experience. I do want to assure you and all other guests that we clean and sanitize our guest rooms following each guest stay. It is a very important...More

Hotel's Favorite
Reviewed February 26, 2017

Overall a good experience, I was here for 3 days. Free laundry is a plus. Great place to stay if you are working in the area. It was quiet and restful. it was close tot he major highway and had restaurants in the area.More

1  Thank TRBatlga
Response from Dana_Shirley, General Manager at Candlewood Suites New IberiaResponded March 2, 2017

Thank you so much for your review of our hotel. Our goal is to provide excellent service for extended stay guests and it looks like we were able to meet your needs. Should you need anything in the future please feel free to look us...More

Reviewed June 15, 2017 via mobile

I stayed in this hotel before and did not mind to stay there again, when the company put me there. Unfortunately, not everything improves with age. Though they changed some machines in the gym, only treadmills are working. Cleaning is done once a week, what...More

Thank OleCroc
Response from Dana S, General Manager at Candlewood Suites New IberiaResponded June 23, 2017

Good Afternoon, My sincerest apology for the issues you experienced during your most recent stay at our hotel. We do have a new treadmill but I've double checked on our equipment and everything seems to be in working order. Our cleaning schedule is done once...More

Reviewed May 20, 2017 via mobile

I have stayed only one night in this hotel as it was much cheaper that the HIE. Usually I don t like candlewood chain but this hotel made me change my mind. It is really quiet (further away from the highway) and it is free...More

Thank mass31
Response from General M, Guest Relations Manager at Candlewood Suites New IberiaResponded July 26, 2017

Dear mass31, Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you...More

Reviewed May 3, 2017

Spent one night on business here after a very long day. Nice kitchen setups in the room but no breakfast buffet provided. In the lobby there is a fairly good selection of food for sale at the canteen. Loud people and funky smell in the...More

Thank Consumer81
Response from Dana S, General Manager at Candlewood Suites New IberiaResponded May 5, 2017

Thanks for taking the time to write a review about our hotel. I do apologize for the loudness in the hallway where you were staying. Unfortunately, we don't have a breakfast with Candlewood Suites due to us being an extended stay hotel. As for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Details
Price range
$91 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
$91 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
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Traveler (5)
Room & Suite (22)
Pool & Beach (2)
Hotel & Grounds (28)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Stay away from the stairwells."
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"All of the rooms I have stayed in are great"
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"We attended a concert at the Cypress Bayou Casino. The casino was about 20 minutes of travel from this hotel..."
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"3rd Floor rooms are half nonsmoking & half smoking so hallway always smelled of ciggerette smoke."
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