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We checked in after a long road trip to visit family. We were unsure when we arrived but, it wasn't till we came back for the night we realized how filthy the room was. The carpet was disgusting, there was black mold by the window,...More
Thank Tammy K
Response from General M, Guest Relations Manager at Candlewood Suites New IberiaResponded 2 weeks ago
Dear Tammy K,
Thank you for taking the time to rate our hotel and to explain your experience. I do want to assure you and all other guests that we clean and sanitize our guest rooms
following each guest stay. It is a very important...More
Overall a good experience, I was here for 3 days. Free laundry is a plus. Great place to stay if you are working in the area. It was quiet and restful. it was close tot he major highway and had restaurants in the area.More
1 Thank TRBatlga
Response from Dana_Shirley, General Manager at Candlewood Suites New IberiaResponded March 2, 2017
Thank you so much for your review of our hotel. Our goal is to provide excellent service for extended stay guests and it looks like we were able to meet your needs. Should you need anything in the future please feel free to look us...More
I stayed in this hotel before and did not mind to stay there again, when the company put me there.
Unfortunately, not everything improves with age.
Though they changed some machines in the gym, only treadmills are working.
Cleaning is done once a week, what...More
Response from Dana S, General Manager at Candlewood Suites New IberiaResponded June 23, 2017
My sincerest apology for the issues you experienced during your most recent stay at our hotel. We do have a new treadmill but I've double checked on our equipment and everything seems to be in working order. Our cleaning schedule is done once...More
I have stayed only one night in this hotel as it was much cheaper that the HIE.
Usually I don t like candlewood chain but this hotel made me change my mind.
It is really quiet (further away from the highway) and it is free...More
Response from General M, Guest Relations Manager at Candlewood Suites New IberiaResponded 3 weeks ago
Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you...More
Spent one night on business here after a very long day. Nice kitchen setups in the room but no breakfast buffet provided. In the lobby there is a fairly good selection of food for sale at the canteen. Loud people and funky smell in the...More
Response from Dana S, General Manager at Candlewood Suites New IberiaResponded May 5, 2017
Thanks for taking the time to write a review about our hotel. I do apologize for the loudness in the hallway where you were staying. Unfortunately, we don't have a breakfast with Candlewood Suites due to us being an extended stay hotel. As for the...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$75 - $101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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