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The carpet in the rooms is a stomach churning pattern. The pictures on the walls are portraits of the Brady Bunch on Acid, nightmare inducing. The restaurant is awful (see Reviews of The Landing) so why am I giving this generic soul less hotel 5...More
Thank Karl W
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded May 6, 2017
First and foremost thanks for the glowing review of our staff. I am so fortunate to work with a group of caring, dedicated people. Jenn is a major part of our success, I will also pass along your kind words to our restaurant staff. I...More
Friendly staff, nice atmosphere and very clean spacious rooms. Housekeeping was nice and did not disturb our room, but was happy to change out our towels when we needed them to. Just don't eat at The Landing restaurant inside, poor service and poor food quality....More
1 Thank DaBrat1966
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded May 1, 2017
Thank you for taking the time to pass on your positive experience. After an extended stay such as yours, you certainly had the opportunity to interact with all departments, and we're grateful for the valuable feedback.
We are so happy to have had the opportunity...More
On the way in, the entrance area had at least a half-dozen people standing and smoking. Staff was friendly and accommodating. Foyer was very low budget and dated, looked dark and low-end mall like. The way to the room seemed like I was in a...More
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 28, 2017
We feel fast internet, clean rooms, and a friendly staff are key drivers for guest satisfaction, thank you for your favorable comments. I will certainly pass along to all departments involved.
I researched your visit and will look into other parts of your...More
I stayed in this hotel for one night as I was bumped from my original hotel. The staff at the front desk were more than accommodating and helpful. Dinner at the bar was good. Room was clean and quiet, bed was comfortable. Was a bit...More
Thank Radu G
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 26, 2017
We are happy to be able to provide a favorable experience especially when you were in a situation which could be so inconvenient. I am fortunate to work with a group of caring people and I will pass along your kind comments to my co-workers...More
Front of staff were very polite and helpful during check-in. I was warned to ask if the room had a window which luckily it did. Walking to the room along the vast corridors it did look a little tired and in need of a paint....More
Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans AirportResponded April 21, 2017
Thank you for your almost exceptional review of your two night stay with us.
Yes we are located where a lot of services and other options are within walking distance. On your next visit let me give you some walking tips from a "local."
$107 - $182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Janell M | Property representative |
Thanks for considering the Crowne Plaza New Orleans Airport for your stay. Our hotel does offer a complimentary shuttle to and from the airport. The shuttle does run on a set schedule so please call the hotel and we would... More
Thanks for considering the Crowne Plaza New Orleans Airport for your stay. Our hotel does offer a complimentary shuttle to and from the airport. The shuttle does run on a set schedule so please call the hotel and we would be happy to assist you.