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Courtyard New Orleans Metairie

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Courtyard New Orleans Metairie
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199 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Tupelo, Mississippi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed one night in this hotel in June 2016. The room was modern and tastefully decorated, and extremely comfortable. The staff was friendly and helpful as I was checking in and checking out. I had dinner at the Bistro, and was pleased to find a hummus plate that was a great vegetarian option. The lobby was a pleasant place... More 

Helpful?
Thank KindaSortaMaybe
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let everyone know about your recent stay. We are glad to hear that you enjoyed your experience while in the city. I am happy to hear that we were able to offer a food option that satisfied your needs. I will definitely let the staff know to keep up the hard work that... More 

Austin, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Room is spacious enough, clean, and comfortable. Although our stay was brief, everything was excellent. Check in was fast and easy. Not a lot of eating options close by, but there are many within a short drive. Free wifi!

Helpful?
Thank BillC_ATX
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your previous stay while in the Metairie area. I am delighted to know that we were able to accomplish our goal of you leaving with a lasting impression of our hotel. It is our goal to keep people coming back by wowing them with our service and... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

If you travel to New Orleans this is the BEST place to stay. The location is just off of I-10 and minutes for Downtown New Orleans. The Staff is friendly and always willing to answer any questions. Crystal at the front desk is so helpful and courteous. I have stayed at this location several times and always enjoy coming back.... More 

Helpful?
Thank Ona L
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time out of your day to let us know how your stay went. I am so happy that you enjoyed yourself while you were here with us. We are so proud that Crystal and the staff took such great care of you and made you feel at home. We strive to make every... More 

Arkansas
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A typical CbyM... Nice lobby-- nice Bistro (although it always seems overpriced-- why can't they provide a breakfast when you're paying close to $200 a night?!?!)-- nice room. Clean...Only complaint is the bed was not real comfortable.

Helpful?
Thank bigred
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for letting us know how your visit to our lovely hotel was! We do have a nice Bistro opened daily both for breakfast and dinner as well. Unfortunately, it is not part of Courtyard standards to provide complementary breakfast to our guest, however, there are plenty of choices for you to still enjoy a nice meal while staying... More 

Austin, Texas
Level Contributor
406 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently spent one night at this property after a long road trip. We selected the hotel due to price and proximity to the airport as we were meeting someone flying in to Louis Armstrong New Orleans airport late and needed to pick them up for the first night. We then moved into New Orleans proper for the rest of... More 

Helpful?
Thank rustycat83
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for taking the time to let us know about your recent stay with us! As you mentioned in your review, our proximity to the airport and the New Orleans metropolitan areas, make us a great spot for guest looking to enjoy our city but still be away from the hectic life of the French Quarter and... More 

Alpharetta, Georgia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 24, 2016

We stayed here for a few nights on a recent trip with the family for a college visit. Overall we were very pleased - the rooms were clean, good sized, comfortable, staff was friendly and the location proved to be fairly central - we found the back way into the Garden District especially useful. We particularly liked keeping our children... More 

Helpful?
Thank Bill M
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Dear guest, thank you so much for taking the time out of your day to share your experience of our hotel and services with us! I am pleased to know that the hotel location and rooms were able to make you and your family feel comfortable during your visit to our unique, one of a kind city! Our location is... More 

Trussville, Alabama
Level Contributor
179 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

Our stay was good. Better than any stay in New Orleans area. The Bistro is pricey for what you get. Room was not as clean as I like to see. Hair in bed, urine around toilet. We had confusion when checking in. Booked online but there were no vacancies even though I got a confirmation email. They were very helpful... More 

Helpful?
Thank Cindy2468
VilmaP2001, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. Please rest assure, that the issues you encountered during your stay have been shared with the appropriate departments within the hotel to make sure they were isolated issues and that we correct them moving forward. I am glad we were able to accommodate... More 

Helena
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 19, 2016

Used free Marriot rewards certificate at this location, after a storm made us change plans. Nice courtyard property. clean guest rooms, view of parking lot. check in easy. Easy drive to the quarter, parked at the casino.

Helpful?
Thank bayoubarrel
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you so much for your kind review! Our location is one of our best features - close enough to all the action, but far enough away to enjoy some peace and quiet too. Thank you for your loyalty to Marriott. I am glad we were able to make an unexpected stay a pleasurable one. I hope that you will... More 

Dothan, Alabama
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2016

Excellent location and safe. Very well maintained property with excellent staff. Very courteous and helpful. One of my favorite places to stay. The decor is updated and very well kept, inside and out.

Helpful?
Thank theallygator
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for taking the time to let us know about your recent stay. We are happy that you enjoyed the hotel and staff while your travels brought you to our wonderful city. I will let the staff know about your comments. We hope that when you come back to the city, you decide to come back and see us. More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed June 12, 2016

Excellent from booking forward. Thank you Demetrice for the super smooth check-in. Billing was as stated upon booking. Rooms are great. Housekeeping was excellent. Really nice lobby with lots of seating. They have Starbucks. Food is available almost all day long and is excellent. Everyone is really service oriented. All the staff was very friendly. No hitches, no hassles. Quiet.... More 

Helpful?
Thank Fatcat3936
Brandon C, Manager at Courtyard New Orleans Metairie, responded to this review

Thank you for letting us know about your recent stay. We are glad to hear that you enjoyed our location and amenities offered. I am so pleased to know that our team was able to help you and made you feel welcomed. I will make sure that Demetrice is recognized for all of her efforts as well as the entire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard New Orleans Metairie

Address: 2 Galleria Blvd, Metairie, LA 70001-2081
Location: United States > Louisiana > Metairie
Price Range: $120 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New Orleans Metairie 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard New Orleans Metairie Hotel Metairie
Courtyard Metairie
Metairie Courtyard
Metairie Marriott
Hotel Style:
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
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