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Holiday Inn Hotel & Suites Lake Charles South

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Holiday Inn Hotel & Suites Lake Charles South
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131 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff is very friendly here! The rooms are pretty good though could use some updating as they are very dark. Free breakfast would be nice. It appeared to be dog friendly as I seen several small dogs in the hall. It was peaceful. The bed was comfortable. Housekeeping did not speak good English but was able to figure out... More 

Helpful?
Thank R D
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Morning RD, Thank you for your kind words regarding our hotel. We appreciate our guest and as such we like to make them feel at home. More 

McAllen, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We all have those days when being at home is the last place you want or need to be. Following a long hot couple of months We packed it up and took our better half to Louisiana to celebrate her birthday. Despite the "Good Lord's attempt to relocate the Gulf of Mexico into the Louisiana countryside the staff there and... More 

Helpful?
Thank daveleyva
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Davelayva, We agree we all have those days/weeks/months we are super excited you chose us. It is a pleasure to hear that the staff was accommodating to you. More 

Friendswood
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2016 via mobile

We stayed at this hotel last year and it was fresh and clean and it was a pleasure to stay there. This year we stayed there again on a weekend and went to the Nugget and LaBerge and it was not as clean or enjoyavle as last year. The front desk girls were nice and accomadating. We asked for a... More 

Helpful?
Thank Jeff K
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Jeff K, Thank you for giving us a great detailed review we know our guest have many options when booking. We’re glad you choose us again. I do apologize that it may seem to you we fell short in our duties. I am happy to hear our staff was accommodating to your needs and were nice and polite.... More 

Humble
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016 via mobile

Was traveling with my wife to Lake Charles to gamble. Much cheaper than a casino room and very close. We were upgraded to. a King suite on the 3rd floor at the back of the hotel, with a very comfortable bed. When exiting the elevators there was a musty smell. The room was clean and quiet except for a noisy... More 

Helpful?
1 Thank OliverCromwell1973
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. We're very happy that your stay was comfortable, and that our friendly staff exceeded your expectations. We're looking forward to seeing you on your future stay. More 

Spring, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 21, 2016

Location was convenient and I had high hopes for a nice weekend stay. The front desk staff member was very personable and professional, however I cannot say the same for the manager. The room was a disappointment due to its location ( first floor by rear entrance) and particularly due to an extremely noisy a/c unit in the room which... More 

Helpful?
Thank Leapfrog2015
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Leapfrog2015, • Thank you very much for taking the time to post your review. We do apologize for the negative experience that you had. At the same time we appreciate hearing about any guest experience, whether positive or negative. We strive to give our guest the best experience possible. Please don’t hesitate to contact our front desk for assistance with... More 

Hammond, Louisiana
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 18, 2016

This is a solid, clean and comfortable place to stay. The staff is friendly, courteous and helpful. I end up reviewing them after every visit on the IHG site because every visit someone does something that deserves it. If you are looking for a comfortable quiet place to stay in Lake Chuck, this is your spot!

Helpful?
Thank Phil R
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Phil R., Thank you for your kind words, we appreciate them. It's always a pleasure to hear great things about our hotel from valued guest. We think we have the best staff in the hotel industry. We look forward to seeing you again. Until next time safe travels. More 

Georgetown, Texas
Level Contributor
162 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

Had to stay in town for business for an appointment in the morning. This location was very convenient and easy to find. A newer location was an added bonus and my hotel stay was excellent. Having a restaurant location so close was a bonus as well

Helpful?
Thank Douglas L
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Good Afternoon Douglas Thank you for your kind words we know you have many choices when book and were truly glad you chose us. Yes, our location has easy on / off access and our full service restaurant and bar is an added bonus. We look forward to seeing you again. More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 7, 2016 via mobile

Stayed at multiple hotels on our trip this summer and by far this was the cleanest and most comfortable. Enjoyed the room...large with elevated ceiling. Comfy bed...clean bathroom...nice hotel overall. No complaints!

Helpful?
Thank Rachel L
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Thank you valued guest so much for your heart warming comments. We know how hectic our business traveler's schedule can be, and we try to ensure a smooth process from the time you get here to the time of departing. Here at the Holiday Inn and Suite Lake Charles South, we are a family. As such, every guest who... More 

San Francisco
2 reviews
3 of 5 stars Reviewed July 4, 2016

This hotel does not have central air, it has an in room unit which has to be constantly on or the room gets very hot and muggy. We stayed 2 nights, bought ear plugs the second night and then just checked out early. For this reason, I gave it 3 stars. On the plus side, the restaurant is nice. We... More 

Helpful?
Thank kris308
Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

• Good Afternoon Kris308, Thank you very much for taking the time to give our property a detailed review. We know that you have many options when booking a hotel and truly appreciate that you picked us. We're very happy that your stay was comfortable, and that our friendly staff exceeded your expectations. We're looking forward to seeing you on... More 

Brenham Texas
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 13, 2016

A little dated, needs major overhaul of rooms, new linens for beds, AC needs work, no breakfast available except in restaurant, too far to walk anywhere to eat. Very quiet, in bad neighborhood with inadequate parking. I would stay here again because the people were nice and I stayed on a back side room on the fourth floor, very far... More 

Helpful?
Thank BrenhamTexasGramma2
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake St, Lake Charles, LA 70601-8220
Location: United States > Louisiana > Lake Charles
Price Range: $122 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South
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