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L'Auberge Casino Resort

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483 Reviews from our TripAdvisor Community

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Showing 477: English reviews
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Center, Texas
Reviewed 4 days ago NEWvia mobile

Always have a great time at L'Auberge . Rooms are clean and roomy, casino is fun, shopping nearby for those who do not golf. They are very accommodating to golfers. They provide a ride to GOP course . A shuttle takes you to Golden Nugget Casino should you want to visit it. Great lazy river and pools with hot tubs.

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Helpful?
Thank jacwind2013
Aiken, South Carolina
Reviewed 2 weeks ago

We checked in Tue nite and left the room wed morning to gamble. came back at about 6:30 pm and it was not made up. Called 3 times and they promised. We left and ran into 2 maint guys in the hall. They said they would give us clean towels. Got back to the room at midnight and card key...

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Helpful?
1Thank rchrwb2
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to provide us with this review and feedback. We loved having you as our guest. We are disappointed to hear about the issues that you ran into. We would love to hear more from you and invite you to reach out to our Guest Experience Manager. You can email him at...

Des Allemands, Louisiana
Reviewed 3 weeks ago via mobile

I have eaten several buffets in casinos. I have to say this was the WORST BUFFET EVER. Crawfish were VERY BLAND SNOW CRABS had no taste one part was ice cold another slightly warm. Calamari had a bad smell. Fried shrimp - frozen and tough. Fried fish had fishy taste. Not worth my time or money! Won't go back for...

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Helpful?
1Thank Glenda B
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Glenda - Thank you for taking the time to review us and provide us some feedback. We loved having you as our guest. We are disappointed to hear about your experience at the buffet. Our Guest Experience Manager would love to hear more about this experience. We invite you to email him at matthew.welsh@ldlmail.com. We look forward to...

Reviewed 3 weeks ago via mobile

Great spa treatments,great service,fun and great food,beautiful rooms and love the pool, the best their restaurants and their spa,i really enjoy my time there,i recommend it 😁😁😁have fun there go now its a great choice!!

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Helpful?
Thank Odette G
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Odette - Thank you for this outstanding review. We are flattered to get your personal recommendation. We look forward to providing you with more great stays in the future. Sincerely, L'Auberge Casino Resort Lake Charles

Reynoldsburg
Reviewed 3 weeks ago

Yes, I know a reservation is only a request. But you are offered a suite, you book a suite and when you get here you hear, "Sorry, we can't give you a suite." So disappointed. We aren't HIGH rollers but thought our player level would get us more respect.

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1Thank Linda D
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Linda - Thank you for taking the time to review us and provide us feedback. We are disappointed to hear about your stay. We would love to learn more about your visit and invite you to reach out to our Guest Experience Manager. You can email him at matthew.welsh@ldlmail.com. We look forward to hearing from you and hope...

Reviewed 3 weeks ago via mobile

Stayed one night at this casino. We received a complimentary upgrade to a suite due to a minor maintenance issue with our room. Extremely friendly staff. We ate two meals there. One at the Pantry which I felt was pretty expensive...$27 for a cheeseburger, one beer, and a cheese and grape plate. We also ate breakfast at the Southern Kitchen....

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Helpful?
Thank Lonni P
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Lonni - Thank you for this great review. We are happy that you had a pleasant stay and found our property to be beautiful. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Texas
Reviewed 3 weeks ago

Celebrated our daughters 21st Birthday here everything was awesome we ate at Jack Daniels Bar and Grill the food was fabulous then came back there when they switched to night club of course we gambled

Review collected in partnership with this hotel
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Thank cherylcut50
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for this review. We are flattered to be a part of your special occasion. We look forward to welcoming you back with us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Bryan, Texas
Reviewed 3 weeks ago

My visit was on February 3-4, 2017 and my niece and nephew came as my guests. My nephew used his debit card for the deposit and the rooms were comp. My nephew called me and sent me over a snap shot of his bank statement and L'Auberge charged $125.08 to his card. The room was comp and why would they...

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Helpful?
2Thank pspittler
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for reviewing us. We appreciate this feedback. We would love to hear more about your experience and ask that you contact our Guest Experience Manager. You can email him at matthew.welsh@ldlmail.com. We look forward to hearing from you and hope to have you join us again. Sincerely, L'Auberge Casino Resort Lake Charles

Pinehurst, Texas
Reviewed 3 weeks ago

I enjoy playing 3 card poker, but the last session I played I spent $700.00 and never got a pair in my hand. Will be back anyway. Enjoyed the stay. The only thing my wife complained about was it was a little smoky. at the slot machines.

Review collected in partnership with this hotel
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Helpful?
Thank rudystaudt
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to review us. We are glad that you enjoyed playing with us. We look forward to welcoming you and your wife again with us. Sincerely, L'Auberge Casino Resort Lake Charles

Houston, Texas
Reviewed 3 weeks ago via mobile

It was our first trip to Lakes Charles last year, wonderful and enjoyed the trip that we are planning our 2nd visit again in the spring vacation. My stay in L'Auberge casino hotel was great as the front desk customer associates and the managers are always friendly and attentive to the guests. Everything is within reach, restaurants.. casino... a fun...

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Helpful?
Thank hweeleng65
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for taking the time to leave us this review. We are happy that you had a wonderful visit with us and are planning on joining us again. We are looking forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort

Address: 777 Ave Lauberge, Lake Charles, LA 70601-8483
Location: United States > Louisiana > Lake Charles
Price Range: $124 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort 4*
Number of rooms: 995
Reservation Options:
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travelers have asked, with answers from L'Auberge Casino Resort staff and other travelers.
24 questions
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Jackson, Mississippi
over a year ago
Willoughby, Ohio
Kansas City Misssouri
Lancaster, South Carolina
2 days ago

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Questions? Get answers from L'Auberge Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Clean and spacious with all amenities! ”
 of 5 bubbles d0ttik, 4 weeks ago | Read review
“Face the pool if possible for an extra charge”
 of 5 bubbles YoBob536, Feb 15, 2017 | Read review
“get there early for best room”
 of 5 bubbles 245patm, Jan 27, 2017 | Read review
“we didn't stay in the hotel. stayed at a nearby property. but shuttle was provided to the casino”
 of 5 bubbles heberttina, Jan 23, 2017 | Read review
“Views are not really great for the money.”
 of 5 bubbles 587MaryT, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question