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    Hilton Garden Inn New Orleans Airport

    4535 Williams Blvd, Kenner, LA 70065-1449
    Hotel website
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    8/6/2017 8/7/2017
    $103
    $89
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    $89
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    Traveler (46)
    Room & Suite (27)
    Dining (3)
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    Overview
    • Excellent42%
    • Very good25%
    • Average17%
    • Poor9%
    • Terrible7%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn New Orleans Airport
    Special Offer: Taste of New Orleans
    Hotel deals
    Crowne Plaza Hotel New Orleans Airport
    604 reviews
    #3 of 17 hotels in Kenner
     
    La Quinta Inn & Suites New Orleans Airport
    593 reviews
    #2 of 17 hotels in Kenner
     
    Doubletree by Hilton Hotel New Orleans Airport
    799 reviews
    #1 of 17 hotels in Kenner
     
    Radisson Hotel New Orleans Airport
    469 reviews
    #5 of 17 hotels in Kenner
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (696)
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    1 - 5 of 693 reviews

    Reviewed 2 days ago

    Hotel needs refurbishing. Chest drawers would not close, carpet stained, coffee stand handle fell out. Although staff was helpful, service can not make up for the state of the facilities. Location is average, in fact farthest out on the strip.More

    Review collected in partnership with Hilton Garden Inn
    Thank Harry J D
    Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded yesterday

    Dear Harry J D, Thank you for choosing to stay at our hotel and for sharing your concerns. We are sorry for the problems with your room. We appreciate your feedback as it shows us areas to focus on. We apologize for letting you down,...More

    Hotel's Favorite
    Reviewed June 12, 2017

    We only stayed here for one night before our cruise but was very happy with the hotel. The building is nicely updated, the room was clean & comfy. Water pressure in the shower could have been better and the pillows were a little on the...More

    Thank Katie V
    Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded June 13, 2017

    Katie, thanks for including Hilton Garden Inn New Orleans Airport in your travel plans. We're delighted you enjoyed your pre-cruise stay and that you were impressed with your spotless room and our courteous service. We appreciate your feedback and look forward to welcoming you back...More

    Reviewed 6 days ago

    Paula in sales was wonderful.afternoon/evening w/e check in staff RUDE. A/C Needs Maintance, Room staff very pleasent, food service great. Parki ng not great when booked solid. Bar closes early hours should be extended.More

    Review collected in partnership with Hilton Garden Inn
    Thank Robert C
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 5 days ago

    Robert, thank you for evaluating your stay at Hilton Garden Inn New Orleans Airport. Although you were impressed with most of our staff, especially with Paula, we are sorry for the service issues you experienced and regret the inconvenience it caused. I will be sure...More

    Reviewed 1 week ago

    The rooms are not clean. If I was not there for a wedding, I would have moved to another hotel immediately. Gas smell in lobby, alarms going off at night, doors that would not close. Hotel not located near anything but community center and gamblingMore

    Review collected in partnership with Hilton Garden Inn
    Thank virginiak811
    Response from 00gc, Assistant General Manager at Hilton Garden Inn New Orleans AirportResponded 6 days ago

    Dear virginiak811, We appreciate you taking the time to post a review. We are sorry for the issues that inconvenienced you and led to a less than favorable impression of our hotel and our staff. We have reviewed your comments and are committed to being...More

    Reviewed 1 week ago

    I stayed here for a week for work and it was nice. The room was clean and pleasant. The breakfast served was really good. The staff was really polite and professional. Not much to do around the hotel and the shuttle only takes you to...More

    Thank lauramjimenez
    Response from 00gc, Manager at Hilton Garden Inn New Orleans AirportResponded 6 days ago

    Laura, thank you for choosing Hilton Garden Inn New Orleans Airport for your business trip. We are delighted to read you loved your comfortable room and our courteous service. It was a pleasure to have you as our guest, and we hope to see you...More

    Crowne Plaza Hotel New Orleans Airport
    604 reviews
    #3 of 17 hotels in Kenner
     
    La Quinta Inn & Suites New Orleans Airport
    593 reviews
    #2 of 17 hotels in Kenner
     
    Doubletree by Hilton Hotel New Orleans Airport
    799 reviews
    #1 of 17 hotels in Kenner
     
    Radisson Hotel New Orleans Airport
    469 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Room Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $95 - $205 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, TripOnline SA, Hotwire, Travelocity, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Garden Inn New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Kenner
    • Also Known As
    • Hilton Garden Inn New Orleans Airport Hotel Kenner ,
    • Hilton Garden Inn Kenner ,
    • Hilton Kenner ,
    • Kenner Hilton Garden Inn
    Add Photo Photos
    Traveler (46)
    Room & Suite (27)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Business Center & Event Rooms (3)
    Bathroom (2)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Deedra F
    June 1, 2016|
    AnswerShow all 4 answers
    Response from Calypsosmom | Reviewed this property |
    There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
    0
    Votes
    sbT9238BI
    Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
    January 17, 2016|
    AnswerShow all 7 answers
    Response from Rosa B | Reviewed this property |
    The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
    0
    Votes
    STEVE L
    October 19, 2015|
    AnswerShow all 6 answers
    Response from Amy S | Property representative |
    Good afternoon Steve, We have Jr. Suites that have a living space but there is not have a door seperating it from the bedroom. We do however have rooms that have anajoing door between the two rooms. Please let me know if... More
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    Room Tips
    "Third floor is the most quiet, little traffic noise."
    Read review
    "Good place to stay when flying out or for casino."
    Read review
    "room far away from the elevator"
    Read review
    "Just watch your laundry someone took mine out of the dryer and threw it all over."
    Read review
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