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Holiday Inn Express Hotel & Suites Natchitoches

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5137 University Parkway, Natchitoches, LA 71457
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Holiday Inn Express Hotel & Suites Natchitoches
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79 Reviews from our TripAdvisor Community

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Palestine, Texas
Level Contributor
98 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Miranda is the sweetest young woman always smiling and happy,Debbie the lady serving breakfast always has a smile on her face.Donna and Selina upstairs housekeeping was very friendly and quiet since I was back working nights.But my favorite of all is Daisy she is an adopted dog of the hotel and sleeps in the front opening!I bought her treats and... More 

Helpful?
Thank IslaholicIslamujeres
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

This place was adequate. Nothing fancy just ok. In their defense we accidentally booked a smoking room so of couse it was smokey. The breakfast was ok but the location was good. Staff at the front desk were friendly.

Helpful?
Thank Stephen F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Stephen F, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you have found our hotel staff friendly. Although you only found our hotel to be at its average best, your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement in... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

Check in was fast.friendly front desk. BEST HOT BREAKFAST EVER!!! And the lady who was serving breakfast was so sweet and kept the food full and the dining room spotless! Nice clean rooms. Would love to stay again!!

Helpful?
2 Thank Vanessa P
Broken Arrow, Oklahoma
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 24, 2015

We were greeted when we walked through the door. Matt got us checked in quickly and answered all our questions. When we came back downstairs to go to dinner, Matt helped us with a phone problem and gave us suggestions on where to eat. He was a very good representative for Holiday Inn.

Helpful?
3 Thank Dawnelle L
Dallas, Texas
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 12, 2015

Went to Natchitoches for a zydeco fest and stayed here using Holiday Inn points. The hotel has clean, standard rooms with a larger style bathroom. The room was quiet and the WIFi was free. The breakfast was better than expected. All in all, a good place to stay with quick access to the downtown. Would stay here again when in... More 

Helpful?
1 Thank Mike H
Whitehouse, Texas
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 5, 2015

When we come to Natchitoches for weekend visits we stay here, but this location is starting to show its age. Without looking too closely, you’ll notice areas that need a little touch up, clean up and re work. I now consider this location Average…down from Excellent about a year ago. Nothing that will prevent us from a future visit to... More 

Helpful?
1 Thank John R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear John R, Thank you for taking the time to write a review about your stay with us. We appreciate you choosing our hotel whenever you visit Natchitoches. However, we regret that your stay was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our hotel condition. We give the utmost importance to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

We were greeted by two of the hotels very own dogs. Clean and friendly hotel. My wife and I were stopping for the night and needed something clean, Cheap and cozy. Rooms were neat and spacious. We had a single bed king-size and could of played twister on the floor with 5 people easy. Breakfast was serviced by a very... More 

Helpful?
1 Thank Chris T
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Chris T: Thank you for the five star review! I am glad to see you and your wife had a very pleasurable stay. Come see us again soon! Best Regards, Jay Sharplin More 

Oklahoma City, Oklahoma
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 20, 2015

It was like most Holiday Inns, but sometimes you never know. Our room was clean and comfortable. Bathroom was clean and a good size. My family says I am a little ocd because I always go through the room spraying Lysol and I wipe the entire bathroom down with Clorox wipes. This room appeared to be clean. The breakfast was... More 

Helpful?
1 Thank lovinlife H
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Loveline H: Thank you for the positive review. Your comments have been passed to our breakfast host and noted. Again, we hope to see you on your next trip to Natchitoches. Best Wishes, Jay Sharplin More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 19, 2015 via mobile

Consistent with other Holiday Inn Express hotels where we've stayed. Front desk crew was friendly and helpful. Room was small but clean and modern. My kids were bummed there was no indoor pool as it was too cold for the outdoor one. Breakfast was good. We would stay here again.

Helpful?
1 Thank Kim B
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear KimB: Thank you for the positive review. The weather is warming and we plan to open our pool up in the next couple weeks. Please come see us again! Best Regards, Jay Sharplin More 

McKinney, Texas
Level Contributor
551 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed March 18, 2015 via mobile

I stay at a lot of hotels during the year and I must say, the room here seemed small and cramped compared to other hotel rooms. However, the room was clean and the bed was comfortable. The decor in the entry way was modern looking and inviting. The front desk staff seemed stoic and unfriendly. The complimentary breakfast was good.... More 

Helpful?
1 Thank DDay1959
Jay S, Owner at Holiday Inn Express Hotel & Suites Natchitoches, responded to this review

Dear Dday1959: Thank you for taking the time to give your feedback on Holiday Inn Express Natchitoches. Your comments have been noted. I hope you stay with us again in the future. Have a great week. Best Wishes, Jay Sharplin More 

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