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L'Auberge Casino Resort Lake Charles

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Traveler (252)
Room & Suite (47)
Pool & Beach (24)
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Overview
  • Excellent61%
  • Very good21%
  • Average10%
  • Poor4%
  • Terrible4%
Travelers talk about
“lazy river”(96 reviews)
“jack daniels”(17 reviews)
“southern kitchen”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (612)
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Traveler rating
357
128
63
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28
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LanguageEnglish
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357
128
63
27
28
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All reviewslazy riverjack danielssouthern kitchengolden nuggetcasino resortpool areaadult poolswim up bargolf courserooms are niceslot machinestable gamesone night stayroad tripnew orleansembersgambling
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1 - 5 of 603 reviews
Reviewed 1 week ago via mobile

Enjoy the hotel, but the bed was horrible and the people next door had TV blasting and stayed up all night talking until 5 am. No hot water to shower, AC would did want to cool off. They hotel had a great buffet for $45.

1  Thank Marisela H
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 1 week ago

Thank you for taking the time to review us, Marisela. We loved having you as our guest. We will be looking into this feedback that you provided. We hope to have you back as our guest again soon.

Reviewed 2 weeks ago

So my mom, aunt and I stayed there recently. My mom requested a smoke free/hypo allergic room since she is asthmatic and has allergies. Well, when we arrive we get a room that was probably shampooed since the carpet was wet, and it smelt a...More

1  Thank VacationJunkie18
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 2 weeks ago

Thank you for bringing this incident to our attention. Our Guest Experience Manager would love to speak with you directly. We invite you to email her at allison.ross@pnkmail.com. We look forward to hearing from you.

Reviewed 3 weeks ago

The hotel and casino are very elegant and well designed. However, the rooms are not cleaned very well. Upon arriving to the fourth floor where I was housed. I noticed the laundry staff had dirty linen thrown on the floor next to the rooms they...More

1  Thank Mary S
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 3 weeks ago

We appreciate you taking the time to review us, Mary. We loved having you as our guest. We are disappointed to hear about your experience with the room. We would love to get more feedback and invite you to email our Guest Experience Manager. You...More

Reviewed 3 weeks ago via mobile

Wife and I stop at the lauberge casino in lake Charles on are way to New Orleans .we had such a great experience that she is wanting to go back later this month to our luck at the tables . The casino is clean and...More

Thank Tony G
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 3 weeks ago

Thank you for taking the time to review us. We are glad that you had such a good visit with us. We can't wait to welcome you back as our guest again soon.

Reviewed 4 weeks ago

Beautiful hotel, staff were very friendly and helpful, very enjoyable stay. The restaurant was very busy while I was there but after a short wait the food was lovely. The casino was good and the resort is right beside the Golden Nugget resort and casino...More

Thank Glenn B
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 4 weeks ago

Thank you for leaving us this great review, Glenn. We are glad that you had such a nice stay with us. We can't wait to welcome you back as our guest again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
$130 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Lake Charles
#2 Casino Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$130 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Lake Charles
#2 Casino Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (252)
Room & Suite (47)
Pool & Beach (24)
Dining (5)
Questions & Answers
Ask a question
tonyia d
January 14, 2018|
AnswerShow all 5 answers
Response from KikiJoe | Reviewed this property |
I believe so. I would call the hotel directly. Most hotels let you check your bags at the front desk and bring a carry on with swim wear.
0
Votes
alicatzoo
October 5, 2017|
AnswerShow all 6 answers
Response from S2753AHmichaelp | Reviewed this property |
we got in it this november
0
Votes
TexasJimbo
August 27, 2017|
AnswerShow all 10 answers
Response from demastersd | Reviewed this property |
Hello, I'm sorry I don't know the answer to that one. I would call the front desk?
0
Votes
Room Tips
"Over looking the pool was nice."
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"Make sure to get a non-smoking room, if you're looking for quieter hallways."
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"Ask for rooms overlooking the pool and lake"
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"get a room overlooking the river"
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