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Residence Inn Monroe

4960 Millhaven Rd, Monroe, LA 71203-9056
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Guests1 room, 2 adults, 0 children
Residence Inn
$119
$107
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$119
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Free cancellation until 09/27/19
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Agoda.com$107
Expedia.com$119
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Traveler (27)
Room & Suite (19)
Dining (5)

About

Location
Cleanliness
Service
Value
Experience the meeting point of comfort and convenience when you stay at Fairfield Inn & Suites Pecos. Providing easy access to Maxey Park Zoo and Memory Lane Car Museum, our hotel is the premier location for exploring the city in style. Get a good night's sleep inspired by our plush bedding, then take care of your business commitments using our complimentary high-speed Wi-Fi and ergonomic workstations. You can also visit our business center for access to services such as copy, fax and overnight delivery/pickup. In the morning, visit our complimentary breakfast buffet for a variety of hearty and healthy options, or wake up by getting a quick workout in at our fitness center with cardio equipment and free weights. After your eventful day, escape the Texas heat by taking a refreshing dip in our outdoor pool. At Fairfield Inn & Suites Pecos, you're our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Breakfast buffet
Vending machine
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Kitchenette
Flatscreen TV
Microwave
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Hotel links
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Location

Full view
54Somewhat walkable
Grade: 54 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
137Reviews3Q+A31Room tips
Traveler rating
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Popular mentions
We stayed at the Residence Inn this Labor Day weekend and the service was outstanding. The staff is very professional and friendly. The rooms were very clean and the beds were delightful. The outside pool is conveniently located in the center of the hotel and even though it was very hot; there was shade and a cool breeze. Definitely, will stay here again.
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This Residence Inn is located conveniently near the interstate and a large shopping area with many chain restaurants, and is also less than ten minutes from the airport. The room was fairly clean and I had ample space. There might be some updates needed to make this place a little nicer. I would probably stay here again, but there are other options in the immediate area.
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Response from Roving22121126145, Manager at Residence Inn Monroe
Responded Jun 26, 2019
Dear Guest, Thank you for your review and choosing to stay at our hotel. At Residence Inn our staff is always seeking new ideas and updates to better serve our guest. I hope your next stay reflect that improvement. Please don't hesitate to call us if there's anything we can help you with. Thanks,
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I should have known...I was in the hotel shuttle with a bunch of the airline crew. When the shuttle stopped at the residence inn, I was the only one who got off. Everyone else was going to spinghill suites, which I will do next time. This hotel is bad. It would have gotten a 1, except the staff wasn't too bad. So, why should you skip this place? First, as others have said. It's next to the train tracks, not like they are close, imagine watching tv at night and your couch shakes as the train passes. Second, when I showed up, the first room they gave me was dirty. The beds were made yes, but there were muddy footprints in the bathrooms, the toilet needed to be cleaned, there were legs of some large bug under the shower track, and something ran across the floor. So they switched my room. Oh, forgot to mention there was a random couch in the hall way..??? My second room was better...I had to turn off the air conditioner because it was so loud. There was still hair in the shower. Why did I stay? I was afraid they would charge me if I left. I spent most of my non sleeping time out of the hotel. And the bed was really hard. Even the exercise room was dirty, so I ran outside. The breakfast was what you would expect, nothing exceptional. Oh and Marriott is all about the environment, but when I went into my room every light and every tv was on. I get you are trying to be welcoming, but... So, to sum it up, just go somewhere else.
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Response from Roving22121126145, Manager at Residence Inn Monroe
Responded Jun 16, 2019
Hello, Thank you for taking the time to give us your feedback of your stay with us. I am very disappointed to hear that your stay wasn't our normal Marriot standards. Your concerns will be addressed with the team in an effort for improvement. Apparently we dropped the ball during your stay. This is not the typical feed back that the Residence Inn expect to received from our guest. We do take pride into keeping our hotel clean and catering to our guest. If you're traveling to the area again please dont hesitate to call us. Please allow us a second chance to make your stay a positive memorable moment. Thanks for choosing to stay with us. Sincerely, Nicole Towns Assistant General Manager
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The hotel is clean. It is in a Great location. The Pecanland mall is within walking distance. There are a lot of restaurants close around. Poor customer service from manager and morning shift on Friday, May 17th. The evening clerk did an awesome job.
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Response from Trey L, Front Office Manager at Residence Inn Monroe
Responded May 20, 2019
Hello MichellebP2647QU, I want to extend my sincere apologies for the negative experience that you had at our hotel. At Residence Inn we pride ourselves on giving 100% everyday. We do our best to train each all of our staff how to properly handle our customer's needs. I want to thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. I'm glad that our night clerk was able to give you a positive experience, for this is expected from the entire staff. Thanks for choosing to stay at Residence Inn and I hope you would allow us a second chance to make your entire stay a positive one. Sincerely,
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We stayed here in the 2 bedroom/2 bath suite for 1 night on the way to Orange Beach, AL. The hotel is easy to get to and close to lots of restaurants. The front desk staff and breakfast staff were some of the most friendly hotel staff we have ever encountered! They actually seemed like they cared about their jobs and guest experience which is not always the case currently. Our suite was clean and suited our family of 2 couples and 1 toddler well. There was a train but the noise did not bother us after bedtime. There is a basketball court and the front desk provided us with a ball. Breakfast was decent with hot and cold options. We all felt like they appreciated us staying there and if ever in the area, I would definitely stay here again!
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PRICE RANGE
$123 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn monroe hotel monroe, monroe residence inn
LOCATION
United StatesLouisianaMonroe
NUMBER OF ROOMS
66
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