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I am a Marriott guy and a loyal one. I heard that in August, they merged like Ritz Carlton which is surely a luxury brand and Sheraton as a other. So I merged my accounts. I am Platinum Elite Executive member so I always get...More
The Sheraton Metairie New Orleans is an excellent place to stay. It was within 10 minutes drive of the places my wife and I wanted to see, all available via major roads. The stay included a very nice buffet breakfast, and for those on the...More
The front desk attendant Jameka was extraordinary in her professionalism. She handled mistake in my booking and was extremely patient with Priceline. Thank you for taking care of us. I will definitely return.
Wish I didn’t have to give any stars! Worst service ever. Booked 2 rooms and had myself and a few friends over to swim( in which we confirmed that it was okay before booking the rooms with the front desk lady that was actually working...More
Response from Courtnay B, HR at Sheraton Metairie New OrleansResponded August 4, 2018
Thank you for choosing to stay at the Sheraton Metairie - New Orleans Hotel and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
Very nice accommodations and extra friendly staff. Would highly recommend. Close to French Qtr but safe and out of high traffic. Free parking as well in safe garage. Will definitely make our next trip to new Orleans.
The Sheraton Metairie New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire. ...MoreLess
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I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of... More
I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of the time so I can't comment on whether or not they will do side trips.