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    Crowne Plaza Hotel New Orleans Airport

    2829 Williams Blvd, Kenner, LA 70062-5432
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    10/1/2017 10/2/2017
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    $104
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    Traveler (69)
    Room & Suite (78)
    Storyboard
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    Overview
    • Excellent45%
    • Very good31%
    • Average16%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “front desk” (101 reviews)
    “new orleans” (143 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Holiday Inn Express Hotel & Suites New Orleans Airport South
    164 reviews
    #1 of 2 hotels in Saint Rose
     
    Radisson Hotel New Orleans Airport
    493 reviews
    #3 of 17 hotels in Kenner
     
    La Quinta Inn & Suites New Orleans Airport
    618 reviews
    #4 of 17 hotels in Kenner
     
    Doubletree by Hilton Hotel New Orleans Airport
    818 reviews
    #1 of 17 hotels in Kenner
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (616)
    There are newer reviews for Crowne Plaza Hotel New Orleans Airport
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    31 - 35 of 598 reviews

    Reviewed May 3, 2017

    The carpet in the rooms is a stomach churning pattern. The pictures on the walls are portraits of the Brady Bunch on Acid, nightmare inducing. The restaurant is awful (see Reviews of The Landing) so why am I giving this generic soul less hotel 5...More

    Thank Karl W
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded May 6, 2017

    First and foremost thanks for the glowing review of our staff. I am so fortunate to work with a group of caring, dedicated people. Jenn is a major part of our success, I will also pass along your kind words to our restaurant staff. I...More

    Reviewed April 29, 2017

    Friendly staff, nice atmosphere and very clean spacious rooms. Housekeeping was nice and did not disturb our room, but was happy to change out our towels when we needed them to. Just don't eat at The Landing restaurant inside, poor service and poor food quality....More

    1  Thank DaBrat1966
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded May 1, 2017

    Thank you for taking the time to pass on your positive experience. After an extended stay such as yours, you certainly had the opportunity to interact with all departments, and we're grateful for the valuable feedback. We are so happy to have had the opportunity...More

    Reviewed April 27, 2017

    On the way in, the entrance area had at least a half-dozen people standing and smoking. Staff was friendly and accommodating. Foyer was very low budget and dated, looked dark and low-end mall like. The way to the room seemed like I was in a...More

    Thank ggoldsmith
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 28, 2017

    Mr. Goldsmith We feel fast internet, clean rooms, and a friendly staff are key drivers for guest satisfaction, thank you for your favorable comments. I will certainly pass along to all departments involved. I researched your visit and will look into other parts of your...More

    Reviewed April 24, 2017 via mobile

    I stayed in this hotel for one night as I was bumped from my original hotel. The staff at the front desk were more than accommodating and helpful. Dinner at the bar was good. Room was clean and quiet, bed was comfortable. Was a bit...More

    Thank Radu G
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 26, 2017

    We are happy to be able to provide a favorable experience especially when you were in a situation which could be so inconvenient. I am fortunate to work with a group of caring people and I will pass along your kind comments to my co-workers...More

    Reviewed April 20, 2017 via mobile

    Front of staff were very polite and helpful during check-in. I was warned to ask if the room had a window which luckily it did. Walking to the room along the vast corridors it did look a little tired and in need of a paint....More

    Thank Mudpilot007
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 21, 2017

    Thank you for your almost exceptional review of your two night stay with us. Yes we are located where a lot of services and other options are within walking distance. On your next visit let me give you some walking tips from a "local." I...More

    Holiday Inn Express Hotel & Suites New Orleans Airport South
    164 reviews
    #1 of 2 hotels in Saint Rose
     
    Radisson Hotel New Orleans Airport
    493 reviews
    #3 of 17 hotels in Kenner
     
    La Quinta Inn & Suites New Orleans Airport
    618 reviews
    #4 of 17 hotels in Kenner
     
    Doubletree by Hilton Hotel New Orleans Airport
    818 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • $107 - $182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Priceline, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Agoda, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Kenner
    • Also Known As
    • Crowne Plaza Kenner ,
    • Holiday Inn Kenner ,
    • Kenner Holiday Inn
    Add Photo Photos
    Traveler (69)
    Room & Suite (78)
    Dining (20)
    Pool & Beach (12)
    Hotel & Grounds (134)
    Business Center & Event Rooms (9)
    Bathroom (7)
    Nearby
    Sponsored by:
    Econo Lodge
    95 reviews
    .18 miles away
     
    Radisson Hotel New Orleans Airport
    493 reviews
    .37 miles away
     
    Travel Best Inn
    46 reviews
    .31 miles away
     
    Contempra Inn
    19 reviews
    .13 miles away
     
    Nearby Restaurants
    Don Jose's Grill
    145 reviews
    .14 miles away
    Brick Oven Cafe
    225 reviews
    .07 miles away
    Four Corners Bistro at Radissson
    28 reviews
    .36 miles away
    Doubletree by Hilton New Orleans Airport Hotel
    60 reviews
    .18 miles away
    Nearby Attractions
    Lafreniere Park
    157 reviews
    1.97 miles away
    Treasure Chest Casino
    144 reviews
    2.24 miles away
    Triangle West
    5 reviews
    2.88 miles away
    The Shooters' Club Firing Range
    10 reviews
    3.10 miles away
    Ask a question
    Questions & Answers
    Abby R
    June 28, 2017|
    AnswerShow all 2 answers
    Response from Janell M | Property representative |
    Ms. Abby Good afternoon and yes HBO is one of the many channels that the guest can watch in their room.
    1
    Vote
    Sunil N
    March 11, 2017|
    AnswerShow all 3 answers
    Response from Janell M | Property representative |
    Thanks for considering the Crowne Plaza New Orleans Airport for your stay. Our hotel does offer a complimentary shuttle to and from the airport. The shuttle does run on a set schedule so please call the hotel and we would... More
    0
    Votes
    Rivvles
    October 24, 2016|
    AnswerShow all 6 answers
    Response from Gene S | Reviewed this property |
    I don't know if the hotel has a shuttle to the FQ. Either an Uber or a taxi would take about 15 minutes without morning/afternoon traffic.
    1
    Vote
    Room Tips
    "Top floor overlooking the runway - actually very quiet"
    Read review
    "My room was 2305. LOVED IT! Totally private."
    Read review
    "2nd floor near corner back to the south are the most quiet rooms away from the ice machine and elevator."
    Read review
    "Try to avoid the north tower as highway and airplane noise are an issue in the north tower."
    Read review
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