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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Reviewed May 18, 2015 via mobile

Great hotel, clean and centrally located. Holly and the rest of the staff were amazing, great happy hour and lounge offerings. Highly recommended. Rooms were clean and well maintains, staff was attentive and accommodating. Nice rooms, nice lobby.

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Helpful?
1Thank Kristopher V
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

Thank you so much for letting us know how your stay was. We truly appreciate you staying with us at SpringHill. We pride ourselves on our customer service and I am grateful that we were able to accommodate your needs. We hope to see you real soon !

Bossier City, Louisiana
Reviewed April 28, 2015

Over 100+ stays and no complaints! Satarie and Alexis all ways hook me up with my favorite rooms. Moe and the staff always take care of me and Veronica keeps my room very clean! Free shuttle to the casinos on the weekend, can't beat it!

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2Thank R K
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to let us know about our hotel. I am also grateful to see that you are a returning guest. We take great pride in our customer service and it brings joy to know that your received great customer care. We can only hope that you can continue to see us many years to come.

Vero Beach, Florida
Reviewed April 13, 2015

Stayed here for three nights for a conference, from check in to check out the staff, especially front desk, could not have been more helpful, one of our colleagues wanted champagne chilled down before their arrival (as a celebration!) but the bar wasn't opening until 5pm. I asked the lady on the front desk if that was possible, she went...

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1Thank USPSD8
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

I appreciate you for taking the time to let us know about our hotel. I just want to say thank you for staying with us, and we strive to always go the "extra mile." I do apologize about the noise from the highway side. We hope to see you again and when you return we can definitely try and put...

Spring Hill, FL
Reviewed April 7, 2015 via mobile

Staying a few days for business, but would recommend for any purpose. This is a very clean, well-maintained hotel. The breakfast is hot and consists of eggs and sausage, as well as pastries and cereals. The people are extremely friendly and accommodating me. There is a bar in the lobby that serves happy hour. The rooms are very modern and...

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1Thank No1RN
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

Thank you so much for taking the time out your day to tell us about our hotel. We take great pride in assuring our guest that they have the best in everything here whether its from amenities to customer care. I am grateful that our general manager was able to help you find your paper in the parking lot outside....

Baton Rouge, Louisiana
Reviewed April 7, 2015

I have stayed at this property on numerous occasions and they always aim to please! Satorie is a fantastic host at the front desk and is always willing to help...with a smile. Shannon and her co-workers are a fantastic house keeping staff. I highly recommend this property to all! S

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1Thank SouthLATraveler
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

I am so grateful that you choose our hotel over and over again, and that you also took the time out of your day to review our hotel. We train our people to be willing to help no matter the cost and to remember if this was us how would we want to be treated. I am glad to know...

Reviewed March 31, 2015

My name is holly and my family and I stayed there for three nights and it was AMAZING!!! The staff was polite and extremely helpful and I would especially like to thank Michelle,Cynthia and vhonique they were AWESOME!! And I would recommend this hotel to everyone. Thank you for everything.

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Helpful?
1Thank Hollydeo
SpringHill Suit... L, Guest Service Representative at SpringHill Suites Lake Charles, responded to this review

Dear Holly, Thank you for sharing your experience at the SpringHill Suites Lake Charles through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to...

Reviewed March 28, 2015

Rooms were very spacious and clean! Very clean! I love the layout of the split bathrooms! It was convenient for a family! We stayed in a 2 queen with sleeper sofa and there was more than enough room for all of us to spread out! The beds were super comfy! The breakfast had PLENTY of options! Shonique was delightfully helpful...

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1Thank pattykat52400
New Orleans, Louisiana
Reviewed March 26, 2015

From July through December 2014 I stayed in this hotel at least a few days each month. It was, by far, the best hotel for business travel I've ever visited. Room design was perfect, amenities were adequate,location was great, and staff were very, very friendly.

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1Thank James H
Long Beach, California
Reviewed March 24, 2015

The staff was genuinely friendly, courtious and helpful. Every time I walked in or out the door, day or night, the front desk person made me feel at home. The rooms were spacious, clean and the bed was out of this world comfortable, making sleep effortless which is always a plus on a long business trip.

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1Thank Shawn B
Salisbury, United Kingdom
Reviewed March 17, 2015

We arrived at the springhill suites after a dreadful six hour drive through torrential rain. Needless to say we were not in the best frame of mind when we arrived. However, Trudy on reception gave us such a nice welcome we almost immediately felt better. She was very friendly, efficient and knowledgeable, and even managed to deal with three people...

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1Thank margaret h
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210. ... more   less 

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $113 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Lake Charles staff and other travelers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
 of 5 bubbles SidH479, Feb 6, 2017 | Read review
“....maybe not close to the elevators...:-)”
 of 5 bubbles D4688AYelizabethb, Jan 4, 2017 | Read review
“Room 523 was great!”
 of 5 bubbles bs0549, Dec 31, 2016 | Read review
“All the rooms we saw were exellent”
 of 5 bubbles ourdub, Dec 4, 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question