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Holiday Inn Hotel & Suites Lake Charles South

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135 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Reviewed 1 week ago via mobile

Hubby & I stayed there this past weekend. It was our weekend getaway from our kids!!! Location was exactly where we wanted it to be, close to casinos & restaurants. Had the best night sleep ever. Clean rooms & super cold A/C.

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Helpful?
Thank Elga G
Reviewed 3 weeks ago

This property has a lot to offer! Spacious and clean rooms, Outstanding front desk services, extremely kind and friendly support facility staff (grounds keeper, food servers and housekeeping staff) all went over and beyond. AS we parked in the well lit parking lot, a grounds keeper assisted us with the door and our many bags for a weekend stay. T....

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1Thank Marilyn M
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. We hope that your stay was comfortable, and that our friendly staff exceeded your expectations. We're looking forward to seeing you on your future stay. Thank...

Lafayette, Louisiana
Reviewed December 20, 2016

The last 5 holiday inns I have stayed at were very disappointing. They were in different cities as well as states, so that made it even more disappointing. Imagine my surprise when I arrived here! Kathy was extremely nice and friendly. (and i was able to check in super early) She is the first one in the last 5 stays...

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Helpful?
Thank MelissaS2
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon MelSo, We are so elated to know how much you enjoyed your stay with us and to know Kathy did an awesome job. Our ultimate goal is to always make our guests feel warm and at home. Thanks for being an IHG Rewards Member; we truly hope your enjoying all the benefits of the program. We are sorry...

Reviewed October 25, 2016 via mobile

On biz so needed hotel close to the port. This fit the bill and had good facilities . Rooms ok and a reasonable bar restaurant. If you need a place this fits the bill. New feature for me was breakfast coupon you pay $10+ tax and get $20 food incl. novel idea . Overall a good value at $122 +...

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Helpful?
Thank Stevey1631
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Morning Mr. Steve1631, Thank you for giving us a chance. It sounds like for you we fit the bill. Thank you for all your warm comments we truly appreciate it. We know you have tons of options when booked and we are grateful you chose us. We look forward to seeing you again.

Reviewed August 27, 2016 via mobile

The staff is very friendly here! The rooms are pretty good though could use some updating as they are very dark. Free breakfast would be nice. It appeared to be dog friendly as I seen several small dogs in the hall. It was peaceful. The bed was comfortable. Housekeeping did not speak good English but was able to figure out...

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Helpful?
Thank R D
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Morning RD, Thank you for your kind words regarding our hotel. We appreciate our guest and as such we like to make them feel at home.

McAllen, Texas
Reviewed August 24, 2016

We all have those days when being at home is the last place you want or need to be. Following a long hot couple of months We packed it up and took our better half to Louisiana to celebrate her birthday. Despite the "Good Lord's attempt to relocate the Gulf of Mexico into the Louisiana countryside the staff there and...

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Thank daveleyva
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Davelayva, We agree we all have those days/weeks/months we are super excited you chose us. It is a pleasure to hear that the staff was accommodating to you.

Friendswood
Reviewed August 17, 2016 via mobile

We stayed at this hotel last year and it was fresh and clean and it was a pleasure to stay there. This year we stayed there again on a weekend and went to the Nugget and LaBerge and it was not as clean or enjoyavle as last year. The front desk girls were nice and accomadating. We asked for a...

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Helpful?
Thank Jeff K
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Jeff K, Thank you for giving us a great detailed review we know our guest have many options when booking. We’re glad you choose us again. I do apologize that it may seem to you we fell short in our duties. I am happy to hear our staff was accommodating to your needs and were nice and polite....

Humble
Reviewed July 23, 2016 via mobile

Was traveling with my wife to Lake Charles to gamble. Much cheaper than a casino room and very close. We were upgraded to. a King suite on the 3rd floor at the back of the hotel, with a very comfortable bed. When exiting the elevators there was a musty smell. The room was clean and quiet except for a noisy...

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1Thank OliverCromwell1973
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. We're very happy that your stay was comfortable, and that our friendly staff exceeded your expectations. We're looking forward to seeing you on your future stay.

Spring, Texas
Reviewed July 21, 2016

Location was convenient and I had high hopes for a nice weekend stay. The front desk staff member was very personable and professional, however I cannot say the same for the manager. The room was a disappointment due to its location ( first floor by rear entrance) and particularly due to an extremely noisy a/c unit in the room which...

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Helpful?
Thank Leapfrog2015
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Leapfrog2015, • Thank you very much for taking the time to post your review. We do apologize for the negative experience that you had. At the same time we appreciate hearing about any guest experience, whether positive or negative. We strive to give our guest the best experience possible. Please don’t hesitate to contact our front desk for assistance with...

Hammond, Louisiana
Reviewed July 18, 2016

This is a solid, clean and comfortable place to stay. The staff is friendly, courteous and helpful. I end up reviewing them after every visit on the IHG site because every visit someone does something that deserves it. If you are looking for a comfortable quiet place to stay in Lake Chuck, this is your spot!

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Helpful?
Thank Phil R
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Phil R., Thank you for your kind words, we appreciate them. It's always a pleasure to hear great things about our hotel from valued guest. We think we have the best staff in the hotel industry. We look forward to seeing you again. Until next time safe travels.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Location: United States > Louisiana > Lake Charles
Price Range: $116 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Lake Charles South staff and other travelers.
1 question
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6 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites Lake Charles South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get an Upper Floor room it;s a good venue to see the area.”
 of 5 bubbles daveleyva, Aug 24, 2016 | Read review
“Do not get a room near the back entrance of the hotel. Make sure the a/ c in the room is quiet .”
 of 5 bubbles Leapfrog2015, Jul 21, 2016 | Read review
“Higher up is better, request an odd number room to be on the front side.”
 of 5 bubbles philr873, Jul 18, 2016 | Read review
“stay on top floor, towards the back and away from elevators for quiet...”
 of 5 bubbles BrenhamTexasGramma2, Jun 13, 2016 | Read review
“Eat int he restaurant........ the food is great.”
 of 5 bubbles Ogletreez, May 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question