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Holiday Inn Hotel & Suites Lake Charles South

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2940 Lake Street, Lake Charles, LA 70601
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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Humble
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Was traveling with my wife to Lake Charles to gamble. Much cheaper than a casino room and very close. We were upgraded to. a King suite on the 3rd floor at the back of the hotel, with a very comfortable bed. When exiting the elevators there was a musty smell. The room was clean and quiet except for a noisy... More 

Helpful?
1 Thank OliverCromwell1973
Spring, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Location was convenient and I had high hopes for a nice weekend stay. The front desk staff member was very personable and professional, however I cannot say the same for the manager. The room was a disappointment due to its location ( first floor by rear entrance) and particularly due to an extremely noisy a/c unit in the room which... More 

Helpful?
Thank Leapfrog2015
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Leapfrog2015, • Thank you very much for taking the time to post your review. We do apologize for the negative experience that you had. At the same time we appreciate hearing about any guest experience, whether positive or negative. We strive to give our guest the best experience possible. Please don’t hesitate to contact our front desk for assistance with... More 

Hammond, Louisiana
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a solid, clean and comfortable place to stay. The staff is friendly, courteous and helpful. I end up reviewing them after every visit on the IHG site because every visit someone does something that deserves it. If you are looking for a comfortable quiet place to stay in Lake Chuck, this is your spot!

Helpful?
Thank Phil R
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Phil R., Thank you for your kind words, we appreciate them. It's always a pleasure to hear great things about our hotel from valued guest. We think we have the best staff in the hotel industry. We look forward to seeing you again. Until next time safe travels. More 

The Woodlands, Texas
Level Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had to stay in town for business for an appointment in the morning. This location was very convenient and easy to find. A newer location was an added bonus and my hotel stay was excellent. Having a restaurant location so close was a bonus as well

Helpful?
Thank Douglas L
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Douglas Thank you for your kind words we know you have many choices when book and were truly glad you chose us. Yes, our location has easy on / off access and our full service restaurant and bar is an added bonus. We look forward to seeing you again. More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at multiple hotels on our trip this summer and by far this was the cleanest and most comfortable. Enjoyed the room...large with elevated ceiling. Comfy bed...clean bathroom...nice hotel overall. No complaints!

Helpful?
Thank Rachel L
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you valued guest so much for your heart warming comments. We know how hectic our business traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at the Holiday Inn and Suite Lake Charles South, we are a family. As such, every guest who... More 

San Francisco
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel does not have central air, it has an in room unit which has to be constantly on or the room gets very hot and muggy. We stayed 2 nights, bought ear plugs the second night and then just checked out early. For this reason, I gave it 3 stars. On the plus side, the restaurant is nice. We... More 

Helpful?
Thank kris308
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Good Afternoon Kris308, Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. We're very happy that your stay was comfortable, and that our friendly staff exceeded your expectations. We're looking forward to seeing you on... More 

Brenham Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 13, 2016

A little dated, needs major overhaul of rooms, new linens for beds, AC needs work, no breakfast available except in restaurant, too far to walk anywhere to eat. Very quiet, in bad neighborhood with inadequate parking. I would stay here again because the people were nice and I stayed on a back side room on the fourth floor, very far... More 

Helpful?
Thank BrenhamTexasGramma2
Lufkin, Texas
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 26, 2016

What a fabulous full-service hotel! The drinks and food in the Grill were wonderful. The steak was cooked to perfection. The rooms are all updated and the decor is superior to other Holiday Inns. The staff were all so cordial and the hotel is close to the boats!

Helpful?
Thank Ogletreez
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Morning Ogletree, Thank you valued guest so much for your heart warming comments. We know how hectic a traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at the Holiday Inn and Suite Lake Charles South, we are a family. As such, every guest... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2016 via mobile

We stayed here just one night but it was clean, comfortable and everyone was very nice. All the staff were happy, kind, helpful and seemed glad to be at work! Breakfast was good, what you expect as free breakfast, worth the price overall. Would definitely recommend!

Helpful?
Thank A TripAdvisor Member
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Valued Guest, Thank you for your kind words. The Holiday Inn staff is a family and as such we like to treat our guest the same. We value our guest and their experiences with us. We look forward to seeing you again, until next time safe travels. More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed April 30, 2016

My recent stay from April 5-10th was graced with Brittany working the front desk. She was extremely knowledgeable about area, local flavors, customs and services. The circumstances revolving my return home was not an easy one but Brittany went out of her way to assist with details, including special arrangements. She was beyond personable and compassionate and was so reassuring... More 

Helpful?
Thank irishcajun
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you valued guest so much for your heart warming comments. We know how hectic our business traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at the Holiday Inn and Suite Lake Charles South, we are a family. As such, every guest who... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $127 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South
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