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Crowne Plaza Hotel New Orleans Airport

Traveler (99)
360
Panoramas (7)
Video (1)

About

Location
Cleanliness
Service
Value
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
43Car recommended
Grade: 43 out of 100
60Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
716Reviews
321Photos
15Q+A
100Room tips
Traveler rating
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Popular mentions
We showed up at the hotel right at 3:00pm and tried to check in. We were in town for our daughter’s cheer competition and still needed to get her ready to compete (costume, hair, makeup). Not only was our room not ready still, but the staff wasn’t even apologetic about it. We
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Response from TamikaHa, Front Office Manager at Crowne Plaza Hotel New Orleans Airport
Responded 5 days ago
Hi Bluestar0822, Thank you for taking the time to leave us feedback. I'm concerned to learn about the service level and overall upkeep you described. Missing the mark in these areas are not what we want to provide. Please note, I have shared your concerns with my team, as a coaching moment and improvement opportunities for our product. We hope to regain your loyalty and trust in the near future. We look forward to making your future stay one to remember if given the opportunity. Thank you, Tamika
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Hotel's Favorite
I was stuck at the airport and needed a place close by to spend the night. The Crown Plaza has free shuttle service from the airport and was reasonably priced. Since I didn't have a car I was happy to find a restaurant in their bar and served some excellent jambalaya. The
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Service from front desk staffs was horrible. I came to this place because my company booked a room for me. I arrived early and had to wait at least 5 hours to get a room because check in time is after 3pm which I completely understand that however the way front desk staffs
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Response from TamikaHa, Front Office Manager at Crowne Plaza Hotel New Orleans Airport
Responded 5 days ago
HI An F, Thank you for your recent stay and for taking the time to share your experience with us. After reading your review, it concerns me that you didn't receive a warm welcome. I can assure you that we value all of our guest and the service you received was not the Crowne Plaza New Orleans Airport way. I have shared your concerns with my team and rest assure, we will be using your feedback as a coaching moment. We hope to regain your trust and loyalty in the near future. Should you ever be in the New Orleans area again, please give us a chance to make your next stay a memorable one. Thank you, Tamika
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All staff were terrific. Front desk was super accommodating. Bottled water when needed, assuring I ate breakfast when I was late for the morning buffet, always smiles and just plain good folk. Clean rooms and Jessica was the best! Went out of her way to make sure I was
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Booked here because we had an early morning flight home. Staff was friendly and helpful, adequate rooms were clean and comfortable, although pretty tight for space. Surprised that there was no in-room coffee maker.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Hotel New Orleans Airport
The Suite at the Crowne Plaza New Orleans Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Hotel New Orleans Airport
The Standard King Room at the Crowne Plaza New Orleans Airport
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Hotel New Orleans Airport
The Double Double Room at the Crowne Plaza New Orleans Airport
Freaky contemporary art in the rooms. I rather liked it but it seemed odd!
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12345622
Our room didn't seem recently renovated, but there were no bugs. The beds are a bit uncomfortable though.
1 vote
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Is there public transportation to French quarter/downtown from the hotel?
As guest ask us this question often, we usually suggest a taxi which runs $36 dollars for 1 to 2 people or an uber which costs around $25(this can depend on if there is a special event in the area as the surcharge will increase)
1 vote
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Is there a club lounge on executive floor?
There is not a club lounge on the executive floor. However, the hotel does have a great bar located on the ground floor.
0 votes
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staying on the executive floor gives the guest key only access to the floor. The room comes with bath robes and sleep amenity kits.
0 votes
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Hi, is HBO an included channel in guest rooms? Thanks!
Ms. Abby Good afternoon and yes HBO is one of the many channels that the guest can watch in their room.
1 vote
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123
"5th floor is great."
"All rooms are quiet"
"Stay somewhere else"
"Lobby is often noisy with cruise ship employees lounging all through out the place. Reminds me of a bus station!"
"Ask for extra blankets in the summer!"
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12345620
PRICE RANGE
$120 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza kennerholiday inn kennerkenner holiday inn
LOCATION
United StatesLouisianaKenner
NUMBER OF ROOMS
292
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