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    Extended Stay America - New Orleans - Metairie

    3300 I-10 S. Service Rd. W., Metairie, LA 70001
    Hotel website
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    7/30/2017 7/31/2017
    $81
    $81
    $81
    Traveler (26)
    Room & Suite (18)
    Dining (2)
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    Overview
    • Excellent19%
    • Very good35%
    • Average21%
    • Poor11%
    • Terrible14%
    Travelers talk about
    “own meals” (2 reviews)
    “hot water” (5 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - New Orleans - Metairie
    Special Offer: Save up to 10% TODAY!
    Hotel deals
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,399 reviews
    #2 of 22 hotels in Metairie
     
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    #1 of 22 hotels in Metairie
     
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (92)
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    1 - 5 of 90 reviews

    Reviewed 1 week ago

    BED BUGS! I thought bed bugs could not be seen with the naked eye. I was wrong. I saw them in my bed. Once you walk in the place looks decent for the $67 fee. I took a nap on my bad with the lights...More

    Review collected in partnership with Extended Stay
    Thank U1791NHjustinl
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 1 week ago

    Thank you for being our guest and for kindly taking the time to share your feedback. We hope you will accept our apologies for your disappointing experience and for falling short of your expectations. We are proactive with ensuring guest comfort and take immediate action...More

    Hotel's Favorite
    Reviewed 4 weeks ago

    Great place to stay. Eat in (cooked blue crabs bought from the seafood market in Westwego) ... quiet so you can recover from a night on Bourbon Street.. staff was responsive to all our needs.. dishes and silverware were available, so no paper plates and...More

    Review collected in partnership with Extended Stay
    1  Thank Howard S
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 4 weeks ago

    Thank you for your fabulous review of Extended Stay America - New Orleans - Metairie. We are delighted to read you liked our attentive service and your room with a kitchenette. It was a pleasure to have you as our guest, and we hope to see...More

    Reviewed 2 weeks ago

    If you don't want to be in downtown this hotel is very good option. Room was very clean and spacious and the hotel itself wasn't that far from the downtown...maybe some 15 minutes drive and I caught peak hour..so not bad at all. I mean,...More

    Thank Marija Z
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 2 weeks ago

    Marija, it was a pleasure to have you as our guest at Extended Stay America - New Orleans – Metairie and we are delighted you were able to bring your 4-legged family member, too. We love taking care of our guests, and we are happy...More

    Reviewed 2 weeks ago

    Front Office Staff is outstanding but every other outlet is horrible. They start construction at 7 AM on Saturdays, housekeepers have horrible attitudes when you ask for towels or toiletries and they have roachesMore

    Review collected in partnership with Extended Stay
    Thank taniesha b
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 2 weeks ago

    Taniesha, thank you for letting us know about your stay. We sincerely apologize for the service and housekeeping issues you experienced and the inconvenience they caused. To make sure this does not happen again, I am actively working with my team to improve our guest...More

    Reviewed 3 weeks ago

    Good stay...we had an excellent time...NOLA is such a fun place..don't be afraid to go there...my reason for being there was a joyous occasion...Cousin is staying there hoping for a liver transplant..she will die otherwise and I am thankful to be able to visit with...More

    Review collected in partnership with Extended Stay
    Thank jennygU2498UP
    Response from 00esa, General Manager at Extended Stay America - New Orleans - MetairieResponded 3 weeks ago

    We appreciate your review of your recent stay at Extended Stay America - New Orleans – Metairie during your loved one's medical procedure. We are glad you found our hotel quiet and clean, and our staff friendly and courteous. Thank you for your recommendation, and...More

    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,399 reviews
    #2 of 22 hotels in Metairie
     
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $76 - $146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Hotels.com, Priceline, Orbitz, Booking.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - New Orleans - Metairie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Kenner Extended Stay ,
    • Extended Stay America Kenner ,
    • Extended Stay Metairie
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    Traveler (26)
    Room & Suite (18)
    Dining (2)
    Hotel & Grounds (14)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    klmcgovern1
    June 29, 2017|
    Answer Show all 2 answers
    Response from Howard S | Reviewed this property |
    I spent most of my time in the French Quarter.. access to the interstate is close for a 10-15 minute ride to downtown New Orleans (tip: I go to Harrah's Casino to play the slots and tables.. get the rewards card put it in... More
    0
    Votes
    Room Tips
    "Quiet, nice, spacious room"
    Read review
    "Just stay away unless you have no choice for a cheap hotel with kitchenette"
    Read review
    "We haven't had a bad room yet."
    Read review
    "The wi-fi is horrible and hot water almost non-existent."
    Read review
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