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Americas Best Value Inn & Suites Lake Charles

3231 Lake Street, Lake Charles, LA 70601 (Formerly Microtel Inn & Suites Lake Charles)
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28 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Auckland
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We were on our way to NORLY so it was just one nights stay. This is a very very average hotel. Staff were more interested in either talking to other hotel staff or what was on their computer. While being the only one standing at the desk I certainly was made to wait until they were ready to serve me.... More 

Helpful?
Thank Brenette
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Made reservation on line based on hotel webpage pictures , when we were checking in ,the front desk girl answered the phone twice, one was from one of the rooms complaining about mold and the second call was a complain about a commode not flushing , that should've alerted us about this place, but it was 4th of July wkend... More 

Helpful?
Thank Anedad
Alexandria, Louisiana
2 reviews
3 of 5 stars Reviewed May 18, 2016

The grounds of this hotel is well maintained. The foyer is very nice. The hotel has great curb appeal. Unfortunately, the housekeeping in the rooms is poor and the continental breakfast did not exist.

Helpful?
Thank jeander4
Level Contributor
3 reviews
1 of 5 stars Reviewed April 12, 2016

The most terrible experience ever, place was dirty in the common areas and even worst in the rooms do not book it before you see the rooms, the parking lot is cleaner than the inside of the MOTEL, it is not a Hotel, much less a suite, shame on the company chain.

Helpful?
Thank Ivor C
2 reviews
4 of 5 stars Reviewed March 20, 2016 via mobile

The room was clean and bed was comfortable.. overall no complaints except took 3 times to get cards to work a little annoying but after that everything was great.. took a cab to margaritaville only cost 12$ .. I would stay again

Helpful?
Thank Amanda H
Houston, Texas
2 reviews
1 of 5 stars Reviewed December 7, 2015

Where do I start? The sheets were stained, the covers had holes, there were hairs IN the bed underneath the sheets, the pillow cases were stained, the cables to the tv were showing everywhere, there was dust on top of the "closet" area, the coffee machine and coffee were just thrown there on top of the tiny microwave. There were... More 

Helpful?
Thank D K
Tomball, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 17, 2015

got an email confirmation w/CC guarantee. From ABV. For Lake Charles,LA. Attempted to check in at 4PM. Was told my room was 'taken out' by one of their staff. What happen was. While standing at the front desk speaking to the girl at the frontdesk, because she did not have a name tag... A guest came by and asked for... More 

Helpful?
Thank Elizabeth B
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 25, 2015 via mobile

Room is very small and bed is a full not a queen. But sheets were clean and bathroom was clean. You get what you pay for and this is a $69.00 room. It's not near as bad as the reviews showed. I do have to admit I was scared.

Helpful?
Thank Steph0425
1 review
1 of 5 stars Reviewed January 7, 2015

The front desk lost my online reservation and had already paid online before getting there but they still charged my card twice. The rooms are filthy to say the least! When I tried to get my money back for at least they room I was charged for that I did not use was told there was nothing they could do!!... More 

Helpful?
Thank karina s
Andreas, United Kingdom
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed December 30, 2014

I've stayed in a lot of best western hotels but this was by far the worst. No bar or restaurant and a self service breakfast (I've never made my own waffles before!!!). I was there at the weekend and the room was a little noisy with the couple next door getting amorous at around 5am. I would avoid this hotel... More 

Helpful?
Thank Bigbri272
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn & Suites Lake Charles

Address: 3231 Lake Street, Lake Charles, LA 70601 (Formerly Microtel Inn & Suites Lake Charles)
Location: United States > Louisiana > Lake Charles
Price Range: $74 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn & Suites Lake Charles 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Microtel Inn And Suites Lake Charles
Microtel Inn & Suites Lake Charles Hotel Lake Charles
Microtel Lake Charles
Lake Charles Microtel
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