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    Extended Stay America - New Orleans - Metairie

    3300 I-10 S. Service Rd. W., Metairie, LA 70001
    +1 877-432-9997
    Hotel website
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    Lowest prices for your stay
    10/29/2017Check In 10/30/2017Check Out
    1 room, 2 adults, 0 children
    $90
    $90
    $90
    Traveler (26)
    Room & Suite (18)
    Dining (2)
    Overview
    • Excellent19%
    • Very good34%
    • Average20%
    • Poor11%
    • Terrible16%
    Travelers talk about
    “own meals” (2 reviews)
    “hot water” (5 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - New Orleans - Metairie
    Special Offer: Save up to 10% TODAY!
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
    • Check booking site for details
      $90
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      $90
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    View all 15 deals
    Write a Review
    Reviews (96)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 94 reviews

    Reviewed 1 week ago

    We were check in for 2 rooms with children. They ask you to sign a paper to not smoke in the rooms (we are all no smokers and athletes) and entering the rooms they were full of smoke and a smell of ... something else...More

    Thank CJ S
    Response from 00esa, Manager at Extended Stay America - New Orleans - MetairieResponded 1 week ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

    Hotel's Favorite
    Reviewed July 6, 2017

    If you don't want to be in downtown this hotel is very good option. Room was very clean and spacious and the hotel itself wasn't that far from the downtown...maybe some 15 minutes drive and I caught peak hour..so not bad at all. I mean,...More

    Thank Marija Z
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded July 8, 2017

    Marija, it was a pleasure to have you as our guest at Extended Stay America - New Orleans – Metairie and we are delighted you were able to bring your 4-legged family member, too. We love taking care of our guests, and we are happy...More

    Reviewed September 10, 2017 via mobile

    I want to complaint about the worst customer service that I have ever received... The name of the employee is Billy Mcfadden and he is believe it or not the general manager of the hotel. After a 20 hours drive from Miami to New Orleans...More

    Thank Miguel H
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded September 11, 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed September 5, 2017

    The Manager a male was the rudest person I have ever encountered in my 40 years plus of professional travel. I would fire him at the drop of a dime before I allowed him to ruin my business. I am a retired Travel Manager and...More

    Thank gogo_blondee04
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded September 8, 2017

    We are extremely sorry for the issues you encountered which led to a disappointing stay. To be exceptional in customer service comes first on our priority list, but we sincerely apologize this was not your experience. Your feedback is of utmost value, and we will...More

    Reviewed August 19, 2017

    Billy - GM, Amber, Angela, Bridget, Pam and John are a remarkable team who are connected and committed to providing excellent customer service. I was treated me more like family and less like a guest.More

    Thank synceremaria
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded August 19, 2017

    Thank you so much for this awesome review of Extended Stay America. Making you happy makes us happy! We are glad that everything went so well during your stay and that our staff made for a memorable experience. I will your wonderful compliments with my...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $88 - $240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotels.com, Expedia, Orbitz, Travelocity, Cheap Tickets and Hotwire so you can book your Extended Stay America - New Orleans - Metairie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Extended Stay America Kenner ,
    • Kenner Extended Stay ,
    • Extended Stay Metairie
    Add Photo Photos
    Traveler (26)
    Room & Suite (18)
    Dining (2)
    Hotel & Grounds (14)
    Bathroom (2)
    Nearby
    Sponsored by:
    Holiday Inn Metairie New Orleans Airport
    292 reviews
    .23 miles away
     
    Best Western Plus Landmark Hotel & Suites
    441 reviews
    .30 miles away
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,482 reviews
    .40 miles away
     
    Plaza Suites of Metairie
    26 reviews
    .09 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    klmcgovern1
    June 29, 2017|
    AnswerShow all 2 answers
    Response from Howard S | Reviewed this property |
    I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
    0
    Votes
    Room Tips
    "drug, danger, dirty, rude, unprofessional"
    Read review
    "friendly staff, clean room, grab and go breakfast, location, kitchen, housekeeping"
    Read review
    "Quiet, nice, spacious room"
    Read review
    "Just stay away unless you have no choice for a cheap hotel with kitchenette"
    Read review
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