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SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Denham Springs, Louisiana
Level Contributor
674 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

On the surface road approaching the casino area, this place offers reduced cost overnight lodging at a much reduced rate than offered at the nearby casinos. On W. Prien Lake road (which loosely parallels the 210 loop) this is a very new hotel. It's convenient, off either Lake St or L'Auberge exits from 210. Suggest an even numbered room which... More 

Helpful?
Thank LSUTraveller
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the Springhill Suites overnight to break up my drive from Corpus Christi to Destin. I arrived at 1:30 am and the gentleman working the front desk knew my reservation right away. The room was extremely comfortable and clean, the staff friendly and helpful, but most importantly I felt very safe through out the property. Being a single... More 

Helpful?
Thank Kimberly W
Baton Rouge, Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family recently stayed here for a reunion. The hotel staff was very friendly. Breakfast is good and the rooms are very clean. My boys (8 and 11) enjoyed the pool. My mom and boys stayed in a room with 2 queens and got a fabulous AARP rate.

Helpful?
Thank SConn154
Metairie, Louisiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the hotel was stressful because my car was stolen from the parking lot. The fantastic staff helped me through the entire horrible experience and cheered with me when my car was found untouched by the thief . My heartfelt thanks go out to Cynthia, Victoria, Michelle Sanchez, Lauren Jones and April.

Helpful?
Thank Lattill
Wilmington, North Carolina
Level Contributor
178 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love the people that work at this hotel. I have never meet a friendlier crew. The lady who checked us in was dining and made some sweet dinner suggestions. The front desk person that was there in the evening was so friendly. It was nice. I like the whole bar concept. Out there in the middle of the lobby.... More 

Helpful?
Thank Russell R
Raceland, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Michelle was absolutly wonderful to be around at the bar... An amazing experience I plan on telling my family and my friends about this experience so they will come here and to see it with her own eyes to witness and be a part of !!!!! After a long drive and a long night coming to the Bart sitting down... More 

Helpful?
Thank tloney
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Michelle Sanchez was very professional and very attentive very outgoing and she made us feel very welcome and we will come backI will tell all my friends and family about this bar and the bartender and we will send them to y'all she's very very very good at her job she deserves a paid day off

Helpful?
Thank Poppy P
Jackson, MS
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Enjoyed my stay! Staff was very friendly! The breakfast was excellent. The ladies serving ,especially Gail and Shonique, were great. These ladies went out of the way to serve, even obtaining a breakfast item requested that was not on the breakfast bar. Not sure who prepared my room each day...the room was well cleaned and taken care of. Thanks so... More 

Helpful?
Thank popefamily_70461
Houston, Texas
2 reviews
4 of 5 stars Reviewed August 8, 2016

The hotel was absolutely wonders, huge spacious, beds were luscious, very clean (expect for the sofa bed in the room the pillows were very worn). We had a handicapped suite for myself and my brother, who were both handicapped. Which brings me to a complaint. I was very surprise there were no assistance with luggage, and I expressed that to... More 

Helpful?
Thank sandrasimon8
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to notify us about this incident. We are saddened to hear that our level of customer service was not as expected. We will address this particular incident with the appropriate department and associates. A member of management will be contacting your shortly. More 

Corinth, Texas
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

Traveled down on a Sunday to meet early on Monday. The hotel was clean and close to local restaurants. The people were extremely nice at check in and with information directions and restaurant recommendations. The main complaint was first thing Monday morning with no hot water! Plenty in the conk just nothing but cold in the shower!

Helpful?
1 Thank Russell I
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for taking the time to leave a trip advisor review! We apologize that there was no hot water available on Monday morning. We will inform the appropriate departments to ensure that this will never occur again. A member of the management team will be contacting you shortly. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about SpringHill Suites Lake Charles

Address: 1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Location: United States > Louisiana > Lake Charles
Price Range: $158 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Romantic Hotel in Lake Charles
#2 Family Hotel in Lake Charles
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