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BEST WESTERN PLUS Landmark Hotel & Suites

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BEST WESTERN PLUS Landmark Hotel & Suites
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223 Reviews from our TripAdvisor Community

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Showing 220: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great people great accommodation the desk the housekeeping the cafe yall were great Yasmine tiffany sybil Charles yashika Mary and shante keep up the good work this place will only thrive with yall and the management

Helpful?
Thank lamon50
Tomball, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel! With the uncrowded parking garage near the entrance I felt very safe and it was easy to bring in luggage or shopping items. There were many excellent restaurants all around this area within walking distance. Also, gave me easy access to the Fair Grounds Race Course where we were working. I will definitely stay there again upon my... More 

Review collected in partnership with Best Western

Helpful?
Thank Linda V
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for your wonderful review! I am so happy that our location was ideal for your needs. We truly appreciate your patronage and look forward to your return. Please call us while planning your next trip so we can be of assistance. Our Front Desk Team can be reached at 504-888-9500. Warm Regards, Teresa Munoz - Revenue... More 

Naples, United States
1 review
5 of 5 stars Reviewed 1 week ago

Quiet, well-managed hotel. Great value stay. Very friendly staff. Rooms were immaculate and fresh. Not even a hint of room deodorants or prior smokers. Exterior hotel is new, nice pool and workout room. Interior decor of rooms is a little tired, but comparable to other brands. Place is quiet at night and great place to sleep, which is he primary... More 

Review collected in partnership with Best Western

Helpful?
Thank Francis L
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to review our property. We are thrilled that you were happy with your stay and look forward to having you back very soon! Please reach out to our Front Desk Team at 504-888-9500 whenever we can be of assistance. Best Wishes, Teresa Munoz - Revenue Manager More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our tour group stayed at this hotel for 4 nights. The free breakfast was average. I had coffee, toast, bacon. They have a bar but didn't visit. Very nice lobby and helpful staff. My room was okay with microwave and fridge. the bathtub, scary. It looked dated and was slippery. Its walking distance to the mall ( Macy's, jc penney,... More 

Helpful?
Thank Glenda W
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for reviewing our property. We appreciate all of your compliments but I am a bit concerned about some of the areas for improvement you have listed here. Please give me a call at your earliest convenience so I can hear more about your stay. You can reach me at 504-526-4589 or via email at teresa_munoz@acihotels.com. Kind... More 

Crowley, Louisiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have been traveling for work for approximately 10 years. From Seattle to Miami from L A to Savana. I have memberships with 4 or 5 hotel chains. This property has it all ! Excellent professional people attend my every need. From check in to check out and all points in between ! The lounge and restaurant are staffed with... More 

Review collected in partnership with Best Western

Helpful?
Thank lyonshj
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Hello Sir, Thank you so much for taking the time to write a public review! Your feedback provided at our property and in surveys is always greatly appreciate. We are fortunate to have such a loyal and enthusiastic guest and we look forward to being of service to you in the years to come! Again, I am always available to... More 

Lafayette, Louisiana, United States
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Renovations have upgraded hotel. Very nice lobby; friendly professional staff; easy access to covered parking. Reasonable rates and easy access to and from I-10. Minutes from downtown (if it's not work travel time). Rooms were well appointed, clean and roomy. We had grandchild with us so had two queens. Views are nothing special but that's not it's role. It was... More 

Helpful?
Thank RiverCajun
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback! We are glad that our location was convenient for you! It also pleases us to hear that your stay was enjoyable and comfortable. We understand that you have many choices when selecting accommodation and I would like to thank you for choosing to stay with us. Please let me know if I can... More 

El Paso, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to call home for the two months I plan on staying. Look forward to visiting this area again. I will be staying at the Landmark. Great view from my room of the super dome and lake Ponchatrain.

Review collected in partnership with Best Western

Helpful?
Thank Ron V
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you so much for you review! We are so elated to hear that you are enjoying your time with us. If there is anything I can do to help you during your time with us please reach out to me at extension 1129. Warmly, Teresa Munoz - Revenue Manager More 

longview, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is a Gem within the city of Metairie. Any travels to the New Orleans area i will be staying here from now on. Safe, clean, pleasant staff, full service, very economical. It has all the amenities you need. The rooms are spacious, I stayed in a king. It had a full kitchen with dishwasher, snack bar, desk, living... More 

Review collected in partnership with Best Western

Helpful?
Thank Pam C
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you so much for your wonderful review. We are so proud to have made such a good impression on you. We hope you will visit us again very soon. If there is anything we can do to be of assistance in your future travel planning please reach out to me at 504-526-4589. Kindest Regards, Teresa Munoz -... More 

Jasper, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Rode around the block twice trying to find the entrance. There is no signage indicating where the lobby/front entrance was. Once we found it everything went well. Parking was one thing this hotel was short of. Had parking decks, but you had to go through lobby to get to your room. you park and it's two elevators to get to... More 

Review collected in partnership with Best Western

Helpful?
Thank William D
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, We appreciate you taking the time to write this review after your departure. Please know that we have plans in the works to change our signage and appreciate your constructive criticism. We hope we will have the pleasure to be of service to you again very soon. If we can be of any assistance please call us at... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in Louisiana for 3 days and we had the pleasure of staying here! It's about a 15 minute drive to the French quarter so you don't hear all the loudness and partying going on all hours. It was me, my husband, and our 14 and 11 year old sons, so to be able to sleep at night was... More 

Helpful?
Thank A TripAdvisor Member
Teresa M, Revenue Manager at BEST WESTERN PLUS Landmark Hotel & Suites, responded to this review

Dear Guest, Thank you for your glowing review! We are so pleased that you and your family were comfortable in our suites. Please know we are looking into cost-effective​ ways to offer a free breakfast for all of our guests. We are happy to have earned a loyal guest and hope to have you stay with us again sooner rather... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Landmark Hotel & Suites

Address: 2601 Severn Ave, Metairie, LA 70002-5934
Location: United States > Louisiana > Metairie
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Landmark Hotel & Suites 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Best Western New Orleans
Metairie Best Western
Best Western Metairie
Hotel Style:
#2 Business Hotel in Metairie
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