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America's Best Inn and Suites

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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Arcadia, Louisiana, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed here last year and loved it, this year the hotel was being renovated during a convention. Paint fumes in the halls, lights out in rooms. Could hear construction and demolition all day. Reservation was wrong upon arrival, we arrived at 4 and there were not any rooms available yet.Changed rooms twice, phone did not work in first room open... More 

Helpful?
Thank Ann S
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Dusty, dark, lights burned out, carpet coming up, dirty toilets in room and lobby. Our room door lock should have been replaced. A matter of fact someone should turn this place into the better business Bureau

Helpful?
Thank Corteh1

Travelers are raving about these Lake Charles hotels

McAllen, Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

The rooms in this place did not match what was on the website. For the price there's no way I would stay here. After seeing the room we just left. There were no Hotel rooms available any other place in Lake Charles so we ended up staying the night in Sulphur Louisiana which is just 10 to 12 miles away... More 

Helpful?
1 Thank Rita R
2 reviews
1 of 5 stars Reviewed June 28, 2016 via mobile

Not good. Traveling with a softball team and one of the parents found some negative reviews the day before we were to head that way. I contacted the manager and was assured that the reviews were "inherited" from the previous ownership and that he would personally make sure all our rooms would be up to standard. Well...we all checked in,... More 

Helpful?
Thank Nasen S
Friendswood, Texas
1 review
2 of 5 stars Reviewed June 20, 2016

Until their renovation is complete, I would recommend not staying at this Hotel. The A/c units in each room were either not working, working poorly or leaking everywhere. The rooms were very dirty, the underneath to the ice bucket lids were even moldy. The elevator was very scary as well. After seeing how dirty the rooms were we chose to... More 

Helpful?
Thank paticakes44
El Campo, Texas
2 reviews
1 of 5 stars Reviewed June 13, 2016

Very nasty, dirty, Jacuzzi was not working. worst place I ever stayed at and needs to be shut down until cleaned up. this place made me feel very uncomfortable to stay at much less sleep at. Very overpriced and I could not even say one good comment about this place.

Helpful?
Thank rocharich7
Level Contributor
2 reviews
1 of 5 stars Reviewed June 1, 2016 via mobile

Renovation in progress and they shouldn't even be allowed to continue business. I mean, elevator that smelled like cigarettes, stinky dirty rooms, dirty carpet, it was a nightmare. Rushed out in a hurry at dawn. Oh my! America's worst. Avoid at all cost.

Helpful?
Thank Vijay S
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 14, 2016 via mobile

Very dissapointed in our over night stay here..we had previously stayed at this hotel a few years back for mardi gras and it was a pleasant stay ..boy were we disappointed this time. ..the hallways smelled of sour carpet..the kids couldn't swim in the pool bc the under water light keep floating up bc it was broken with the wires... More 

Helpful?
Thank Gina C
Singer, Louisiana
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 14, 2016 via mobile

Stayed here over night and and was not pleased with the dirty hallways ..rooms were ok but WAY over priced ..pool was indoors, too hot and the lights were floating up in the water..so the kids didn't get to go swimming bc I was not watching them get electrocuted. Never any towels.. we asked for extra blankets and was told... More 

Helpful?
Thank ginacee1
2 reviews
1 of 5 stars Reviewed April 26, 2016 via mobile

This is one of the worst looking hotel near a beautiful great view of the lake. The room looks so old and out dated. My co worker loves the view but he did not tell me how bad it looks inside. So I had no choice but to stay here. This place needs a whole new renovation if they ever... More 

Helpful?
Thank Howie N
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33 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about America's Best Inn and Suites

Address: 401 Lake Shore Dr, Lake Charles, LA 70601-4286
Location: United States > Louisiana > Lake Charles
Price Range: $68 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — America's Best Inn and Suites 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
America`s Best Hotel Lake Charles
Best Hotel Lake Charles
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