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Holiday Inn Metairie New Orleans Airport

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Holiday Inn Metairie New Orleans Airport
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254 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Arlington, Texas, United States
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

I have been staying here for the past couple of years and it's always the same decent hotel. If you are looking for new and modern then this isn't for you. It's an older hotel and it shows its age but it's not a bad hotel. The staff is friendly and always helpful. The restaurant has good food and a... More 

Helpful?
Thank Andy B
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My stays in this hotel have been related to business trips. The front desk has always been polite and helpful. The rooms have been clean and quiet. They upgraded some of the flooring in the last year and a half or so, and there seems to be a desire to keep the property nice. The hotel restaurant needs improvement, and... More 

Helpful?
Thank Vanessa d
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Vanessa d, Thank you for choosing to stay with our hotel during your business trips. I appreciate your positive feedback about the wonderful staff and nice room accommodations. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comments regarding... More 

Irmo, South Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had a group of 45 to visit this hotel and it was clean and well organized. The breakfast was good as well as the hotel resturant. Shuttle service was provided for the group and was appreciated because the hotel is located about 6-7 miles from downtown. The rooms were clean and i have no complaints except the price should... More 

Helpful?
Thank GrownSexyTravelGroup
West Yellowstone, Montana, United States
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

Staff was amazing! Friendly and helpful in every way! Room was clean and everything was in working order. We used the laundry and machines worked well. Cost of doing laundry was very fair. Pool area was pleasant. Only complaint was breakfast was expensive for what selection was available. Dont miss the chance to eat at the Gumbo Stop next door.

Helpful?
1 Thank Kimberly B
Oklahoma City
Level Contributor
211 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed July 8, 2016

arrived here on our way to gulf vacation - lobby was overcome with kids for some convention upon arrival - reservations for 2 nights - first thoughts were this is too much - no control in the lobby area - 5 guests but only 4 sets of towels in room - had to order more towels each night - tub... More 

Helpful?
1 Thank shirmart
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear shirmart, Thank you for taking time to post a review of our property. While I am pleased with the fair ratings you have given particularly highlighting the quality of sleep you have had, I am sorry for any inconvenience you experienced due to the overall level of service our hotel staff members, may have fallen below your expectations. Nonetheless,... More 

Biloxi, Mississippi
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

We have stayed here numerous times in the past two years, at least 15. Last night we stayed for probably the last time. The beds were horrible. Both of them. The pillows were terrible, almost felt like cut up pieces of foam. The bathroom door looked to be coming apart. Not up to Holiday Inn standards. So, we come down... More 

Helpful?
1 Thank Swentzell01
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear mlb252, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the room received up to par and our coffee making facility is well to your liking. However, it is regrettable that... More 

Baton Rouge, Louisiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 2, 2016

Suite was spacious and quiet, two queen beds were comfortable, sofa bed mattress was terrible, no sink by refrigerator and dining table, very loud music in lobby area in evening, pool was nice, cubby holes under bathroom sink were very dusty and had obviously not been cleaned in quite a while, only two towels in suite for 3 people, check... More 

Helpful?
1 Thank Carolyn M
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Carolyn M, Thank you for taking the time to leave feedback following your recent stay with us. We're happy to read the spacious, quiet suite, and pool area was well to your liking. On the other hand, I am very sorry for the shortcomings you experienced, especially with the sofa bed mattress, room cleanliness, and staff service. These are... More 

Eminence Missouri
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 22, 2016

I stayed here June 3-7th. I enjoyed my stay and was impressed with the customer service and how clean things were kept. Bed was great, shower was great, security was great and it wad quiet. My only complaint, the air conditioning. It just never was cool enough to suit me. I spoke to customer service they sent a maintenance man,... More 

Helpful?
1 Thank LadyCaptain
Cleveland
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 20, 2016

A better Holiday Inn than most. Easy to get to. The food offered was pretty good. Clean & comfortable bed and accessories. Staff is very frendly & very helpful. This site is a bit farther from airport and getting a shuttle to the airport is a bit of a project. (must call front desk & be ready for picked up).... More 

Helpful?
1 Thank Drej_Stu
IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Drej_Stu, Thank you for writing a detailed review about your stay at our hotel. We're glad you found the rooms clean and comfortable, and the food options and hotel location to your liking. On the other hand, we apologize for any inconvenience you had with the airport shuttle service and noise disturbance. Your feedback is much appreciated and will... More 

Forest, Virginia
Level Contributor
139 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

After reading some of the recent negative reviews, I had concerns about staying here but it was one of the better values of the better hotel chains in the area. I went in with low expectations and with the attitude that it was only a one night quick stay. I was pleasantly surprised the form the time I checked in.... More 

Helpful?
1 Thank GRofVA
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N Causeway Blvd, Metairie, LA 70001-1934
Location: United States > Louisiana > Metairie
Price Range: $104 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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