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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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251 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Lake Charles
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Showing 250: English reviews
San Antonio, United States
Reviewed July 30, 2016 via mobile

Very clean, very nice, easy access for passing thru. Easy access to ih10 and casino's. Would definitely stay again. Great for family's too. Staff was most pleasant and efficient. Really like the new decor.

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Helpful?
1Thank Richard C
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 start trip advisor! We are so glad that you enjoyed your stay. Thank you for staying with us!

Kansas City, Missouri
Reviewed July 25, 2016 via mobile

My daughter and I stayed for 2 nights during a week in June. I noticed right away all the pink mold in the shower. Later when we pulled down the sheets there was blood on the mattress pad. The person working the front desk brought a new pad but I had to change it. She walked away before I finished,...

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Helpful?
Thank Keith K
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

We apologize that your stay was less than acceptable. A member of management will be contacting you shortly to discuss your stay. Thank you!

Lexington
Reviewed July 25, 2016

We stayed for the weekend with a large group of friends in June and found this facility to be very clean, friendly staff and provided a fresh breakfast. The staff were eager to help in any way. The General Manager made sure everyone was happy and there were no problems with our rooms. Great parking with stores and restaurants nearby.

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Helpful?
Thank Jo B
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that our staff was eager to assist and help in anyway! We hope your travels bring you back to the Lake Charles area again! Thank you- Management

New Orleans, Louisiana
Reviewed July 20, 2016 via mobile

Each staff member at all times was very friendly and helpful. My room was clean and things were well-kept. I appreciated the in-room coffee maker, but didn't make use of the lobby breakfast. I would stay there again. The location is really convenient to I-210 and restaurants and casinos.

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Helpful?
Thank PecorNOLA
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are so pleased to hear that you enjoyed your stay!

Baton Rouge, Louisiana
Reviewed July 19, 2016

The room my friends and I stayed in was awesome. Separate toilet from shower. Microwave, fridge, pull out bed. Super nice and I highly suggest the Queen suite if a large group. Breakfast is included as well. Convenient free shuttle bus to L'Auberge and Golden Nugget casinos.

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Helpful?
Thank twanderlustt
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that you highly recommend this hotel. We hope that your travels bring you back to the Lake Charles area! Thank you!

DeRidder, Louisiana
Reviewed July 9, 2016 via mobile

Awesome hotel! We loved everything about our stay! It is a great location close to restaurants, shopping and casinos. The staff was friendly and helpful. It is a newer property and the rooms are very nice. We will definitely stay here again.

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Thank goodmans92
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We are pleased to hear that your stay met your expectations and that our staff was friendly. We hope your travels bring you back to the Lake Charles area soon!

DeRidder, Louisiana
Reviewed July 9, 2016 via mobile

Loved everything about our stay. Very nice management and staff. Great location near the casino with better pricing then the casino hotels. Near the mall and restaurants. Would definitely go back and would recommend it to anyone who is new to the area.

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Helpful?
Thank halle0314
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to write a 5 star review! We appreciate the feedback and are pleased to hear that you enjoyed your stay. We hope your travels bring you back to the Lake Charles area soon!

Houston, Texas
Reviewed July 6, 2016

Convenient, clean, comfortable, very helpful and friendly staff; couldn't have asked for more. This appears to be a fairly new property and is well appointed and taken care of. Beds comfortable, convenient micro and fridge in room.

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Thank pvincent2016
Reviewed July 4, 2016 via mobile

Stayed for 5 nights with our kids, and this far exceeded our expectations! ** Clean and modern **2 separate sinks in the room, which is a good layout for a family! **quiet room so my kids all could get a great nights sleep. **fabulous breakfast (real eggs, lots of options, freshly made breads and more) **small pool and workout room,...

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Thank NVP Sara D
Claudia C, Sales Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for your kind review of our hotel. We love hearing that we exceeded our guests expectations. We have a great staff, and it definitely shows when we get great reviews like this one. We are in a great location, and close to many attractions. We would love to have your family as guests again. Please think of us...

Poplarville, Mississippi
Reviewed June 30, 2016

First let me start off by saying this is a very clean and modern hotel. The beds are comfortable and the rooms are a good size for 4 people. With that being said your main reason for a hotel to begin with is because you are away from home and need a place to sleep. We stayed on the fifth...

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Helpful?
Thank CLG2930
Claudia C, Sales Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for your review. We appreciate all of the feedback that we receive. We would first like to apologize that you had a hard time sleeping because of the interstate noise. We are currently working on ways to decrease the highway noise for our guests because we want all of our guests to enjoy their stay, and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $103 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Family Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Lake Charles staff and other travelers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for even numbered rooms. Odd numbered rooms are only a few feet from a busy interstate and noisy all night.”
 of 5 bubbles SidH479, 2 weeks ago | Read review
“....maybe not close to the elevators...:-)”
 of 5 bubbles D4688AYelizabethb, Jan 4, 2017 | Read review
“Room 523 was great!”
 of 5 bubbles bs0549, Dec 31, 2016 | Read review
“All the rooms we saw were exellent”
 of 5 bubbles ourdub, Dec 4, 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question