We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lake Charles

Visit hotel website
About
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel & Suites - Lake Charles the finest hotel in Southwest Louisiana. Our hotel offers 81 spacious rooms or you can treat yourself to one of our suites equipped with a Jacuzzi bathtub. We can host your next meeting or small reception in our meeting room that can accommodate up to 50 guests.Our Lake Charles hotel is centrally located with easy access to I-10, Conoco, PPG, Sasol, Cit-Con, Westlake Petrochemicals, Citgo and Westlake Polymers. Try your luck at the nearby Lake Charles Casinos, Isle of Capri, L'Auberge Du Lac and play golf in their Tom Fazio designed golf course. Take a relaxing stroll through downtown Lake Charles or experience one of Lake Charles area golf clubs, Pine Shadows, Mallard Cove or Graywood Plantation Golf Course. We are in close proximity to McNeese State University and Lake Charles Regional Airport. Our dedicated staff at the Holiday Inn Express Hotel & Suites is here to make your stay comfortable and enjoyable. Hotel discounts available for AAA members and senior citizens with a valid ID at check-in.
Read more
Property amenities
Pool
Business Center with Internet Access
Free Parking
Fitness Center with Gym / Workout Room
Wheelchair access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Hot Tub
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Outdoor pool
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Microwave
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
Getting there
Lake Charles Municipal Airport8 mi
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews & more
124Reviews
62Photos
2Q+A
16Room tips
Traveler rating
  • 43
  • 41
  • 19
  • 7
  • 14
Time of year
Traveler type
Language
  • Filter
  • English
Show reviews that mention
+1
Checked in for the night at the Holiday Inn Express. It's not too far from I-10. The main hallway smelled heavily of carpet deodorizer. My room was clean, but had a dank/musty smell to it. In room amenities are fairly standard...TV, microwave, mini fridge, desk, iorning board, a
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles
Responded Sep 27, 2018
Hello 267richardk267, Thank you for writing a review about your recent stay with us. It’s nice to know that our location, amenities and facilities suited your travel well. Regarded our staff service to be excellent, breakfast to be good and bed comfortable. I'm sorry to see that the smell along the hallway fell below your expectations. Please accept our sincerest apologies for any inconvenience these have caused. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction. We hope you would consider staying with us again should your travels bring you back to the area. Regards, Dianne L Case Manager IHGService
Read more
Nice staff .Clean rooms and bathrooms, and efficient check in also very close to everything in lake charles that you would want to go see and do. Little pricey for the area but worth it for the cleanliness and location.
Read more
The lobby looks very nice & appears to be redone. The location isn't great & we were warned by locals to avoid the parking lot late at night. The room smelled musty & was dated. The beds, however, were comfortable. The room at least did have a refrigerator. My friends who sta
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles
Responded May 17, 2018
Hi Dee70471, It's a lovely day at the Holiday Inn Express and Suites Lake Charles, your feedback is valuable. We consistently aim to provide True Hospitality for everyone. That in mind, I'm delighted to read your favorable remarks for our hotel's upkeep and comfortable rooms. These inspire us to maintain Great Hotels Guests Love. On the other hand, I'm sorry you did not find our location to your liking and that you were let down by the condition of our rooms. About breakfast though, please note that The Express Start Breakfast Buffet is included in the price of the room. Thanks for your candor and for choosing to stay with us. Your feedback has been shared with the team for these areas to be promptly addressed. On behalf of the team, we hope to welcome you back for a chance to make your next stay better than the last. Warm regards, Jillian I Case Manager IHGService
Read more
Not what I expect from an HIE property.
Not located in a good area. Most of the gas stations and stores in the area have bars on windows and are run down. It was convenient to I-210, which was why I chose it. Not a great selection of places to eat in the immediate area.
Proprty
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lake Charles
Responded Apr 10, 2018
Dear Tom M, Thank you for your recent stay with us and reviewing our property. I am glad you liked the friendliness of our staff. I am sorry you were not satisfied with the location of our hotel and the shortfalls you have noticed with your room. Your feedback is very important as this gives us a step further to achieve our goal of providing the best comfort for our guest like you could ever have. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely, Anthony M Case Manager IHGService
Read more
Not much that sets this hotel apart from others of its kind. Average breakfast, an exercise room, highway access, etc. The pool looked nice but I did not have time to use it. The desk staff were friendly and prompt to answer questions.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Photo provided by managementHoliday Inn Express Hotel & Suites Lake Charles
Suite
Photo provided by managementHoliday Inn Express Hotel & Suites Lake Charles
Guest room
Photo provided by managementHoliday Inn Express Hotel & Suites Lake Charles
Guest room amenity
Photo provided by managementHoliday Inn Express Hotel & Suites Lake Charles
Guest room amenity
Photo provided by managementHoliday Inn Express Hotel & Suites Lake Charles
Guest room
Previous
Do you have shuttles to the casinos?
do the room have a mini fridge or coffee maker, or microwave?
Thank you all for sharing your feedbacks, I am very pleased to read how helpful and informative our established guest are with assisting our potential guest with as much help as possible. We greatly appreciate your assistance in everyway and hope to have you visit us again. Thank you. My future traveler; thank you so much for your interest in our hotel. We hope to have you stay with us in your upcoming travels. All our guest rooms does have all 3 things to match your enquiry: * Coffee maker * Mini fridge * Microwave We look forward to having you visit us soon, so you can enjoy our free WiFi, complimentary breakfast, outdoor pool/whirlpool and have a great experience with our team and our great hospitality. Sincerely, Charmaine S. General Manager Holiday Inn Express - Lake Charles
0 votes
Show all answers
"They have handicapped rooms that are very accessible."
"King Jacuzzi room is very large, quiet, and at the top of the stairway"
"get the king suites"
"Ground floor, has a slow elevator."
"Very good free breakfast. Very good bed and pillows."
Previous
PRICE RANGE
$81 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express lake charles hotel lake charlesholiday inn lake charleslake charles holiday inn
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
81
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing