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Extended Stay America - New Orleans - Kenner

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83 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Reviewed yesterday NEWvia mobile

Checking In, I was hopeful. When booking 12 rooms, one would expect they would WANT your business. The rooms smelled funny. Some rooms had unplugged and:or burned out lights. Others, had leaky toilets & bathtubs. The kitchens don't actually have any plates it utensils to make it useable. There is no bottled water Ayer available in the whole hotel. It...

Thank Susan N
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Our flight home was cancelled and the hotel we were staying didn't have any availability for the extra night. This hotel was the only one we could find with a room for us. They were very accommodating. The woman working at the front desk was very helpful, even calling a taxi service for us to take us to the airport...

Thank MML03
Magnolia, Texas
Reviewed February 11, 2017 via mobile

Where too start? Well first off the beds are a little bit softer than the floor. But hey you get what you pay for. Second, there's pretty much no chance of catching the employee running the desk at the front desk. If you need something from them, you better call ahead and make reservations for service. They were hiding in...

Thank Branden M
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear we did not meet your needs. I discussed your comments with our team to make sure this matter is corrected. We continually work to improve our hotel, so...

Lakeland, Florida
Reviewed February 4, 2017

We booked this using Hotwire and it was all we needed. The place was clean, not too far from the dowtown of New Orleans and it had a laundry room, which was convenient. The breakfast was a joke though. They just put some bars and snacks out in front of the entrance, no dedicated room or place to sit and...

Thank PieCity
Texas City, Texas
Reviewed November 15, 2016

This will be my hotel of choice when in town. The staff is great and the hotel is very clean. From the booking of my reservation to the check out was awesome. The staff calls you by name each time they see you in the hallway as well as when I was loading and unloading my car. My room was...

Thank chrissm12342016
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

Thank you for taking the time to sharing your experience. It is great to see you were well accommodated with excellent customer service from our staff and that your room was clean to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

San Antonio, Texas, United States
Reviewed November 14, 2016

Walked in room and it smelled bad, stains on carpet, walking barefoot my feet turned black. There was no hair dryer, no frills one small bottle of shampoo and soap. Bathtub was rusty and in poor shape. I was so disgusted I even didn't try the breakfast. I never want to stay there again.

Thank Trudy A
New Braunfels, Texas
Reviewed November 12, 2016 via mobile

I recently stayed here for one night while in NOLA. I had a hotel reserved in the French Quarter but I needed an extra night so I had to look elsewhere for accommodations. So I checked in to the hotel and went to my room. It was dirty. I went back to the desk to switch rooms and the customer...

Thank Jeffrey H
Reviewed October 31, 2016 via mobile

Great hotel and great staff. Home away from home. Love the kitchen to cook and the full sized refrigerator. Restaurants in walking distances with good breakfast American diner. Bourbon Street only a 20 minute drive from the hotel..

Thank Shontelle B
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

It is so rewarding to see you enjoyed your stay at our hotel. Your positive comments about our staff, hotel, and the fully equipped kitchen are much appreciated. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Altamonte Springs, Florida
Reviewed October 31, 2016 via mobile

We stayed here for 7 nights. The only positive thing I can say is that it is on a good location, near to pretty much everything. Bad things are rooms and halls are not so clean, they clean the rooms every 7 days so if you are planning to stay here for a couple of nights like us it is...

Thank Franchesca T
Reviewed October 30, 2016

The hotel is not bad if you need somewhere to crash for a night. It's located in Kenner, somewhat near the New Orleans Airport, but pretty far away from everything else in New Orleans. The rooms are clean (this is the second time I've stayed in this hotel), and they provide a grab-n-go breakfast. On the downside, the hallways smelled...

Thank Maria Gabriela P
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - New Orleans - Kenner

Address: 2300 Veterans Boulevard, Kenner, LA 70062
Location: United States > Louisiana > Kenner
Price Range: $88 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - New Orleans - Kenner 2.5*
Number of rooms: 20
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - New Orleans - Kenner staff and other travelers.
2 questions
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Washington DC, District of Columbia
Warren, Michigan, United States

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Questions? Get answers from Extended Stay America - New Orleans - Kenner staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Noise goes through the walls on every floor”
 of 5 bubbles j0nsn0w24, Aug 27, 2016 | Read review
“East side you get noise from incoming customers & front door. West side you get noise from the airport.”
 of 5 bubbles IAwildrose56, Jul 18, 2016 | Read review
“Corner room is what I picked. The hotel is pet friendly but pets are only on 2nd and 3rd floors.”
 of 5 bubbles scott_b0999, Dec 22, 2015 | Read review
“Upper floor is quiet :)”
 of 5 bubbles rrieder7, Sep 7, 2015 | Read review
“If you don't smoke, ask for a non-smoking room.”
 of 5 bubbles 313br, Jul 20, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question