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Hilton New Orleans Airport

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901 Airline Dr, Kenner, LA 70062-6922
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (596)
Room & Suite (310)
Dining (68)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Airport
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 17 hotels in Kenner
Location
Cleanliness
Service
Value
Our hotel is conveniently located near the Louis Armstrong International Airport in Kenner, Louisiana. Plus, we offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers. Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor.
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Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,208Reviews12Q+A95Room tips
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Popular mentions
Mickey Mantle wrote a review Oct 25
1 contribution
Unfortunately my company books us here . Transportation service is unreliable from the airport . Thus evening 4 calls were made to the front office and stated they are on their way . Liars !! Waited close to 30 minutes Also do not rely on a wake up call if you request one ! You wilL NEVER receive one . Better set your skate on your phone Wish i could stay somewhere else but unable due to company policy
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Date of stay: October 2020
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Response from I L, General Manager at Hilton New Orleans Airport
Responded 3 days ago
Hello 10078, Thank you for sharing your experience. I am truly sorry and disappointed to hear about the perception you are left with about our staff and service. I do apologize for the wait time at the airport as well as the missed wake up call. I will certainly review the overall performance of this service to ensure we are able to provide the best service possible moving forward. Once again, thank you your time. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around. Ivy Lim, General Manager
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KimRinger111 wrote a review Dec 2019
Pflugerville TX265 contributions121 helpful votes
Hotel's Favorite
The front desk staff has always been amazing at check in. I have been staying here about once a month for the past 15 or so years. The hotel is convenient to getting out to the Bayou area of Louisiana, to Baton Rouge and into town and is just up the street from the new airport. When you want convenience of the airport, this would be a great choice. I have a favorite front desk person, Bridgette Coleman who works the late night shift. She has been there for years and she is always pleasant and helpful and downright friendly. The other front desk people that work at more regular hours are always ready to greet you and help you with whatever you need. The rooms are comfortable. I always ask to stay closer to the elevators as i find it quite a haul to go down the halls to the rooms. Unfortunately, I won't be staying much anymore as New Orleans as it won't be my work territory anymore and I am sad. I will miss these folks and this hotel. In the hotel, There is a breakfast restaurant that has a great buffet and an evening restaurant/bar. There is a Denny's pretty close to the hotel but not many food choices nearby. Parking is $12 a night. There is a convention area attached to the hotel also.
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Traveled on business
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Response from Melinda M, Director of Sales at Hilton New Orleans Airport
Responded Jan 6, 2020
Thank you very much for taking the time to share feedback on the Hilton New Orleans Airport. We appreciate you recognizing Bridgette as friendly and helpful and will be certain to share your comments with Bridgette and the team. To a hotelier there is no greater compliment than a repeat customer and WOW for 15 years. We wish you all the best with your new territory and please know that you will always have a "home away from home" at the Hilton New Orleans Airport. We thank you and value your loyalty - all the very best.
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Joy D wrote a review Aug 2020
Slidell, Louisiana244 contributions37 helpful votes
I have Hilton Honors and book Hilton hotels a lot. I mistakenly booked thru a 3rd party booking site that looked just like Hilton’s site to book this hotel because I was in a hurry due to a hurricane heading my way. Wow, I was told so many times by staff no because you booked thru a 3rd party I felt like a stepchild! First day I got there I assumed pool would be closed but I asked front desk because weather was fine. I was told it was open till 10 pm. I got dressed headed to pool. A manager stopped me and asked if I was headed there and informed me it was closed. I said well it would be nice if you informed your front desk. I went back up to 6th floor then off to get ice. No no ice. I then asked for the wifi code. Since you booked thru a 3rd party you get no wifi. I said well I’m a Hilton Honors member. They said if you have an ATT account you can log in. I said well I can’t remember that and I can’t get into my email without wifi. I then called about the ice because I thought the floor with the Presidential Suite should have ice and they brought me some. The beds were comfortable but killed me and my husbands backs. Got home and looked at my reservation email again and couldn’t believe my eyes!!!!! It says free wifi... so four freakin days without wifi and I was supposed to have it and I asked 3 different times!!!
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Date of stay: August 2020Trip type: Traveled on business
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DeeDee wrote a review Aug 2020
1 contribution2 helpful votes
DO NOT PARK YOUR CAR HERE! I paid for airport parking and felt safe since it was at a Hilton. My car along with SEVERAL others was broken into. Hilton made no attempt to call me or let me know. They also acted as if they didn't know it happened. How do eight cars get broken into, windows smashed, but you have no idea what happened? They CLEARLY have NO SECURITY or it was an inside job. All I know is something isn't right.
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Date of stay: August 2020
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2 Helpful votes
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scottpeth wrote a review Jul 2020
atlanta149 contributions56 helpful votes
I stayed here for one night before an early flight. I was probably only in the hotel for 8 hours, but my experience was very good. The room was clean and comfortable; and the staff seemed friendly. The location is extremely convenient to for rental car returns, as it is a very short walk to the hotel. The hotel offered a shuttle, but it was so close that I just walked. This hotel also offers a scheduled hotel shuttle. I'd stay here again if in the area.
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Date of stay: July 2020
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Trip type: Traveled on business
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PRICE RANGE
$114 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans airport hotel kenner, hilton hotel kenner, hilton hotel new orleans airport, hilton kenner, kenner hilton
LOCATION
United StatesLouisianaKenner
NUMBER OF ROOMS
317
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Frequently Asked Questions about Hilton New Orleans Airport
Which popular attractions are close to Hilton New Orleans Airport?
Nearby attractions include Creole Kitchen (0.3 miles), Hudson News (0.3 miles), and New Orleans Saints Store (0.3 miles).
What are some of the property amenities at Hilton New Orleans Airport?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton New Orleans Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton New Orleans Airport?
Yes, parking is available to guests.
What are some restaurants close to Hilton New Orleans Airport?
Conveniently located restaurants include Second Line Sports Edition Lounge, IHOP, and Praline Connection.
Are there opportunities to exercise at Hilton New Orleans Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton New Orleans Airport have an airport shuttle?
Yes, Hilton New Orleans Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton New Orleans Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton New Orleans Airport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton New Orleans Airport?
Many travelers enjoy visiting Longue Vue House and Gardens (8.1 miles), Destrehan Plantation (6.9 miles), and Camp Parapet Monument (6.1 miles).