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Holiday Inn Metairie New Orleans Airport

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2261 N. Causeway Blvd, Metairie, LA 70001
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251 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Metairie New Orleans Airport
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Showing 244: English reviews
Houston
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2016

Other reviewers mentioned noisy room, electrical outlets not working and air conditioning problems. We had all 3 problems. The people at front desk are friendly and the room upon first glance looks nice. The bed was comfortable however we had an air conditioning vent(very close to the bed - on the wall) blowing directly on our faces all night and... More 

Helpful?
Thank Arleen1Houston
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Arleen1Houston, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be comfortable. However, we would like to apologize for the inconvenience caused by the noise level during your visit and for falling short of your expectations regarding our electrical outlets and air-conditioning... More 

Searcy, Arkansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2016

I'm not sure where att the negative reviews are coming from, but our stay at this hotel was great. The room was big, clean, and exactly what we needed. The hotel doesn't look like much on the outside, but once you step inside you will see a modern decode and a wonderful staff. The front desk representatives always made sure... More 

Helpful?
Thank Christopher S
New Orleans, Louisiana
Level Contributor
2 reviews
2 of 5 stars Reviewed May 6, 2016 via mobile

The photos online were very misleading. The hotel is very outdated! I went there to get ready for my wedding and I had the king suite, which was still very small. It's a good place to go if you just need a nap from being on the road but other than that, it was a waste of money! Very disappointed.

Helpful?
Thank Megs199025
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Megs199025, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations due to the dated condition of the hotel. Kindly accept our sincere apologies for any inconvenience it may... More 

Tulsa, Oklahoma
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 26, 2016

Toilet stopped up immediately, air conditioning did not work, hair in the bathroom and carpet needs replaced (totally disgusting). Bed was comfy and linens were fine except for a spot on the Cover in the Middle not sure what that was, didn't bother with it just for a one night stay. TV was great to catch up on all the... More 

Helpful?
Thank LilWeezy2013
Dunlap, Tennessee
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 2, 2016 via mobile

I have stayed at this hotel many times previously as I work in the area 3-4 times a year and it's usually just convenient. Given the past positive stays that I have had I am hesitant to brow beat this hotel too much over this past stay that was abysmal, especially since some of this was beyond their control. BUT....... More 

Helpful?
1 Thank ThatPilotTech
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear ThatPilotTech, Thank you for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience during your recent stay. It is in our continued efforts to maintain and improve our amenities and services in order... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 13, 2016 via mobile

Me and my family came during spring break of 2016. The room smelled and the bathroom didn't even work. They didn't clean our rooms the whole time we were here. The AC didn't cool at all. The food wasn't incredible either. The fridge didn't work. It was not cooling properly. The only good thing about it was the location wasn't... More 

Helpful?
Thank Ahmed S
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Ahmed S, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for not living up to your expectations regarding our room condition and amenities. We also regret that your dining experience was less than... More 

1 review
5 of 5 stars Reviewed March 11, 2016 via mobile

Every time I stay here, my stay is always above exceptional. The staff here is very accommodating and restaurant has the most amazing food. I find myself, comparing a lot of other full service holiday inns to this location, due to how greatly they honor their IHG members.

Helpful?
Thank Robert R
Phoenix, Arizona
Level Contributor
4 reviews
4 of 5 stars Reviewed March 10, 2016 via mobile

I've had a wonderful time staying at the Holiday Inn in Metairie. The staff has been outstanding in taking care of the needs of my family! They have exceeded our expectations and we would definitely consider staying again, when we come into town.

Helpful?
Thank Jeff G
HIMetairie, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings jeff G thank you for staying at the holiday inn metairie. we are happy to hear that you enjoyed your stay here with us. we do appreciate your business and please do come back again. hotel staff More 

Litchfield Park, Arizona
Level Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed March 2, 2016 via mobile

This hotel doesn't try as it can be sure of business since so many travel agents book it for nights before or after cruises. A fine lobby leads to shabby rooms that are in need of updating. No towels were in the room and thirty minutes after asking we finally got some. Attached restaurant was good for breakfast. Discount available... More 

Helpful?
1 Thank RepUSA
HIMetairie, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetings RepUSA Thank you for staying at the Holiday Inn Metairie. We do apologize for any inconvenience we may have caused you during your stay with us. Hotel Staff More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 29, 2016 via mobile

The room was nice despite other reviews about how old it was. There was nothing wrong with my room however the room keys were deactivated twice while during my. This was very frustrating and no one could tell us why. I'm aware of how to secure a key card for it to remain activated. There are no movie selections. We... More 

Helpful?
1 Thank D504
HIMetairie, Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Greetrings D504 Thank you for staying at the holiday inn metairie. We do appreciate your observations of our hotel and we strive everyday to improve. Please come back and visit us again. Hotel Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range: $103 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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