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Residence Inn Monroe

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Residence Inn Monroe
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Louisiana
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice property with clean, well appointed rooms. I had a one bedroom suite and it had plenty of space. It also had a full size refrigerator. There are different buildings and you must have a room key in order to enter the building. They had a really good breakfast too. The breakfast staff was nice, friendly and... More 

Helpful?
Thank C P
Rockwall, Texas
Level Contributor
167 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Surely the Residence Inn license calls for some level of modernization through the years as owners and investors reap profits. This hotel has worn out furniture, carpet and facilities. They did have a new lobby...but, no one sleeps or showers in the lobby. The lobby is for the employees. Other than breakfast, which is 30 minutes of a 12-14 hour... More 

Helpful?
Thank dcseny
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for letting us know about your stay. The insight you have provided will help us focus our efforts to some areas we may be overlooking. Some of the issues you brought up have been addressed or will be addressed very soon. I am also very excited to let you know we are rolling out a new breakfast program... More 

New Orleans, Louisiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We recently stayed at this hotel and the management seems committed to making guest visits very positive. We especially noticed this in quick responses to requests for fresh coffee, help carrying things to the room, and an additional roll-away bed. I am not familiar with the alternative options in Monroe, but I would feel comfortable staying there again and choose... More 

Helpful?
Thank J S
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for the positive feedback. My staff and I appreciate that you took the time to let us know what we are doing right. More 

Shreveport LA
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Location is excellent, adjacent to mall, airport and many restaurants. Staff is friendly, eager to help. Rooms are large, not confining at all. Good example of a Marriott residence in which is the type I prefer. Free breakfast is very good, lots of choices and well tended by the staff.

Helpful?
Thank Steve S
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for taking the time and letting us know what you appreciated about your stay. More 

Dallas, Texas
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 18, 2016 via mobile

Loud. Bright lights in parking lot. Uncomfortable bed. Lots of nighttime activity. Hard to sleep with all that going on. Needs more insulation in the walls to keep noise down. They did have nice Paul Mitchell toiletries though. Kitchenette is nice.

Helpful?
Thank uscchic
Trey L, General Manager at Residence Inn Monroe, responded to this review

I am very sorry to hear about your experience at my hotel. I know it doesn’t help much now but in the future please call the desk in regards to other guests being loud. We want our guest to be able to relax comfortably and understand that if one guest is being disturbed that there are probably others. We would... More 

Travelers are raving about these Monroe hotels

1 review
1 of 5 stars Reviewed July 7, 2016 via mobile

The staff is very friendly. The room seemed ok until we pulled out sofa bed - it was all springs and the sheets were dirty. The pool was not clean and "mart" by front desk was half empty. Next time we will keep driving the addl 5 hours until we get home!

Helpful?
Thank Dina W
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for letting us know where we could have been better. The issues you experienced have been addressed and will continue to be. More 

Level Contributor
10 reviews
1 of 5 stars Reviewed June 19, 2016 via mobile

The only thing good about this hotel was the staff at check in. We did not arrive until Late and our Rooms was still not clean, the little at the front counter went and helped house keeping attempt to clean our room. She was the great thing about this hotel. The owners need to have their Marriott brand taken away.... More 

Helpful?
Thank Dustinmarchand
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for letting me know about the issues with your stay. Please contact me directly when you have a moment to discuss a little further. Trey Leoty GM 318-387-0210 More 

Grapevine, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 13, 2016

We reserved 2 rooms for our return from an extended vacation. It was pet friendly and a Marriott property so we thought it was a win-win. Wow, were we disappointed! The room were so musty and the carpet was quite dirty. The fridge smelled strongly of garlic and there were old candy wrapers thrown beside the bed in one room.... More 

Helpful?
Thank sandyrmac
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for letting us know about your stay. We are working to correct the issues you described and providing better service. More 

Chattanooga, Tennessee
1 review
1 of 5 stars Reviewed May 29, 2016 via mobile

Tried this hotel based on reviews about pet-friendliness. The room is filthy. Floors are too gross to walk on without shoes, torn carpet, greasy/dirty countertops. Probably clean sheets but with old stains. Only staying here because too tired to move. Keeping all luggage away from bed and thoroughly cleaning everything so we don't bring home any creepy crawlies. Marriott should... More 

Helpful?
Thank Flummers
Trey L, General Manager at Residence Inn Monroe, responded to this review

Thank you for sharing your insight on your stay. My staff and I work very hard to provide great service and clean comfortable rooms. It is very disappointing to see we were not up to our standards for your room. I will be sharing your review with my staff in our morning huddle and working with them to correct the... More 

Dry Prong, Louisiana
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

Very nice set up, spacious rooms, pool, basketball hoops, friendly staff and very reasonable rate right on the parking lot of the mall. Love the Belk store next door. Good bit of restaurants nearby, movie theatre. You can't beat that. We are spending the weekend here, kids are loving it. They have just about everything they need for them

Helpful?
Thank Tapas S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Monroe

Address: 4960 Millhaven Rd, Monroe, LA 71203-9056
Location: United States > Louisiana > Monroe
Price Range: $147 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Monroe 3*
Number of rooms: 66
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Also Known As:
Residence Inn Monroe Hotel Monroe
Monroe Residence Inn
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