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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Sterlington
1 review
4 of 5 stars Reviewed yesterday NEW

This was an exceptionally nice place to stay with good parking that is handicap accessible. Hotel staff is very friendly and helpful, with smiles on their faces! Breakfast was good with a big variety of everything, very clean, the weekly social hour was a very nice touch to our stay with free food and drinks, and even candy and popcorn... More 

Helpful?
Thank Joyce H
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I had reserved a two bedroom suite, but when I arrived, they said they dod not have one. They did offer two studios, but we decided to take a one bedroom suite instead. The sofa bed in this room was very uncomfortable, the springs stuck out and it was almost impossible to sleep. They did provide a rollaway which was... More 

Helpful?
Thank Silvia T
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the Two bedroom not being available at the time. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. More 

Baltimore, Maryland
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Service: Check in was great and the staff was friendly and helpful throughout my stay. Area: The area is not so great because it is located on the back side off of Causeway Boulevard. When I say not so great I do NOT mean from a safety standpoint. I mean that from a walking proximity to much. Tons of restaurant... More 

Helpful?
Thank TheQueGuy
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your comments about the Residence Inn Metairie. We are glad you enjoyed your stay and hope to see you again when you are back in the Metairie Area. More 

Mobile, Alabama
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have been staying at this location for a few years...This time, we were celebrating our 17th year anniversary. The staff...from housekeeping to checkin....Superb...Everyone is polite and courteous. I love the fact I can "attempt" to speak to some of the staff in Spanish...they appreciate an honest try. Whatever you need is never a bother. The breakfast was always plentiful,... More 

Helpful?
Thank romancegirl
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Derry, New Hampshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Renaissance Inn lives up to the Marriott standard! Very nice and upgraded rooms, comfortable beds, nicely appointed kitchettes and well maintained landscaping. Exercise room was well equipped and the pool was great!

Helpful?
Thank dmg3521
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Residence Inn New Orleans Metairie and we hope you choose to stay with us again whenever your travel needs bring you back to Metairie. More 

Seattle, Washington
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a major issue and the hotel staff did absolutely everything they could to correct the problem. Perfect stays in some ways don't give you the measure of a place, it's the ones where things go wrong that really tell you about them. This place really impressed with how concerned they all were about doing what they could to... More 

Helpful?
Thank seastef
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your experience at the Residence Inn New Orleans Metairie. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

This was a nice hotel. We stayed here for two nights and we enjoyed our stay. Checking in was a breeze. The bed was comfortable and the room was clean. We will definitely stay at this hotel again if we visit New Orleans.

Helpful?
Thank Maya C
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Metairie and we hope you... More 

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed June 19, 2016

Overall, our stay was a pleasant experience. The reason for three stars was our linen was not changed, (we stayed seven days), and linen should be changed every three days. When I mentioned it to the front desk, he did not provide a response other than clarifying the day of linen change. In addition, the kitchen counter was not clean.... More 

Helpful?
Thank tjohns08
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank for staying with us and taking the time out of your busy schedule to let us know about your stay. We had some missed opportunities during your stay and for that I do apologize. I shared and addressed your comments with our Housekeeping team. I am glad we met your expectation with our full continental breakfast and evening mix.... More 

Booneville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016 via mobile

Great hotel with friendly staff. Very accommodating. Minutes from downtown and the French Quarter. For beignets,The Morning Call is only a couple of blocks away. Room was clean and inviting. Beds were comfortable. I would recommend this hotel for business or leisure travelers alike. Many restaurants and bars in the area if you are looking to skip the downtown madness.

Helpful?
Thank Rx1142
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We are so glad you had a great stay here at the Residence Inn Metairie. Morning Call is also one of my personal favorites for a quick round of beignets. Please visit us again soon More 

Columbus
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 11, 2016

We had a family reunion from 5/26 - 5/29 over the Memorial Day Weekend in New Orleans. The hotel was clean and the rooms were spacious. This hotel was good for our family reunion because it allowed us to eat breakfast together, prepare meals, and lounge near the pool. The kids also enjoyed the pool and the basketball court. The... More 

Helpful?
Thank Diana K
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

We are glad you enjoyed your stay at the Residence Inn Metairie. We do offer safety deposit boxes free of charge at the front desk. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range: $151 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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