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TownePlace Suites by Marriott Lake Charles

Traveler (25)
Room & Suite (7)
Dining (4)
Certificate of Excellence

About

#8 of 38 hotels in Lake Charles
Location
Cleanliness
Service
Value
Certificate of Excellence
If you’re looking for a family-friendly hotel in Lake Charles, look no further than TownePlace Suites by Marriott Lake Charles. For those interested in checking out Charpentier Historic District (2.7 mi) while visiting Lake Charles, TownePlace Suites by Marriott Lake Charles is a short distance away. Guest rooms offer air conditioning, a kitchenette, and a refrigerator, and TownePlace Suites by Marriott Lake Charles makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests. When you’re feeling hungry, be sure to check out The Buffet at Golden Nugget Lake Charles, Tony's Pizza, and Grotto Ristorante, which are some Italian restaurants that are popular with locals and out-of-towners alike. If you’re looking for things to do, you can check out Millennium Park, Prien Lake Park, or Bord Du Lac Park, which are popular parks amongst tourists. The staff at TownePlace Suites by Marriott Lake Charles looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Free internet
Internet
Shuttle bus service
Business Center with Internet Access
Non-smoking hotel
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
23Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
72Reviews
1Q+A
12Room tips
Traveler rating
  • 55
  • 10
  • 3
  • 0
  • 5
Time of year
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Popular mentions
Apx mike from the casinos, offer shuttles, beautiful view (front side) if wooded area and bayou. All rooms suites also offering some huge 1 bedroom (like little apartment) with kitchenette. Good breakfast is included. Felicia was so very helpful last couple of visits. Great value and location for Lake Charles stays!!!
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+1
I read some good reviews so I figured I would give this place a try. I stayed for 6 nights. I paid $119/ night and I definitely expected way better! 2 weeks before I arrived I found out they accepted pets. I have a small baby so I don’t like her to be around animals due to allergies. I called and expressed my concern and the guy who answered the phone assured me that if I stay on the fourth floor they do not allow pets on that floor and I would be ok. So I agreed to stay. Well to my surprise they had animals all over the fourth floor and one barking right on the side of us the whole time. I called front desk and the woman stated they do allow pets on every floor. I was so upset because if they would have told me this The first time I would have never stayed there. THEN, our room floor was carpeted and it was extremely sticky! We couldn’t even walk barefoot because there would be a residue left on your feet. The shower had stains in it. And the shower door hinges was loose. The walls in the bathroom was peeling from the moisture. And to top it off there was ants in our room! I called front desk and she said that someone could come spray but since I had a baby we would have to leave for a little bit. This was when Hurricane Barry was coming so we couldn’t leave so we were left to smashing ants. And they got into our bags. I have attached pictures to prove all of this. I am not a picky person at all but when you pay almost $900 you expect a little better. I will never stay here again!!
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Response from AlexaB413, Manager at TownePlace Suites by Marriott Lake Charles
Responded 6 days ago
Dear Ap3114, Thank you for taking your time to write a review for us here on TripAdvisor. We do understand the importance of having a comfortable, enjoyable and well rested visit and I am truly sorry that you did not enjoy your stay. Due to the weather conditions surrounding Hurricane Barry, majority of our guests were evacuated with their pets and with being sold out on almost every night, we had to accommodate all guests as best as we could. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your mentions of your hotel room has been passed on to Housekeeping & Maintenance departments for correcting. We value you as a guest, and I do want you to know that your concerns are our concerns! I hope that you continue to stay with the Marriott family and find a brand that better suits your needs. Regards,
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Stopover on a road trip and preferring to lodge someplace that is not on a major highway, this was a good choice. Parking was easy and well lit. Friendly reception, clean comfortable room. Complimentary breakfast was fine.
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Response from AlexaB413, Manager at TownePlace Suites by Marriott Lake Charles
Responded 2 weeks ago
Carol A, Thank you for feedback. We're so glad that you enjoyed your visit with us. We welcome y'all back whenever in the Lake Charles area. Travel Brilliantly,
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We had an excellent stay here last week for a softball tournament in the area. We were a little worried because we thought the hotel might be loud and crazy with the teams staying there, but we were shocked at how quiet it was! The rooms were beautiful, modern and best of all, super clean! The beds were exceptionally comfortable, the AC worked well, the room smelled clean and we had plenty of space. The kitchenette area was great to have. We had a regular refrigerator, two stove burners, a sink and all the utensils, cutlery and plates that you could ask for. The breakfast served had a great selection, and everything was fresh, plentiful and tasty. Our group used the grills outside one night for a barbeque and it was such a great addition to the outside area. The girls swam in the clean pool many times, and had a great time. (Sadly, the only time the pool was dirty was when a group of young adults were in it for a wedding stay, and ate pizza in the pool, dropped food in it and were drinking in the pool. That's the only time it was dirty, and it wasn't the hotels fault, though they cleaned it promptly.) Overall, it was a great stay!
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Response from AlexaB413, Manager at TownePlace Suites by Marriott Lake Charles
Responded 3 weeks ago
aimathy, Your review is amazing to read!! We really do appreciate you highlighting your entire stay. Your feedback will be shared with the entire staff to serve as continued motivation for them. We welcome you back when visiting the Lake Charles area. Travel Brilliantly,
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Entrance not attractive. And low ceilings. Rooms clean. Beds good. Showers clean. Suite rooms tight. Studios better. Close to casinos and have shuttle service. Price reasonable. Internet fast. Had to leave before breakfast on a Saturday.
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Response from AlexaB413, Manager at TownePlace Suites by Marriott Lake Charles
Responded 3 weeks ago
PatS456, Thank you for your feedback of your visit. We welcome you back whenever visiting the Lake Charles area. Travel Brilliantly,
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Previous
PRICE RANGE
$123 - $194 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
120
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