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Crowne Plaza Hotel New Orleans Airport

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Crowne Plaza Hotel New Orleans Airport
Crowne Plaza Hotel New Orleans Airport
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523 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Jackson, Mississippi
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is convenient to airport. They have a free shuttle every 30 minutes. Beds were super comfortable, staff very friendly. Best part is if you are platinum you get free parking during your trip. Last trip we were gone for 14 days and this trip for 8 days. Airport parking rates are $12 a day so it's cheaper to stay... More 

Helpful?
Thank Angie M
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited Kenner in 2015 for Wrestlemania XXX. The hotel was recommended as it was so near to the airport and Crowne Plaza's have a reputation that the deliver food quality. The hotel was great value for money boasting reasonable sized rooms, a business centre and outdoor pool. You also had a bar downstairs and mini bus service running outside the... More 

Helpful?
Thank Dominator_91
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Dominator_91, Thank you for the great review of your previous stay with us at the Crowne Plaza New Orleans Airport Hotel! We are happy to hear you enjoyed all of our complimentary services and amenities at the hotel including the local shuttle, business center and relaxing outdoor saltwater pool. We are a wonderful alternative to the often very busy... More 

Pound, Wisconsin
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived a couple of hours early. Dionne was so gracious to get us in a room right away. Although it is just off I 10, you have to drive to get anywhere. It would be nice to have chain restaurants within walking distance.......A block or 2. Otherwise, would stay here in a heartbeat

Helpful?
1 Thank Sandemuel
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Sandemuel, Thank you so much for the 5 star review of your recent stay with us! We are so happy to hear that Dionne was able to take care of you and offer an early check-in. Next time you're at the Crowne Plaza New Orleans Airport Hotel, don't forget to try out our own Landing Restaurant and Lounge for... More 

New Orleans, Louisiana
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I live in New Orleans and I've attended many meetings and luncheons at this hotel. Every event has been well executed, comfortable and delicious in facilities that are stylish, pleasant and clean. Staff is always professional and helpful too.

Helpful?
Thank Gene S
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Gene S, Thank you very much for the kind words regarding your experience with our banquet services! We are delighted to hear that all of your visits have been enjoyable and that our staff has given consistently great service. We hope to see you back again soon! Thank you again, Victoria Berry Front Office Manager More 

Morrison, Colorado
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really nice and clean rooms. Hallways give the impression that it is a little run down, but we really enjoyed our room. For the price, the room was everything and more that we could have asked for. If you are looking for a place near the airport, I definitely recommend this place.

Helpful?
Thank ricoch3t
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear ricoch3t, Thank you for the awesome review and for recommending us to other travelers! We look forward to serving you again. Ivy Lim, General Manager More 

Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here 4 times this year as it is closer to airport. Location is good, but a big problem. My room had no windows and it look like a jail cell. I also had a hard time to locate my room as there are multiple elevators and front desk is no help. Will never stay there again. Was this... More 

Helpful?
Thank melisamiller1966
Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Melisamiller1966, Thank you for your candid review of the hotel. Please accept my apologies that we failed to meet your expectations. Your comment was shared with the front desk team and used as a training tool. If you would give us an opportunity to recover your goodwill, please call me at 504-463-7009. Ivy Lim, General Manager More 

Salinas, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had a lay over in New Orleans after a visit to the countryside of Louisiana. Airline staff recommended the Crown Plaza Hotel for the great rates and close proximity to the airport. I was so blessed to have Mike R for my waiter. He was personable, informative, very interesting young man and a terrific waiter. He guided me to... More 

Helpful?
Thank Audrey680
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Audrey680, Thank you so very much for your kind words and rave review of our hotel! We are delighted to hear that your time with us was enjoyable and that our incredible staff, including Mike and Carlos, were able to make it a memorable experience! Also, thank you for visiting The Landing restaurant during your stay. We are happy... More 

Clearwater, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was great. Devin was great and catered ample to our every need. The breakfast was a good sit down buffet and all items were there even at the end of the breakfast time(10:00). The rooms were comfortable and the WiFi was good. The hotel had ample parking

Helpful?
Thank jamesmW6186HB
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear jamesmW6186HB, Thank you so very much for the rave review of your recent stay with us! Your comments have been shared with Devin and the entire team, and we all appreciate your kind words! We are delighted that you enjoyed our breakfast buffet, complimentary Wi-Fi, and easy parking. Thank you again, and we hope to welcome you back to... More 

WHITE SPRINGS
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Need I say more, the title tell it all. Great room, inviting lobby, accommodating staff and all nice atmosphere. The rooms are spacious and very comfortable. The bed just grabs you and tucks you in for quite night of sleep. The in-room coffee and amenities are top notch. I would encourage anyone to stay at this hotel.

Helpful?
Thank WAYNE C
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear Wayne C, Wow, thank you for the rave review! We are delighted to hear that your stay with us was an excellent one and hope to welcome you back the next time you're in the New Orleans area! Thanks again! Victoria Berry Front Office Manager More 

Raleigh, United States
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Staff was friendly and hotel was clean. Has an extremely confusing layout with different elevators that go to different towers of hotel. Airport shuttle came fairly quickly. The food in hotel is expensive but is pretty tasty. The hotel bar is good for a beer.

Helpful?
Thank James E
Victoria B, Front Office Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review

Dear James E, Thank you for taking the time to let us know about your recent experience at the Crowne Plaza New Orleans Airport Hotel! We are happy to hear that you were impressed by our friendly staff, overall cleanliness, reliable shuttle service and tasty food! Our hotel layout may be a little unconventional, but our staff is always more... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 

Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062-5432
Location: United States > Louisiana > Kenner
Price Range: $99 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn
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