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L'Auberge Casino Resort Lake Charles

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441 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Stonewall, Louisiana
Reviewed 2 days ago NEWvia mobile

The accommodation was beautiful and staff very friendly. I was impressed with the architecture and even the aromas from the restaurants. I hope to be able to visit again in the summer so we can try out the lazy river.

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Helpful?
Thank Angie P
El Campo, Texas
Reviewed 1 week ago

Rooms are really nice. Staff was outstanding--everyone went out of their way to be welcoming and accommodating. Our room overlooked the pool--great view, Too bad it's difficult to win big money in the casino. Overall, couldn't have asked for a better time.

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Helpful?
Thank 945rose
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning - Thank you for this great review. We are so pleased to hear how much you enjoyed your stay. Our friendly staff looks forward to welcoming you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

La Marque, Texas
Reviewed 1 week ago

We stayed here the week of Thanksgiving. The atmosphere was very relaxed. The resort had lots of restaurants and shops to choose from and the casino had an almost Vegas atmosphere with lots of slots and tables, and it was very clean.

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Helpful?
Thank Todd P
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning Todd - Thank you for taking the time to leave us this great review. We are glad that you made us a part of your holidays. We look forward to providing you the same great experience on your next visit. Sincerely, L'Auberge Casino Resort Lake Charles

Texas
Reviewed 1 week ago via mobile

This is a tasteful well planned casino. The furnishings in the room are elegant and gorgeous. Bed was heavenly. Large flat screen tv. Huge bathroom. Free bottled water and coffee provided. Would stay here again.

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Helpful?
Thank GweninTX
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning - Thank you for taking the time to leave us this review. We are glad that you enjoyed your time with us. We look forward to having you back for another wonderful visit in the near future. Sincerely, L'Auberge Casino Resort Lake Charles

Katy, Texas
Reviewed 2 weeks ago

My husband and I took a short mid-week vacation. We stayed in a lovely suite. Very relaxing and quiet. Just what we were looking for. The Southern Favorites and Jack Daniels restaurants were delicious and the service excellent. We hated to leave.

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Helpful?
Thank cphobson63
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Afternoon - Thank you for leaving us this great review. We are glad that you enjoyed your getaway. We look forward to more getaways in the near future. We hope to see you soon. Sincerely, L'Auberge Casino Resort Lake Charles

Houston, Texas
Reviewed 2 weeks ago via mobile

We returned to this Casino resort in late December for a quick 2 day get away. The facilities remain very well maintained. Rooms have been renovated and are kept impeccably clean. We dined at Ember Grill and the food quality was very good and the prices appropriate. In this restaurant service was also good. Steaks were prepared exactly how we...

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Helpful?
Thank ChrisAngelides
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Afternoon - Thank you for taking the time to leave us this review and feedback. We are glad to hear how much you enjoyed Ember Grille & Wine Bar and the service that they provided. We are disappointed to hear about the rest of your experience and would like to speak to you directly. We would love for you...

Greer, South Carolina
Reviewed 2 weeks ago

Still here as I write this because we prebooked this and got here later than we would have liked. Okay lets start with room, Luxury king size room NOT EVEN close stayed at a Hampton Inn last night room was larger and better done all around plus less than half the price, in Gulfport. Staff here less than hospitable, Tried...

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Helpful?
1Thank madbeacher2009
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Afternoon - We appreciate you taking the time to leave us this review and feedback. We value guests' feedback as it is a crucial step in the improvement process. We would like to speak with you directly and ask that you email our Guest Experience Manager at matthew.welsh@ldlmail.com. We look forward to hearing from you and hope to be...

Tomball, Texas
Reviewed 3 weeks ago

Awesome place. Only two hours from Houston. I've been back several times. We celebrated our anniversary there. Food is great. Plenty of things to do there besides gaming. Beautiful pools, spa and many restaurants. I have nothing negative to say. I will be going back time and time again!

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Helpful?
1Thank Jeanneattayi
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning - We appreciate you taking the time to leave us this incredible review. We are so glad that you enjoy your time with us. We are honored to be a part of such a special occasion. We look forward to your next visit. Sincerely, L'Auberge Casino Resort Lake Charles

Wylie.Texas
Reviewed 3 weeks ago

Well this is my first trip to the L' -- we just pick it out of the blue. To start with the front desk was fast and helpful. We stayed 2 nights and enjoyed it. The room was big and loved having a coffee table and couch. Played hard both days and had great meals both night's. The casino was...

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Helpful?
1Thank DavdLW
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning - Thank you for giving us one of your rare five-star ratings. We are glad that you enjoyed your time with us. We are looking forward to your future visits and hope to ensure that they are all five-star experiences. We hope to see you soon. Sincerely, L'Auberge Casino Resort Lake Charles

Atlanta Georgia
Reviewed 3 weeks ago

The phrase, “you get what you pay for” applies here. I do not intend that as a sharp criticism of L'Auberge Casino Resort, just an honest assessment. The rooms are large, but thay are sparsely furnished. Don't get me wrong, they are fully functional, but there are no "interest" pieces in the room. Clearly the rooms are designed to encourage...

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Helpful?
1Thank Kerwin G
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort Lake Charles, responded to this review

Good Morning - We appreciate you sharing your experiences with us in this review. We pride ourselves in our customer service. We will be passing your kind words about Eric and William along to their leadership teams. We are concerned at the low score and would love to hear more about your experience. We ask that you reach out to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort Lake Charles

Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $114 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort Lake Charles 4*
Number of rooms: 1000
Reservation Options:
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travelers have asked, with answers from L'Auberge Casino Resort Lake Charles staff and other travelers.
21 questions
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Jackson, Mississippi
11 months ago
Willoughby, Ohio
Kansas City Misssouri
5 months ago

See all questions (21)

Questions? Get answers from L'Auberge Casino Resort Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to a suite --”
 of 5 bubbles DavdLW, 3 weeks ago | Read review
“make ur reservations early....”
 of 5 bubbles , 3 weeks ago | Read review
“Get room over garden/pool area.”
 of 5 bubbles roadhound1, Nov 21, 2016 | Read review
“A west side room allows for viewing the ship channel and water way”
 of 5 bubbles willefords_1969, Nov 9, 2016 | Read review
“I chose a room by the elevator and it was still quiet!”
 of 5 bubbles nanceb4019, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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