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Americas Best Value Inn & Suites

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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Baytown, Texas
1 review
1 of 5 stars Reviewed 1 week ago

My sister and I checked in 7-16-16. We were given our key, went upstairs and opened the door to a room obviously still occipied. We went back to the desk and they weresurprised that anyone was still in the room. Alsp, they had no idea WHO was there. We got another key, went back upstairs to the filthiest, nastiest room... More 

Helpful?
Thank pfrench14
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Arrived to see men hanging in front drinking beer. Came up to room and immediately started killing bugs. Sofa nasty and dirty with fluids. Owner refused to refund my money. I felt really unsafe. Smell of drugs all around upstairs, owner entered my room while i was gone to store. While laying in the bed a roach crawled up the... More 

Helpful?
Thank tmarshallad

Travelers are raving about these Lake Charles hotels

Shreveport, Louisiana, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The first 2 minutes of our check-in was absolute horror. We got there a few hours before check-in time just to see if our room happened to be ready. We had some things to do and our vehicle was stuffed full and we hoped to unload some of it there. We approached the desk and he told us there were... More 

Helpful?
Thank Lisa A
Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016 via mobile

This was my first time staying at this hotel. My daughter and son-in-law recommended it since they have stayed there before visiting their son at McNeese State University. Extremely clean. Very welcoming family owned hotel. Will stay there again! Very good rates. Nice pool. And laundry facility

Helpful?
Thank runnergirl42
1 review
4 of 5 stars Reviewed March 14, 2016 via mobile

This was a very clean and nice hotel for the price we paid. I was skeptical at first since I normally don't care for the outside room entrances but it was very up to date and you could smell the clean when you walked in the room.

Helpful?
Thank Erin R
Port Arthur, Texas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 20, 2016

We have stayed here many times for a Mardi Gras ball. It has been two years since we were here- it has gone downhill! It looks as though very minimal maintenance is done. The lock on our door looked like it had been picked. The breakfast was a poor excuse for a breakfast- and it used to be good. On... More 

Helpful?
Thank Bv57
1 review
1 of 5 stars Reviewed October 11, 2015 via mobile

Straight to the point ..I booked one king size bed .. The gave me double beds. It was my boyfriends birthday so we drove from Houston to stay here for the casinos. We had to sleep in two separate beds because they were full size beds .. Ugh ok I wasn't rude or anything I said cool whatever. So the... More 

Helpful?
Thank Ebony N
Galveston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Upon checking in Smita was very nice and friendly, she has great customer service skills. She and Peter were great through out our stay, we come to Lake Charles every year for the fourth of July and this was the best stay ever, this was our first time staying at this location, but from now on it will be the... More 

Helpful?
1 Thank blackberry409
Morehead City, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

from the reviews ,and after being spoken rude to over the phone by unidentified front desk employee, I was worried about staying here but to my surprise the room was clean, an very quiet.. well worth the money. just no coffee maker in room. Bed was comfortable an linens were clean.

Helpful?
1 Thank nfd4312
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 9, 2015 via mobile

You should be allowed to give no stars. Management kept trying to change the price after already being charged. If you try to make small talk with housekeeping you'll be told to not prolong their work or they will kick you out. Phone calls in the middle of the night telling you to be quiet even though you were asleep... More 

Helpful?
3 Thank 3028e
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21 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn & Suites

Address: 3411 Broad Street, Lake Charles, LA 70615
Location: United States > Louisiana > Lake Charles
Price Range: $85 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 35
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