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Crowne Plaza Hotel New Orleans Airport

2829 Williams Blvd, Kenner, LA 70062-5432
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE $39 $137*$98*
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Traveler (65)
Room & Suite (30)
Dining (19)
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04/09/2017 04/10/2017
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    Overview

    • Excellent44%
    • Very good31%
    • Average16%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “melissa” (10 reviews)
    “landing” (17 reviews)
    “airline” (15 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    3.5 Star Hotel
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    Offers from Crowne Plaza Hotel New Orleans Airport
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    Rooms
    04/09/2017 04/10/2017
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    04/09/2017 04/10/2017
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    Traveler rating
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    Reviewed 5 days ago via mobile

    Overall I was pleased with my stay. Checkin was efficient as was checkout. Room was nice, sheets were good quality and bed comfy. Only negative on the room was I thought the TV picture a little soft in these days of HD pictures but I'm...More

    Helpful?
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans Airport

    I am very fortunate to work with a group of caring people who make up our staff and an ownership group who commit resources so our rooms are comfortable for our guests. I will pass along your kind comments. We think of our corridors as...More

    Reviewed 1 week ago

    As you enter the hotel you will notice the outdated furniture and stained couches and as you walk to the non-member, south tower, elevators you will also notice the black tile floors and elevators that are slow as molasses leading to your room. Exiting the...More

    Helpful?
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans Airport

    Thank you for taking the time to provide your feedback. We are grateful that you noticed the effort and resources we have invested in our guest rooms. I will definitely pass along your observations to our staff. With that being said, we want every impression...More

    Reviewed 2 weeks ago

    Your staff was very good, But Rena was the best. She helped me with 2 younger brothers (1 got injured First DAY of cruise and Norwegion Staff treated him and myself very BADLY. Rena bent over backwards to be helpful and kind. As did the...More

    Helpful?
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans Airport

    Thanks for the awesome review. I am sorry to hear about your experience on the cruise ship but I am glad that the staff at the Crowne Plaza provided the caring service that you were looking for. It was our pleasure to have you and...More

    Reviewed 2 weeks ago

    The staff make this hotel an excellent place to stay. Making sure that we had a safety deposit box for our valuables included a staff member giving up her personal box so that we would feel safe with our valuables. The room was clean, well...More

    Helpful?
    Response from Janell M, Front Office Manager at Crowne Plaza Hotel New Orleans Airport

    Thanks for your awesome review. I am so glad that we were able to make your stay safe and enjoyable. Your kind words with the whole team. When visiting the New Orleans area, please come back and stay with us again!

    Reviewed 4 weeks ago via mobile

    Nice rooms, reasonably priced but uber drivers are having hard time to get to our hotel location. We had breakfast buffet at the landing it was good but servers wasn't so attentive. Decent bar area.......More

    Helpful?
    Response from Ivy L, General Manager at Crowne Plaza Hotel New Orleans Airport

    Dear Tram E, thank you for taking time to tell us about your staying. While I am glad that you found our rooms nice and priced reasonable, I am sorry to hear that breakfast severs were less than attentive. Your comment was shared with the...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Traveler (65)
    Room & Suite (30)
    Dining (19)
    Pool & Beach (5)
    Nearby
    Nearby Restaurants
    Don Jose's Grill
    129 reviews
    .13 miles away
    Brick Oven Cafe
    199 reviews
    .08 miles away
    Fisherman's Cove Seafood
    75 reviews
    .46 miles away
    Doubletree by Hilton New Orleans Airport Hotel
    55 reviews
    .18 miles away
    Nearby Attractions
    Lafreniere Park
    142 reviews
    1.72 miles away
    Treasure Chest Casino
    133 reviews
    2.24 miles away
    The Shooters' Club Firing Range
    8 reviews
    3.11 miles away
    Rivertown Theaters for the Performing Arts
    22 reviews
    2.37 miles away
    Questions & AnswersAsk a question
    Sunil N
    Is their a free shuttle service from airport arrivals to the hotel ??
    March 11, 2017|
    Answer Show all 3 answers
    Response from Janell M | Property representative |
    Thanks for considering the Crowne Plaza New Orleans Airport for your stay. Our hotel does offer a complimentary shuttle to and from the airport. The shuttle does run on a set schedule so please call the hotel and we would... More
    0
    Votes
    Rivvles
    How do you get to French quarter from the hotel? Is there a shuttle, easy public transport or do you have to get a taxi?
    October 24, 2016|
    Answer Show all 5 answers
    Response from Gene S | Reviewed this property |
    I don't know if the hotel has a shuttle to the FQ. Either an Uber or a taxi would take about 15 minutes without morning/afternoon traffic.
    1
    Vote
    Sassy614
    Noticed in some of the reviews that there is a Mini Bus Service available, (traveling with 16 friends & staying at the Crown Plaza), where will the mini bus service take a group, we are making plans for the dinner cruise on the Natchee Steamboat and will it accomadate 16?
    October 9, 2016|
    Answer Show all 6 answers
    Response from Angie M | Reviewed this property |
    The only bus I know about goes to the airport.
    1
    Vote
    Room Tips
    "A/C unit is controlled by the wall unit not the window unit."
    nobounderies, 12 days agoRead review
    "we had different rooms on both stays and each was excellent. No problem with noise, view or anything else."
    jim a, 18 days agoRead review
    "Park closest to your room or you will carry luggage a ways."
    Brad C, 2 months agoRead review
    "I joined their rewards program before checking in and they were able to put me in a room on the club floor."
    patstnt0721, 2 months agoRead review
    "Great Housing."
    antonio m, 3 months agoRead review
    "Go to another hotel!!"
    Gabriela V, 3 months agoRead review
    "All rooms should be great!"
    skidoocarol, 4 months agoRead review
    "We had rooms facing the pool...worked nice"
    travelpastor, 4 months agoRead review
    "We were on the third floor and the shower was perfectly steaming hot."
    Elias M, 4 months agoRead review
    "Great location."
    Ziggy S, 5 months agoRead review
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