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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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191 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn New Orleans Metairie
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Showing 187: English reviews
Charlotte, North Carolina
1 review
3 of 5 stars Reviewed June 19, 2016

Overall, our stay was a pleasant experience. The reason for three stars was our linen was not changed, (we stayed seven days), and linen should be changed every three days. When I mentioned it to the front desk, he did not provide a response other than clarifying the day of linen change. In addition, the kitchen counter was not clean.... More 

Helpful?
Thank tjohns08
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank for staying with us and taking the time out of your busy schedule to let us know about your stay. We had some missed opportunities during your stay and for that I do apologize. I shared and addressed your comments with our Housekeeping team. I am glad we met your expectation with our full continental breakfast and evening mix.... More 

Booneville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Great hotel with friendly staff. Very accommodating. Minutes from downtown and the French Quarter. For beignets,The Morning Call is only a couple of blocks away. Room was clean and inviting. Beds were comfortable. I would recommend this hotel for business or leisure travelers alike. Many restaurants and bars in the area if you are looking to skip the downtown madness.

Helpful?
Thank Rx1142
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We are so glad you had a great stay here at the Residence Inn Metairie. Morning Call is also one of my personal favorites for a quick round of beignets. Please visit us again soon More 

Columbus
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 11, 2016

We had a family reunion from 5/26 - 5/29 over the Memorial Day Weekend in New Orleans. The hotel was clean and the rooms were spacious. This hotel was good for our family reunion because it allowed us to eat breakfast together, prepare meals, and lounge near the pool. The kids also enjoyed the pool and the basketball court. The... More 

Helpful?
Thank Diana K
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We are glad you enjoyed your stay at the Residence Inn Metairie. We do offer safety deposit boxes free of charge at the front desk. More 

Blytheville, Arkansas
Level Contributor
6 reviews
5 of 5 stars Reviewed June 9, 2016

The rooms were very clean. I had three rooms and I asked if the rooms could be together, at the end of the hallway because we would probably be a little loud. They were very accommodating. They placed us in the last 3 rooms in a building with a youth AAU basketball team so noise wasn't a problem. The breakfast... More 

Helpful?
Thank ChellR1975
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We are so excited here at the Residence Inn Metairie that you enjoyed your stay. please come back and see us again soon. More 

Houston
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

It's a typical Residence Inn that's a couple stories tall. Nice enough - but in need of a remodel. It's set back from the highway so that's nice. Breakfast was good. Rooms were spacious. Would stay here again. Not sure what else to say that would be helpful.

Helpful?
Thank HoustonTexasDad
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your comments about the Residence Inn Metairie. We will be under renovation starting in July and should finish up in late September. Please come back and see us again soon. More 

Clarksville, Tennessee
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

I stay at RI's whenever I can, usually 50-60 nights a year, all over the country. I stay at RI's because I know what to expect and the level of accommodations and service meets my needs. This property fit right in and I will stay here again. It is conveniently located, close to the airport, well maintained and, most importantly,... More 

Helpful?
Thank HJK13
Miguel M, Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Thank you for your kind and enthusiastic comments about our staff and service. We strive here at the Residence Inn Metairie to give our guest the best customer service. Please feel free to come back and visit us in the future here at the Residence Inn Metairie. More 

Franklin, Louisiana
Level Contributor
128 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 23, 2016

My wife and I shared a 2 bedroom suite with my mother. We found this place to be secure and comfortable, at an affordable rate. Surprisingly quiet, despite very easy access to I-10. The staff was very helpful. The breakfast was real food, not rehydrated garbage, that is often found @ complimentary breakfast. We will return.

Helpful?
Thank theblackcrab
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your comments and come visit us again soon! More 

Atlanta, Georgia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 14, 2016

If you're looking for a spot for that lenghty last minute business trip the comfy studio room will be perfect. 10 mins from downtown & close to the interstate.. I did not give the 5 star rating because of a visit from a few sweet ants.. Besides that this Residence Inn is convenient and practical.... oh can't forget the complimentary... More 

Helpful?
Thank Style T
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. More 

Buffalo, New York
Level Contributor
80 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 25, 2016

We stayed at this Hotel on a recent trip to NOLA for the Jazz Festival. the hotel was wonderful; our two room suite was spotless clean and very comfortable. They have complimentary breakfast every day and it was excellent as well; eggs, waffles, sausage, potato pancakes, various drink choices. All in all it was a great property and we will... More 

Helpful?
Thank kiepou
Patricia S, Front Office Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your recent stay at Residence Inn Metairie and completing your survey. Unfortunately, I would like to apologize for the rates. The Hotel did not have any discounting rates this week during the special event that was going on in the city. We like the opportunity to regain your trust when ever your travel brings you back in... More 

Apple Valley, California
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 25, 2016

our health insurance sent my wife to oschner to be evaluated for a medical procedure. They booked this hotel for us during our stay. we arrived on wednesday evening and there was a food truck outside and complimentary drinks that evening. the hotel does not have a shuttle service and the flat rate from the airport for the taxi is... More 

Helpful?
1 Thank jmrcg
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: 3 Galleria Blvd, Metairie, LA 70001-2081
Location: United States > Louisiana > Metairie
Price Range: $145 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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