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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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205 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed 6 days ago NEWvia mobile

My wife and I for the last year stay here almost every 6 weeks when we come back to see family and friends. We love this hotel and keep coming back. We stayed here the first time in 2007 and have come back periodically ever since. The new updates to the property are awesome, both inside and out. The breakfast...

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Helpful?
Thank David H
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Mr. David H, thank you for sharing your comments on TripAvdisor Brian was very happy to see. Thanks for the great comments on our newly renovated hotel we are very excited about the updates. Thanks for staying with us and hope o see you in the near future.

Atlanta, Georgia
Reviewed 1 week ago

This is an older Residence Inn, but is in pretty decent shape. It has a very accessible location to I-10 and the Causeway Bridge. The fitness room is OK with all the equipment in good condition. WIFI worked well in my room. You will find a standard Residence Inn Breakfast. My room was nice and clean with everything in working...

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Helpful?
Thank Sherpa2286
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your review. Sorry that we did not meet your expectation with the evening Mix, glad that you like the cleanliness and the condition of the hotel. Hope to see you again when traveling in the Metairie area.

Reviewed 1 week ago

Stayed here with my family and highly recommend it.Complete kitchen with all the amenities.Pool and spa available for use Friendly staff who were very helpful.Free breakfast daily which was food truck.accommodations were very comfortable.

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Helpful?
Thank Caroline K
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Caroline K, thank you for staying at the Metairie Residence Inn. Glad we met your expectations. Hope to see you and your family in the near future.

Paris
Reviewed December 15, 2016

The wheelchair accessible room with a bathtub worked out really well for me. They have free parking and breakfast. Make sure to get there early because they run out of breakfast items before the cut off time (scrambled eggs, oatmeal). I thought the breakfast was just ok. The eggs were runny and cold. The oatmeal was fine. The suite was...

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Helpful?
Thank MarieinParis
Josh L, General Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for you review. We are so glad that our accessible room worked out really for you. We look forward to seeing you the next time your travels bring you to New Orleans.

Baton Rouge, Louisiana
Reviewed December 12, 2016

Two friends and I stayed here for one night while hanging out in New Orleans. It’s easy to get to, and is right off of the interstate on the Causeway South exit, close to the Galleria. Lakeside Mall is very close, as well as many good restaurants, and it's a quick drive to Downtown, Uptown, or City Park. Check in...

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Thank bayou babe
Josh L, General Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for taking the time to write such a wonderful review. Our hotel does offer a lot and you seemed to catch it all. The free parking is a huge perk that many people enjoy taking advantage of when coming to New Orleans. We look forward to seeing you the next time your travels bring you to the Big...

Baton Rouge, Louisiana
Reviewed December 8, 2016

I stayed at this property for the first time on Wednesday 12-7-2016. I checked in and as i parked my car, I accidentally locked my keys, phone and wallet in my car before I even got to my room. I was very upset because I had a big night planned to take my father to see Tony Bennett and it...

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Helpful?
Thank L A
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

WOW!!!!! what a great experience from Camille I am happy to hear that Camille was able to turn a bad day into a good day, now that is good customer service and here at the Metairie Residence Inn that is what we strive for every second, minute and hour of the day. I hope that your father enjoyed the Tony...

Boulder, CO
Reviewed December 3, 2016

It is hard to find a 2 bedroom suite when traveling with children, we try to find a Residence Inn (not easy in smaller towns).... For our visit in New Orleans, this hotel worked very well and totally delivered (clean, quiet, comfortable)

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Thank elkabelka
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Elkabelka, Thank you for sharing your comment with the TripAdvisor nation. Thank you for staying at the Metairie Residence Inn hotel our two bedroom suites are equipped with a king bedroom and a queen bedroom suite with it's own bathroom, with a large living space area. The room is very spacious for your family needs with all amenities included. The...

Saint Joseph, Missouri
Reviewed November 30, 2016

Stayed here for four nights in Late November. Nicely kept, modern, friendly hotel in a reasonably quiet, safe area. Free internet and breakfast. Quiet, clean, well appointed, comfortable, large rooms with everything you need for a great stay. Fairly easy access to the downtown area. Reasonable prices for a hotel of this kind. All in all, a very pleasant, comfortable...

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Thank Ge0rgetravels
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Ge0rgetravels, Thank you for sharing your comments with the TripAvdisor world, thanks for staying at the Metairie Residence Inn hotel. We are happy to hear that we met your amenities needs. If you are traveling in the Metairie area again we would love to see you. Happy Holidays to you and your family!

Saint Louis
Reviewed November 30, 2016

My husband and I spent Thanksgiving week at the newly remodeled Residence Inn. They poured $4,000,000 into this update and it shows! We had a queen suite and it was perfect for the two of us. I loved it that the bedroom is separate from the living room/kitchen area as my husband likes to watch TV into the latter part...

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Helpful?
Thank Lovetogo55
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Lovetogo55, We are glad that our newly renovated hotel met your expectation. With the new renovation the color décor is great we get a lot of comments on how well the renovation team did a great job? I have shared your great comment with my team and we look forward to your next visit. Happy Holidays to you and the...

Metairie, Louisiana
Reviewed November 2, 2016

Brian at the front desk and one of the managers were great. We were in town for a close family member's funeral. We were not sure of the dates and they worked with me and went above and beyond. They made sure everything was taken care of. Would definitely stay there again.

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Helpful?
Thank Gail S
timothy g, Manager at Residence Inn New Orleans Metairie, responded to this review

I am glad Brian and I were able to help you during this difficult time. Please come back and visit us again whenever you are in the Metairie area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Location: United States > Louisiana > Metairie
Price Range: $139 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn New Orleans Metairie staff and other travelers.
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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room works well.”
 of 5 bubbles Lovetogo55, Nov 30, 2016 | Read review
“Try to get the first floor...easy access.”
 of 5 bubbles gails910, Nov 2, 2016 | Read review
“Ask Camille”
 of 5 bubbles ready314, Oct 16, 2016 | Read review
“They all looked good to me.”
 of 5 bubbles Ka6otm, Oct 1, 2016 | Read review
“All the rooms I'm sure were comfortable”
 of 5 bubbles 422sherriw, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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