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L'Auberge Casino Resort

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452 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Portland, Oregon
Reviewed 4 days ago NEW

We enjoyed being at this Oasis of a Resort and Casino with another couple. We had our fill at the buffet, the choices seemed endless, the trick is to save room for all of the deserts. Golf was world class, greens were best I have ever played, a bit windy the day we went out. Fun times, we are looking...

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Helpful?
Thank Tony D
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Afternoon Tony - Thank you for leaving us this great review. We are glad that you enjoyed so much of the what we have to offer. We are looking forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles.

Sulphur, Louisiana
Reviewed 4 days ago NEW

We live in Sulphur, LA. My daughter and I went for a breakfast at the Favorites Southern Kitchen. We were not disappointed. Nice selection to choose from. Our waiter, Kenneth Fontenot, was wonderful and very attentive with how busy he was. Coffee was hot and food was very good. We will definitely visit again.

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Helpful?
Thank Conway1006
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning - Thank you for leaving us this great review. We are happy that you enjoyed dining at Favorites Southern Kitchen. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

houston
Reviewed 4 days ago NEW

Arrived 2:00 pm on a Thursday using 2 comp room nights. Asked for a room on a high floor, away from elevators and ice/vending so it would be quiet. Was originally assigned 11th floor (out of 30). Asked why it was so low and got a very surprised look. Clerk tried again and got us a room on the 15th...

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Helpful?
Thank kathyhouston
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Kathy - We appreciate you taking the time to review us. We are disappointed to hear about your experience. We would love to speak to you directly about your stay. We ask that you contact our Guest Experience Manager, Matthew Welsh. You can email him at matthew.welsh@ldlmail.com. We look forward to hearing from you and hope to have...

Oklahoma City, Oklahoma
Reviewed 5 days ago NEWvia mobile

Done a great job in the décor, functions, and the facility. The food is always good, but the service seems tense and I'm very unsatisfied with it. Some has an attitude when I'm trying to have a question answered. I understand its customer service is high demanding industry. I can forgive. Overall everything else is fine.

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Helpful?
Thank Anthony Nghia N
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Ngiha - We appreciate you taking the time to leave us this review. We are glad to hear that you enjoyed our beautiful property. We are disappointed to hear about the service issues that you experienced. We would love to speak with you directly about this and ask the you reach out to our Guest Experience Manager. You...

Leesville, Louisiana
Reviewed 5 days ago NEW

Although this is one of the larger casinos in the area I feel it could certainly offer more. True, casinos are for people who are willing to take risk and play the games but families also enjoy going to them for the variety of things they offer for everyone to do. L'Auberge has a decent beach so why not take...

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Helpful?
Thank Jody Q
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Jody - We appreciate you taking the time to leave us this review. We are glad that you enjoyed your stay. We will be passing your feedback about additional attractions to our leadership team. We look forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Tomball
Reviewed 5 days ago NEWvia mobile

Staff was super nice, and very friendly. So please going again real soon. I like that the rooms are smoke free and fresh. Bathroom clean and fresh, plenty of towels. Nice selection of cable channels. I like that you don't have to go outside to get to the casino. Gamble on!

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Helpful?
Thank Christina B
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Christina - Thank you for this great review. We are so pleased that you enjoyed your time with us. We look forward to seeing you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Houston, Texas
Reviewed 5 days ago NEW

I went to a bachelorette party, which was a lot of fun. From the outside, the hotel was very impressive and looked much classier than the Golden Nugget next door. Right when you walk in, there are several large fireplaces, which were lovely. I really enjoyed sitting by the fire, drinking a glass of wine while I waited for the...

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Helpful?
Thank Cheryl G
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Morning Cheryl - Thank you for leaving us this review. We are pleased that you enjoyed your time lounging by the fireplaces. We are disappointed to hear about the rest of your stay. We would love to speak to you directly and ask that you contact our Guest Experience Manager, Matthew Welsh. You can email him at matthew.welsh@ldlmail.com. We...

Crosby, Texas
Reviewed 5 days ago NEW

Nice clean hotel and amenities. Casino rather lite for time of the evening and the machines were very tight. The restaurants were of average and would not do the buffets. I choose Bossier City LA over Lake Charles.

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Helpful?
Thank Mary T
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Afternoon Mary - We appreciate you taking the time to leave us this great review. We are glad that you enjoyed your stay in our hotel. We are looking forward to having you join us again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Anahuac, Texas
Reviewed 6 days ago NEWvia mobile

Great waiter this morning for breakfast at Southern Kitchen! Kinnen Fontenot did a great job!! Blueberry Waffles were awesome as well! Now if only I could win in the casino, my trip would be complete!

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Helpful?
Thank lomike98
LAubergeLakeCharles, Resort Director at L'Auberge Casino Resort, responded to this review

Good Afternoon - We are thankful that you took the time to leave us this great review. We are so happy that you had a pleasant stay and our friendly staff meet your every need. We look forward to having you back as our guest again soon. Sincerely, L'Auberge Casino Resort Lake Charles

Reviewed 6 days ago NEW

I wanted to say how great my weekend was staying at the L'AUBERGE DU LAC RESORT & CASINO in Lake Charles, Louisiana....I was in town to see my sister and brother-in-law who are customers of the franchise. We enjoyed a concert at the casino next door, but gambled and stayed at the L'AUBERGE. The staff was welcoming and accomodating. The...

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Helpful?
Thank Kahne O
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Diamond resort destination. Only Southwest Louisiana hotel to hold the prestigious standard of AAA Four Diamond. Full service casino resort offering non-stop Vegas style gaming with 70 table games and over 1,600 slot machines, championship Tom Fazio golf course, full service Spa du Lac, resort pool and lazy river, unique retail shopping, 6 innovative dining outlets, 26-story casually elegant hotel with 1,000 rooms, suites and villas plus big name entertainment. ... more   less 

Additional Information about L'Auberge Casino Resort

Address: 777 Avenue L'Auberge, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $115 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino Resort 4*
Number of rooms: 995
Reservation Options:
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Also Known As:
l`Auberge Du Lac Hotel Lake Charles
Laberge Casino
l Auberge Du Lac Resort
Lauberge Du Lac Hotel & Casino
La Berge Du Lac
Laberge Du Lac Casino
Laberge Dulac
Hotel Style:
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travelers have asked, with answers from L'Auberge Casino Resort staff and other travelers.
21 questions
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Jackson, Mississippi
11 months ago
Willoughby, Ohio
Kansas City Misssouri
6 months ago

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Questions? Get answers from L'Auberge Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Views are not really great for the money.”
 of 5 bubbles 587MaryT, 5 days ago | Read review
“The nice view is looking out towards the pool.....that way you can see what everyone is up to if you have kids with you.”
 of 5 bubbles kahneo, 6 days ago | Read review
“Upgrade to a suite --”
 of 5 bubbles DavdLW, 4 weeks ago | Read review
“make ur reservations early....”
 of 5 bubbles , 4 weeks ago | Read review
“Get room over garden/pool area.”
 of 5 bubbles roadhound1, Nov 21, 2016 | Read review
5 of 5
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