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Basingstoke Country Hotel & Spa

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Basingstoke Country Hotel & Spa
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978 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Winchester, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is ok, I got a good rate, it is well located and there is no issue with parking. The reception staff were welcoming and helpful (thanks in particular to the lady on the desk, late evening on Saturday). However, the decor in the rooms and the general areas is all a bit tired and could do with refurbishment... More 

Helpful?
Thank Helen3333
Hartlepool, United Kingdom
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel for two nights,with our granddaughter who is eleven,she used the pool both day's and enjoyed it.the room we stayed in was comfortable and clean.we also enjoyed the evening meals and breakfasts. The only downside was The bar was expensive so we didn't use it much

Helpful?
Thank liliandra
Guernsey, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We had 3 days there, never used the pool as hotel was used by coach parties and always too busy. Decor was a but tired and dated but unfortunately the bed was very uncomfortable. We noticed 2 different people complaining which was a but offputting. Having 'spa' in the name is a bit misleading. The breakfast was ok but the... More 

Helpful?
Thank Rocky123-008
Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Booked two suites requested close together- one on the ground floor one on the second!!! Staff really pleasant/helpful, bed comfortable. Free toiletries- one small soap and a soap dispenser. No room service "as we are too busy". Only buffet food available- told to get in quick before the rush started! Toilet seat cracked, step to shower dodgy so we didn't... More 

Helpful?
Thank bishop6110

Travelers are raving about these Nately Scures hotels

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4 of 5 stars
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United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here a number of occasions in last 6 months. Apart from recent refurb to pool / gym, the hotel has a lot of development required, feels very tatty. There is a real lack of customer service from the moment you walk in and are served by reception. A summary of my good & bad experiences over last few... More 

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Thank Mendoza_25R
Cardiff
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed for one night on a coach trip, room was nice apart from being told at reception that there was a lift no lift went to the part of the hotel that I was in. My main complaint was the food service, it took them so long to refill the 'buffet' style servers that your food was cold by... More 

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Thank Jackie558
Newcastle upon Tyne, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here as part of the national holidays coach trips, and I have to say what a lovely hotel food was nice, rooms were clean. Pool and gym were clean and modern. The staff are very friendly and will do anything to make your stay better, I will definitely stay again

Helpful?
Thank trishnufc
Hertfordshire, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Be aware when booking that some rooms have no windows - very odd. Was moved upon request which was much appreciated. Room service is a bit of an odd arrangement. You can have food delivered to your room but you can't add the charge to your bill. You have to go to reception to pay, which defeats the object of... More 

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1 Thank Loraine D
1 review
1 of 5 stars Reviewed 1 week ago

I was devastated on my arrival of this "4 star" hotel. The bathroom was disgusting. The room was grubby needs a new revamp would definitely not recommend coming to this hotel. I would put this hotel at a 2 star hotel.

Helpful?
Thank Bob W
Midlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Room tired, grouting dirty, needed complete room revamp. Furniture in room dusty, especially bedside lamps. Meal in bar absolutely beautiful, this really made my stay better. Would stay again as it was quiet.

Helpful?
Thank pinkfirefly123
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The four-star Basingstoke Country Hotel is surrounded by mature woodland and provides a serene, relaxing setting for any holiday or special occasion. Just off the M3 yet surrounded by thatched cottage villages, it has 100 air-conditioned bedrooms, including 12 premium rooms and 9 deluxe room. It is an ideal base for exploring the cathedral cities of Winchester, Salisbury and Chichester and the unspoilt beauty and wild ponies of the New Forest. With attractive landscaped courtyards, Health & Leisure Club with indoor swimming pool, and Scures Brasserie restaurant serving local food, it's a great spot for relaxing after a day of sightseeing. ... more   less 

Additional Information about Basingstoke Country Hotel & Spa

Address: Scures Hill | near Hook, Nately Scures, Basingstoke RG27 9JS, England
Location: United Kingdom > England > Hampshire > Basingstoke > Nately Scures
Price Range: $78 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Basingstoke Country Hotel & Spa 4*
Number of rooms: 100
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Also Known As:
Barcelo Basingstoke
Basingstoke Country Hotel
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